{"id":1705684,"url":"https://alion.io/job/eml-team-leader","title":"Team Leader","company":{"id":2158525,"name":"EML","domain":"eml.com.au","url":"https://alion.io/company/eml-com-au","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":129000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":28},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-06T21:05:16Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Why Join EML?\nAn Award-Winning Celebratory Culture That Recognises You\nEML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.\nFlexibility That Supports Your Life\nAfter your probation (subject to performance), you have the flexibility to work from home along with the choice between:\nMonthly rostered days off, or\nA 9-day fortnight\ngiving you more control over your time and work life balance.\nGrow With a Specialist Organisation\nBecause personal injury is the only thing we do, EML offers one of the most stable and future-focused careers in the industry. Our deep expertise, purpose-driven work and development pathways help you build a long-term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.\nMake a real difference in people's lives with EML\nAre you passionate about helping people get their lives back after injury or illness?\nAs Australia’s largest specialist in personal injury claims management, our sole focus is helping people return to work safely and confidently after a workplace incident.\nWe’re now welcoming applications for aTeam Leader to join our supportive, purpose-driven team in Melbourne on apermanent, full time basis.\nThe position will involve supporting a team of Medical Case Managers who manage portfolios of workers compensation claims by leading and supervising day to day work activity and supporting them to deliver exceptional recovery outcomes and customer service.\nWhat You’ll Be Doing\nWork collaboratively with the Group Manager to develop and implement a pro-active, specialised approach to the management of workers compensation medical claims\nPro-actively supervise, develop and support team members ensuring team and organisational objectives are met\nProvide technical guidance in relation to the strategic management of medical workers compensation insurance claims to both internal and external stakeholders.\nSupervise the day-to-day work activity, training and development of a team of Case Managers and work collaboratively with RTW Specialists, Clinical Advisors and Technical Specialists\nWhat We’re Looking For\nExperience in a Team Leader role or equivalent within the Victorian Workers Compensation scheme is essential.\nDemonstrated expertise in the management of medical claims in conjunction with long term complex claims\nStrong understanding of the contractual requirements and performance measures for Victorian Worksafe Agents\nLeadership skills, including team building, coaching, performance management and change management\nExperience managing and developing teams within a personal injury environment\nWhy You’ll Love Being Part of EML\nYou’ll enjoy a range of benefits designed to support your wellbeing, growth and success:\nHybrid work options for better balance.\nFitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.\nDiscounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.\nCorporate wellbeing program, including gym and health insurance discounts.\nComprehensive learning and development tailored to help you grow.\nMore than a traditional Employee Assistance Program, our EAP provides access to professional medical advice and safety features for our employees and their families\nCompany-wide celebration events that keep us connected.\nAnnual incentive scheme + regular salary reviews.\nReady to Make an Impact?\nIf you're looking for a purposeful, people-focused career with stability, balance and a culture that celebrates you we would love 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