{"id":3352146,"url":"https://alion.io/job/employment-hero-payroll-implementation-consultant-au-remote","title":"Payroll Implementation Consultant (AU) - Remote","company":{"id":7548,"name":"Employment Hero","domain":"employmenthero.com","url":"https://alion.io/company/employment-hero","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Employment Hero","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Singapore"],"countries":["SG"],"hiring_countries":["AU","NZ"],"hiring_countries_total":2,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T15:59:07Z","employer_posted_date":null,"last_verified_at":"2026-10-27T15:59:07Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Who we are\nEmployment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.\nSince our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 350,000 businesses and more than 3 million employees.\nThe EH Way\nAt Employment Hero, we’re proud of our unique DNA, which we call The EH Way.\nWe are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission\nWe are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy\nWe are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale\nWe are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission\nWe Live by Our Values - we role model our values 100% of the time\nWe Expect High Performance - we set a high standard and we’re not satisfied with being average\nThis role\nOur Customer Solutions (Managed Experience) teams are responsible for implementing the Employment Hero platform with customers, and our Payroll Implementation Consultants are responsible for gathering information and implementing our Payroll product. This position can be based anywhere in Australia or New Zealand.\nYour key focus areas will be:\nBeing the primary contact point for customers during implementations; working in a project team alongside Project Managers, HR Implementation Consultants and Platform Configuration Specialists to deliver great outcomes for our customers.\nChange management and stakeholder engagement, and clearly communicating with our customers, who are not always experts in payroll processing or legislative requirements.\nWorking closely and broadly across our Implementations team, product and customer support teams, with the opportunity to learn and grow within our start-up culture.\nThis will include the following:\nApply payroll best practice to the implementation of the EH payroll system.\nAccurately interpret Australian modern awards, enterprise agreements and other conditions of employment for clients going through the implementation process.\nConduct root cause analysis to make recommendations on how outcomes can be achieved within product functionality.\nMaintain high levels of customer satisfaction and comfortable with having needs-based and outcome driven conversations.\nBuild and manage relationships with clients as we configure their platform.\nAssist with troubleshooting and client queries, and coordinate with internal teams for successful delivery.\nEnsure tasks are completed on time and with accuracy within project scope.\nEnsure the data in our business management systems (e.g. sales, support, project management, time tracking) is accurate and current.\nConstantly review and improve our delivery processes.\nWho you are\nTo thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact.\nFor this role, you’ll also bring:\nSound knowledge of current legislative payroll requirements in Australia (New Zealand is a plus!).\nExperience with customer facing payroll implementations (highly desirable)\nExposure to other payroll softwares and accounting platforms, to therefore have an understanding of different system configurations.\nClient-facing and/or outsourced payroll experience is highly regarded.\nAbility to manage multiple clients to meet critical deadlines.\nStrong time management and schedule management.\nHigh level of written and verbal communication.\nMaintain and promote positive business relationships with both internal and external stakeholders to produce quality interactions and results.\nA high level of attention to detail and comfortable working in a fast paced, autonomous and process driven environment.\nWhat we can offer\nAt Employment Hero, we don’t just talk about a better way to work - we live it.\nJoining Employment Hero means:\nWork in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.\nBe trusted to own your work, make decisions, and have a real impact from day one.\nAccess cutting-edge Al tools and technology that help you move faster, think bigger, and amplify your expertise.\nSurround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.\nOwn ESOP (Employee Share Options) in one of the world's fastest-growing technology companies, so you can share in the value you help create.\nEnjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.\nCelebrate together globally at our Annual Global Gathering - from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September 2027!\nWe’re AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience.\nWe verify candidate identity and location as part of our hiring process.\nAt Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/\nEmployment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.","description_format":"text","description_chars":5784,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Home office","Parental leave","Stock options"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"},{"name":"New Zealand","iso":"NZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","E-learning","Virtual Events","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-10-27T18:51:47Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":27,"reasons":["seen:3","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/employment-hero-payroll-implementation-consultant-au-remote","json_url":"https://alion.io/job/employment-hero-payroll-implementation-consultant-au-remote.json","meta":{"generated_at":"2026-10-31T14:46:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23013,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7548},"rest":"https://alion.io/mcp/rest/get_company?id=7548"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femployment-hero-payroll-implementation-consultant-au-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femployment-hero-payroll-implementation-consultant-au-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femployment-hero-payroll-implementation-consultant-au-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/employment-hero-payroll-implementation-consultant-au-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femployment-hero-payroll-implementation-consultant-au-remote"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3352146}},{"tool":"search_jobs","arguments":{"company":"employmenthero.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3352146},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}