{"id":2301010,"url":"https://alion.io/job/empower-pharmacy-order-processing-fulfillment-technician-503b-2nd-shift","title":"Order Processing & Fulfillment Technician 503B (2nd shift)","company":{"id":7375,"name":"Empower Pharmacy","domain":"empowerpharmacy.com","url":"https://alion.io/company/empower-pharmacy","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":6,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7889},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GMP","optional":false}],"status":"closed","first_seen_at":"2026-09-11T22:40:33Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-26T21:48:40Z","board_verified":false,"closed_at":"2026-10-26T21:48:40Z","days_open":44,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":44},"description":"Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation’s most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we’re redefining what’s possible in personalized medicine and pharmaceutical manufacturing. We’re proud to be recognized as one of Houston’s fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025.\nOur strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we’ve created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.\nAt Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that’s transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.\nIf you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let’s transform healthcare together.\nPOSITION SUMMARY\nIn this critical role within Empower's hyper-growth, highly regulated 503A/503B environment, the Order Processing & Fulfillment Technician leverages AI to enhance speed, scale, quality, and decision-making in pharmaceutical operations. By ensuring precision in order fulfillment and compliance with cGMP, this role directly impacts business success and patient outcomes. Ownership encompasses executing strategic workflows, aligning with Empower’s mission to expand affordable healthcare access. The position demands talent, exemplifying strategic thinking, execution rigor, and learning agility to thrive and lead in innovative, quality-driven operations.\nRESPONSIBILITIES\nOrder Fulfillment\nAccurate Order Entry: Accurately enter, review, and process customer orders in applicable systems, ensuring all required order details are complete, accurate, and compliant with company procedures and regulatory expectations.\nProduct Dispensing and Filling: Accurately pick, dispense, and fill pharmaceutical products according to approved procedures, order requirements, product specifications, and applicable regulatory standards.\nVerification Activities: Perform required verification steps to confirm the correct product, quantity, strength, batch or lot number, expiration date, labeling, and order information prior to release for fulfillment.\nPacking and Shipping Accuracy: Properly pack completed orders according to product requirements, shipping method, temperature controls, handling instructions, and company procedures to protect product quality and integrity during transit.\nInventory Management: Monitor inventory levels using AI tools to predict needs and prevent shortages. Collaborate with supply chain teams to ensure seamless operations, reduce waste, and maintain uninterrupted fulfillment processes, while applying strategic decision-making to align resources with demand.\nQuality Collaboration: Work closely with quality assurance and production teams to resolve discrepancies and ensure products meet established specifications. Employ AI analytics to enhance quality control measures, ensuring products align with Empower's standards of excellence and safety.\nRegulatory Compliance\nDocumentation: Maintain comprehensive records of order components, including batch/lot numbers, expiration dates, and quantities, to ensure full traceability and compliance with regulatory requirements. Utilize AI-driven documentation systems to enhance data precision and regulatory adherence.\nHygiene Protocols: Adhere to strict hygiene protocols, maintaining cleanliness and organization in the fulfillment area. Implement AI monitoring systems to uphold safety standards, preventing contamination and ensuring a safe, compliant working environment.\nCompliance Adherence: Stay updated with cGMP, GDP, and FDA regulations, applying AI-enhanced learning tools to continually advance compliance knowledge. Ensure all processes and operations align with industry standards, enhancing Empower's reputation for excellence.\nContinuous Improvement\nProcess Optimization: Utilize AI to identify opportunities for operational enhancements, driving continuous improvement in fulfillment processes. Lead initiatives that streamline workflows, reduce errors, and elevate operational performance in alignment with Empower’s strategic goals.\nCross-Functional Collaboration: Engage with cross-functional teams to implement AI-driven solutions that foster innovation and efficiency. Facilitate knowledge sharing and collaborative problem-solving to enhance organizational capabilities and service delivery.\nAgility in Execution: Demonstrate flexibility and agility in adapting to changing priorities and demands. Employ AI insights to make informed decisions quickly, ensuring high-quality execution and maintaining Empower's competitive edge in the market.\nKNOWLEDGE AND SKILLS\nProficiency in ERP software with AI integration capabilities.\nStrong organizational and communication skills, with the ability to adapt to dynamic environments.\nUnderstanding of cGMP, GDP, FDA regulations, and AI-driven compliance tools.\nCapability to leverage AI for inventory management and process optimization.\nEXPERIENCE AND QUALIFICATIONS\nMinimum of 1 year experience in pharmacy operations, order fulfillment, or inventory management.\nHigh school diploma required; Associate’s degree or relevant certification preferred.\nExperience in a regulated manufacturing environment is beneficial.\nCertified Pharmacy Technician (CPhT) certification is strongly preferred.\nKey Competencies:\nCustomer Focus: Builds trust through customer-centric solutions.\nStrategic AI: Guides responsible AI adoption and adaptation.\nOptimizes Work Processes: Drives efficiency with continuous improvement.\nCollaborates: Partners effectively to achieve shared goals.\nResourcefulness: Secures and deploys resources efficiently.\nManages Complexity: Simplifies and solves complex challenges.\nEnsures Accountability: Delivers on commitments with integrity.\nSituational Adaptability: Adjusts approach to shifting conditions.\nCommunicates Effectively: Tailors messages to diverse audiences.\nValues:\nPeople: Empowering people defines who we are.\nQuality: Excellence in every product, every time.\nService: Serving others is our highest purpose.\nInnovation: Advancing care through technology and discovery.\nEmployee Benefits, Health and Wellness:\nWe offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/\nPhysical Requirements:\nWhile performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. Employees are regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.","description_format":"text","description_chars":7912,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Pharmacies","APIs & Drug Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-11T21:06:46Z"},{"event":"close","at":"2026-10-26T21:48:40Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":92500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/empower-pharmacy-order-processing-fulfillment-technician-503b-2nd-shift","json_url":"https://alion.io/job/empower-pharmacy-order-processing-fulfillment-technician-503b-2nd-shift.json","meta":{"generated_at":"2026-10-28T11:38:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15403,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7375},"rest":"https://alion.io/mcp/rest/get_company?id=7375"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fempower-pharmacy-order-processing-fulfillment-technician-503b-2nd-shift"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fempower-pharmacy-order-processing-fulfillment-technician-503b-2nd-shift"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fempower-pharmacy-order-processing-fulfillment-technician-503b-2nd-shift"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/empower-pharmacy-order-processing-fulfillment-technician-503b-2nd-shift\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fempower-pharmacy-order-processing-fulfillment-technician-503b-2nd-shift"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2301010}},{"tool":"search_jobs","arguments":{"company":"empowerpharmacy.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2301010},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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