{"id":2534305,"url":"https://alion.io/job/employment-solutions-operations-manager","title":"Operations Manager","company":{"id":1134715,"name":"Employment Solutions","domain":"employment-solutions.ca","url":"https://alion.io/company/employment-solutions","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":"jobmail.co.za","ats_vendor":null,"truth_index":{"grade":"A","score":89,"open_postings":12,"ghost_share":0.167,"stale_share":0,"repost_share":0.417,"time_to_fill_p50_days":15,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":42000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2171},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T13:44:08Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-20T13:43:53Z","board_verified":false,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":19},"description":"A rapidly growing organization within the financial technology and investments sectors, known for its commitment to innovative solutions and scalable operations, is seeking an experienced Operations Manager to lead and enhance core operational processes. This role offers a unique opportunity for a motivated professional to make a significant impact on the company's efficiency and risk management while supporting the growth of cutting-edge financial products.\nWhere You'll Make an Impact:\nOwn the design, implementation, and maintenance of essential operational processes, including BOP processing, AIT applications, client onboarding, and transaction handling.\n\nDevelop and update Standard Operating Procedures (SOPs) across all business units to ensure consistency and compliance.\n\nAct as the operational owner for new products, particularly those involving investments distributed through external partners.\n\nMonitor adherence to established processes, identify gaps, and implement solutions to address operational risks.\n\nCollaborate with the Tech team to understand backend systems and propose process improvements.\n\nLeverage AI tools to enhance the quality and efficiency of SOPs, reporting, analysis, and documentation.\n\nTrain team members, including Investment Managers, Account Managers, and Operations staff, on new and revised processes.\n\nProactively identify opportunities for efficiency gains, risk reduction, and operational scalability.\n\nRequirements:\n2 to 5 years of experience in operations within financial services, forex, payments, or investments.\n\nProven track record in developing SOPs and implementing process improvements.\n\nExperience with testing, tools, and data analysis.\n\nStrong understanding of operational workflows within financial technology environments.\n\nNice to Have:\nFamiliarity with process automation and AI tools.\n\nKnowledge of financial backend systems and product launches.\n\nIf you have not heard from us within 2 weeks, we regret that you have been unsuccessful","description_format":"text","description_chars":2006,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-14T13:44:08Z"},{"event":"close","at":"2026-10-14T16:59:26Z"},{"event":"reopen","at":"2026-10-20T13:43:53Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.621,"p_room":0.55,"age_days":19,"expected_fill_days":15,"reasons":["seen:13","win:tail","comp:junior"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/employment-solutions-operations-manager","json_url":"https://alion.io/job/employment-solutions-operations-manager.json","meta":{"generated_at":"2026-11-04T05:23:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8388,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1134715},"rest":"https://alion.io/mcp/rest/get_company?id=1134715"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femployment-solutions-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femployment-solutions-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femployment-solutions-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/employment-solutions-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femployment-solutions-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2534305}},{"tool":"search_jobs","arguments":{"company":"employment-solutions.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2534305},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}