{"id":1705680,"url":"https://alion.io/job/eml-experienced-workers-compensation-case-manager","title":"Experienced Workers Compensation Case Manager","company":{"id":2158525,"name":"EML","domain":"eml.com.au","url":"https://alion.io/company/eml-com-au","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":160000,"period":"year","method":"role_country_seniority_unknown","sample_n":16},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-05T01:30:05Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Why Join EML?\nAn Award-Winning Celebratory Culture That Recognises You\nEML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.\nFlexibility That Supports Your Life\nAfter your probation (subject to performance), you have the flexibility to work from home along with the choice between:\nMonthly rostered days off, or\nA 9-day fortnight\ngiving you more control over your time and work life balance.\nGrow With a Specialist Organisation\nBecause personal injury is the only thing we do, EML offers one of the most stable and future-focused careers in the industry. Our deep expertise, purpose-driven work and development pathways help you build a long-term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.\nMake a real difference in people's lives with EML\nAre you passionate about helping people get their lives back after injury or illness?\nAs Australia’s largest specialist in personal injury claims management, our sole focus is helping people return to work safely and confidently after a workplace incident.\nWe’re now welcoming expressions of interest for experienced workers compensation case managers to join our supportive, purpose-driven team in Melbourne on apermanent, full time basis. This is deeply meaningful work where your empathy, problem-solving and commitment have a profound impact every single day.\nWhat You’ll Be Doing\nManaging a full portfolio of physical and psychological injury claims.\nBuilding strong, empathetic relationships with injured workers, employers, treating practitioners and rehabilitation providers.\nImplementing proactive strategies to support timely recovery and return-to-work outcomes.\nCollaborating with internal and external stakeholders to design personalised treatment and recovery plans.\nNavigating challenging conversations with confidence, empathy and resilience\nWhat We’re Looking For\nIt’s ok if you haven’t done this before, what matters most is your commitment to helping others that can make you a great fit for the role. Do you have…\nPrevious or current Victorian Workers Compensation experience working at one of Victoria's authorised agents is essential for this expression of interest.\nStrong PC skills with the ability to quickly pick up new systems and processes\nExcellent communication skills, with the confidence to engage and influence a variety of stakeholders\nEmpathetic, resilient and solutions-focused when managing complex or sensitive situations\nProactive, self-motivated and able to think creatively to overcome challenges\nHigh attention to detail, with strong organisational and time management skills\nWhy You’ll Love Being Part of EML\nYou’ll enjoy a range of benefits designed to support your wellbeing, growth and success:\nHybrid work options for better balance.\nFitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.\nDiscounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.\nCorporate wellbeing program, including gym and health insurance discounts.\nComprehensive learning and development tailored to help you grow.\nMore than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families\nCompany-wide celebration events that keep us connected.\nAnnual incentive scheme + regular salary reviews.\nReady to Make an Impact?\nIf you're looking for a purposeful, people-focused career with stability, balance and a culture that celebrates you we would love to hear from you.\n Apply now and help people get their lives back.","description_format":"text","description_chars":3955,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Hybrid work"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-02T14:47:02Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["conf:1","win:early"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/eml-experienced-workers-compensation-case-manager","json_url":"https://alion.io/job/eml-experienced-workers-compensation-case-manager.json","meta":{"generated_at":"2026-10-05T02:03:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2713,"day_limit":5000,"remaining_today":2287,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}