{"id":3886151,"url":"https://alion.io/job/enablecomp-supervisor-revenue-recovery-support","title":"Supervisor, Revenue Recovery Support","company":{"id":4046,"name":"EnableComp","domain":"enablecomp.com","url":"https://alion.io/company/enablecomp","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":97,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-09-29T16:14:11Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-11-11T04:18:38Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Key Responsibilities:\nSupervise assignedteam members, distribute work, and monitor productivity, quality, inventory, and turnaround times.\nTrain and coach employees, provide regular feedback, complete performance evaluations, and address performance concerns in partnership with department leadership.\nParticipate in hiring, onboarding, scheduling, and other employee life cycle activities.\nServe as the first point of escalation for client inquiries, account issues, payer responses, documentation needs, payment research, and system concerns.\nCoordinate timely, accurate responses to client requests and keep management informed of significant or recurring issues.\nReview client systems and payment activity to identify account placement or payment discrepancies, process gaps, and potential revenue opportunities.\nDirect and support follow-up on medical necessity, DRG validation, and Zero Balance accounts, ensuring that research, payer contact, and account documentation are completed appropriately.\nPrioritize accounts based on financial opportunity, aging, payer requirements, timely filing, and client expectations.\nConduct quality reviews and address gaps in account research, documentation, follow-up, and client communication.\nReview team reports and performance measures; share inventory risks, trends, and recommended actions with management.\nPartner with Revenue Recovery, Client Success, Data Quality, Product, Technology, and other teams to resolve issues affecting client support or account resolution.\nMaintain working knowledge of payer policies, medical necessity requirements, DRG reimbursement concepts, billing practices, and client workflows.\nEnsure team activities follow client requirements, internal procedures, and privacy and security standards.\nIdentify opportunities to improve team workflows, training, and documentation, and support approved changes.\nPerform other duties as required.\nRequirements and Qualifications:\nHigh school diploma or GED required; associate or bachelor’s degree preferred. An equivalent combination of education and experience will be considered. \n4+ years of experience in healthcare billing, collections, revenue cycle operations, or revenue recovery.\n1-2 years of supervisory or team lead experience preferred.\nExperience with payer follow-up, account research, payment review, or client support.\nFamiliarity with medical necessity, DRG validation, or Zero Balance recovery preferred.\nProficiency with Microsoft Office, particularly Excel, Word, and Outlook; experience using reporting tools such as Power BI preferred.\nTimely and regular attendance.\nEquivalent combination of education and experience will be considered\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.\nSpecial Considerations and Prerequsites:\nPractices and adheres to EnableComp’s Core Values, Vision and Mission.\nCommunicates clearly with employees, clients, and cross-functional partners.\nProvides approachable, consistent coaching and holds team members accountable for quality and timely follow-up.\nUses sound judgment to prioritize competing requests and escalate issues when needed.\nAbility to prioritize and manage multiple competing priorities and projects concurrently.\nWorks effectively in a production environment with changing priorities and deadlines.\nDemonstrates strong analytical, organizational, and problem-solving skills.\nHandles patient health information and confidential client information with appropriate care.","description_format":"text","description_chars":3645,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-11-06T19:41:44Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.737,"p_room":0.35,"age_days":41,"expected_fill_days":20,"reasons":["conf:4","win:tail"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/enablecomp-supervisor-revenue-recovery-support","json_url":"https://alion.io/job/enablecomp-supervisor-revenue-recovery-support.json","meta":{"generated_at":"2026-11-11T05:17:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6745,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4046},"rest":"https://alion.io/mcp/rest/get_company?id=4046"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fenablecomp-supervisor-revenue-recovery-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fenablecomp-supervisor-revenue-recovery-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fenablecomp-supervisor-revenue-recovery-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/enablecomp-supervisor-revenue-recovery-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fenablecomp-supervisor-revenue-recovery-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3886151}},{"tool":"search_jobs","arguments":{"company":"enablecomp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3886151},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}