{"id":2440389,"url":"https://alion.io/job/emvco-llc-relief-service-supervisor","title":"Relief Service Supervisor","company":{"id":1895440,"name":"First Hawaiian Bank","domain":"fhb.com","url":"https://alion.io/company/fhb-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":83,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":84,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Honolulu, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":68000,"currency":"USD","period":"year","gross":null,"usd_annual":68000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-15T00:06:20Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-11-14T20:10:47Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"First Hawaiian Bank is seeking a Relief Service Supervisor to join their Branch Service Delivery team. This role will provide relief coverage for the Service Supervisor or Manager at various branches across the state during absences due to illness, vacations, and other circumstances. You will also be responsible for ensuring seamless branch operations and resolving complex customer inquiries and issues. In the absence of the Relief Service Manager, this role will support the oversight of the Oahu Relief Teller Pool and perform duties as a Relief Customer Service Representative (CSR), Teller, or Banking Consultant as needed.\nCompensation:\nThe salary range for this role is $55,000-$68,000/year; commensurate with experience.\n This role will provide relief coverage for the Service Supervisor or Manager at various branches across the state during absences due to illness, vacations, and other circumstances. You will also be responsible for ensuring seamless branch operations and resolving complex customer inquiries and issues. In the absence of the Relief Service Manager, this role will support the oversight of the Oahu Relief Teller Pool and perform duties as a Relief Customer Service Representative (CSR), Teller, or Banking Consultant as needed.\n The Ideal Candidate Will Have:\nBachelor’s degree in business-related field or equivalent experience\n2+ years of supervisory experience in the banking or financial industry\n2 years’ experience in bank operations; and\n2 years of supervisory experience (may be obtained concurrently and be inclusive of graduation from the Service Manager Associate program)","description_format":"text","description_chars":1617,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Commercial & Retail Banks"],"lifecycle":[{"event":"open","at":"2026-10-13T11:53:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.61,"p_room":0.6,"age_days":60,"expected_fill_days":84,"reasons":["conf:10","stale_co","velocity","win:late","crowd:junior"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":68000,"is_top_pay":true},"html_url":"https://alion.io/job/emvco-llc-relief-service-supervisor","json_url":"https://alion.io/job/emvco-llc-relief-service-supervisor.json","meta":{"generated_at":"2026-11-15T03:15:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6093,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1895440},"rest":"https://alion.io/mcp/rest/get_company?id=1895440"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Femvco-llc-relief-service-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Femvco-llc-relief-service-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Femvco-llc-relief-service-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/emvco-llc-relief-service-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Femvco-llc-relief-service-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2440389}},{"tool":"search_jobs","arguments":{"company":"fhb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2440389},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}