{"id":499030,"url":"https://alion.io/job/empower-ai-engineering-manager","title":"Engineering Manager","company":{"id":21818,"name":"Empower AI","domain":"empower.ai","url":"https://alion.io/company/empower-ai","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Annapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":122000,"max_usd":249000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1354},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AppDynamics","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Linux","optional":false},{"name":"Splunk","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-09-07T08:57:12Z","employer_posted_date":"2026-09-19","last_verified_at":"2026-11-08T00:14:43Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Overview\nEmpower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.\nEmpower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.\nResponsibilities\nOverview:\nThis effort provides Operations and Maintenance (O&M) of mission-critical IT systems for the Department of State, Consular Affairs (CA), supporting 40,000 users across 230 overseas posts, 36 domestic passport agencies, and multiple data centers.\nThe Engineering Manager shall be responsible for the oversight of engineering initiatives and the 24/7/365 EOC, supporting physical and virtual hosting environments for all CA systems domestically and internationally.\nThe Engineering Manager shall be responsible for coordinating enterprise engineering and operational activities, including infrastructure planning support, resilient architecture implementation, enterprise monitoring strategy execution, and coordination of Tier II and Tier III incident management.\nThe Engineering Manager shall ensure effective use of enterprise monitoring tools (e.g., Oracle Enterprise Manager, Splunk, AppDynamics, Zabbix or equivalent) to provide comprehensive visibility, alerting, and dashboarding across on premises and cloud environments.\nResponsibilities:\nResponsible for the day-to-day E&I operations in the CA EOC.\nResponsible for the training, staffing, and operational efficiency of the EIM Team.\nCollaborate with Engineers, Project and Product Managers to implement functionality.\nAbility to meet deadlines and satisfy requirements from other Engineers and Project Management.\nEngineering and design services shall cover physical and virtual Windows and UNIX/Linux Server platforms, as well as Infrastructure-as-a-Service (IaaS) platforms, Platform-as-a-Service (PaaS) offerings, SW-defined infrastructure as cloud service transition within CA.\nPlays a critical role in the strategic planning of the infrastructure and building a resilient architecture.\nProvides the coordination between resource managers/supervisors and ensures all necessary reviews and approvals are received.\nMay conduct performance/project analyses during phase-down to benefit future/other projects/missions/programs.\nCommunicate effectively and efficiently across all CA stakeholders including the business, technical teams, and leaders.\nTake technical ownership of tasks and successfully work independently.\nPerforms related duties as assigned.\nQualifications\nThe Engineering Manager shall work closely with infrastructure, applications, and engineering teams to ensure operational stability and service continuity.\nIt is required that the Engineering Manager has the following qualifications:\nAt least five years of experience managing or leading enterprise engineering teams, operations centers (EOC/ Network Operations Center (NOC)), or integrated engineering-operations functions in environments of similar size, scope, and complexity. (This role manages up to 35 FTEs and a 40K userbase of 50 CONUS and 230 OCONUS locations.)\nAt least five years of experience managing enterprise monitoring, observability, or operations center functions, including triage and coordination of Tier II and Tier III incidents.\nAt least five years of experience managing enterprise monitoring tools or platforms (e.g., Splunk, AppDynamics, Oracle Enterprise Manager, Zabbix, or equivalent).\nAt least five years of experience supporting or managing technical and process changes in complex infrastructure or enterprise IT environments.\nPossesses a current TS clearance.\nIt is desired that the Engineering Manager has the following qualifications:\nAt least three years of experience managing or supporting enterprise cloud migration, modernization, or infrastructure transformation initiatives.\nAt least three years of experience leading multiple concurrent engineering or operations projects in a production environment.\nAt least three years of experience introducing improvements in service delivery, monitoring, automation, or operational efficiency in enterprise IT environments.\nPossesses an ITIL Intermediate or higher certification (or equivalent ITSM advanced certification).\nPMI Project Management Professional certification.\nWork Environment:\nMay require occasional travel between work centers or to client sites.\nSome after-hours or on-call support may be necessary.\nOn-site work in a secure government or contractor facility.\nMust be able to work in a high-security environment and comply with all relevant security protocols.\nStanding for long periods.\nAmbulate throughout an office\nAmbulate between several buildings\nStoop, kneel, crouch, or crawl as required\nRepeatedly lift and carry weight up to 30 pounds\nTravel by land or air transportation 5 %\nAbout Empower AI\nAll hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.\nIf hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees.\nPay Band Min\nUSD $170,160.00/Yr.Pay Band Max\nUSD $263,380.00/Yr.","description_format":"text","description_chars":6354,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government","IT Consulting & Digital Transformation","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-09-07T08:57:12Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.359,"p_room":0.28,"age_days":60,"expected_fill_days":13,"reasons":["conf:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/empower-ai-engineering-manager","json_url":"https://alion.io/job/empower-ai-engineering-manager.json","meta":{"generated_at":"2026-11-08T03:08:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6741,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21818},"rest":"https://alion.io/mcp/rest/get_company?id=21818"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fempower-ai-engineering-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fempower-ai-engineering-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fempower-ai-engineering-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/empower-ai-engineering-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fempower-ai-engineering-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":499030}},{"tool":"search_jobs","arguments":{"company":"empower.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":499030},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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