{"id":1941995,"url":"https://alion.io/job/empath-health-care-team-assistant","title":"Care Team Assistant","company":{"id":2366356,"name":"Empath Health","domain":"empathhealth.org","url":"https://alion.io/company/empathhealth","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["West Palm Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":57000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4005},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-21T11:30:39Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Trustbridge Hospice, a member of Empath Health, is seeking an organized and friendly Care Team Assistant in our team in West Palm Beach.\nThis position isonsite. Thisfull-time position worksMonday through Friday, 8:00a.m - 4:30 p.m., supporting the Care team and ensuring a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions.\nSince 1978, Trustbridge Hospice has cared for more than 200,000 South Florida families. As a community-based nonprofit, we provide 24/7 hospice and palliative care, along with caregiver support and bereavement services for families facing serious illness.\nWhat You’ll Do\nPerform administrative clerical duties for team such as filing, processing/entering and copying documents (including timesheets for HHA’s, volunteer hours in Raiser’s Edge, etc.); distributing mail, faxes, and phone messages in a timely manner; maintain office and team supplies.\nEnsure information on patient charts is accurate. Assist in distributing the appropriate paperwork to the different disciplines, departments and/or community partners in a timely fashion.\nCollaborate with Team Leadership to keep team informed and prepared for weekly IDT meetings, supports, upcoming events, functions, agency meetings and educational opportunities as well as participate in these functions as assigned.\nAssist in tracking team census by monitoring all changes of status, levels of care, admissions, deaths, discharges, and transfers via electronic software; updating patient care board and calculating team census in a timely manner.\nWorks collaboratively with other team members to assist in coverage of patient care needs; handles phone requests calmly, effectively and in a professional manner that supports customer service while adhering to the agency “communication practices” as directed by team leadership.\nCommunicating patient equipment needs to DME and maintaining records of transactions and coordinating DME removal as identified.\nWhy Join Empath Health?\nEarn Competitive Pay: Your skills and contributions are recognized and rewarded.\nBenefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.\nIndustry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.\nGrow Your Career: CEU support, tuition reimbursement, and advancement opportunities.\nMake a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.\nWhat You'll Need\nEducation and/or Experience: High school diploma or general education degree (GED); minimum 2 years administrative experience in hospice or related field preferred.\nExcellent verbal and written communication skills. Solid customer service skills.\nExcellent documentation and organizational skills, including time management, multi-tasking and prioritizing.\nExhibit self-direction, independent judgment, discretion and ability to work and collaborate with all team members, including volunteers.\nStrong computer knowledge in MS Word, Excel and Outlook, and the capability to learn additional software as needed.\nDemonstrated ability to be sensitive to the needs of the staff and Empath Health clientele as well as flexibility within an organized system.\nMedical terminology background preferred.\nUnified in empathy, we serve our communities through extraordinary Full Life Care for All.\nEmpath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida-including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.\nFull Life Care means caring for the whole person-body, mind, and spirit-with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.\nAt Empath Health, you’ll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life’s journey more meaningful.\nEmpath Health is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (\"ADA\"), and applicable state and local laws. It is Empath Health's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, Empath Health will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made Empath Health aware of his/her disability, unless doing so would cause an undue hardship to Empath Health. If you are an applicant and need a reasonable accommodation when applying for job opportunities within Empath Health or to request a reasonable accommodation to utilize Empath Health's online employment application, please contact .\nWorkplace Discrimination is Illegal. For more information, please refer to this machine-readable PDF to Know Your Rights: Workplace Discrimination is Illegal. If viewing in HTML, please see Know Your Rights: Workplace Discrimination is Illegal in English or Know Your Rights: Workplace Discrimination is Illegal in Spanish.","description_format":"text","description_chars":5326,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Home Care Services","Hospice & Palliative Care"],"lifecycle":[{"event":"open","at":"2026-10-06T03:47:15Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.487,"p_room":0.35,"age_days":23,"expected_fill_days":10,"reasons":["conf:5","win:tail","comp:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/empath-health-care-team-assistant","json_url":"https://alion.io/job/empath-health-care-team-assistant.json","meta":{"generated_at":"2026-10-21T21:45:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30985,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2366356},"rest":"https://alion.io/mcp/rest/get_company?id=2366356"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fempath-health-care-team-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fempath-health-care-team-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fempath-health-care-team-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/empath-health-care-team-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fempath-health-care-team-assistant"}]}