{"id":2199232,"url":"https://alion.io/job/enbridge-repartiteur-workload-coordinator-dispatcher","title":"Répartiteur / Workload Coordinator (Dispatcher)","company":{"id":8027,"name":"Enbridge","domain":"enbridge.com","url":"https://alion.io/company/enbridge","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gatineau, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":63000,"period":"year","method":"role_country_seniority_unknown","sample_n":1125},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T20:42:20Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-26T15:12:19Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Posting End Date:\nNovember 27, 2026Employee Type:\nRegular-Full timeUnion/Non:\nThis is a non-union positionGazifère, le distributeur exclusif de gaz naturel en Outaouais et une entreprise dynamique et en forte croissance, est à la recherche d’un Répartiteur.\nLes répartiteurs jouent un rôle clé chez Gazifère. Ils sont principalement responsables de répartir les appels de services, de s’assurer du suivi des travaux, de partager l’information des archives et de s’assurer de la bonne coordination des situations d’urgences.\nSi vous êtes axé sur les détails, avez d’excellentes compétences en communication et en relations interpersonnelles, postulez dès aujourd’hui!\nRemarque : Comme nous recherchons fréquemment des candidat(e)s qualifié(e)s pour nos postes de Répartiteur, il s'agit d'un appel d'offres ouvert pour la région de Gatineau, au Québec. Au fur et à mesure que des postes se présenteront pour ces rôles, nous communiquerons avec les candidat(e)s qualifié(e)s.\nQui sommes-nous?\nNotre objectif est de fournir une énergie sûre et fiable qui contribue à la qualité de vie des personnes. Nous alimentons les besoins énergétiques des gens, nécessaires à leur chauffage domestique, à leur éclairage, à leurs déplacements et à leur connectivité.\nNous accueillons les nouveaux membres au sein d'une équipe où tout le monde s'engage à s'entraider afin d'accomplir le travail tout en se sentant valorisé et apprécié. Nous sommes guidés par nos valeurs de sécurité, d'intégrité, de respect et d'inclusion. Ces valeurs nous aident à établir une relation de confiance avec nos employés, nos abonnés et les collectivités que nous desservons dans toute la région de l'Outaouais. Nous soutenons fermement les collectivités dans lesquelles nous vivons et travaillons, en leur donnant en retour et en contribuant à leur force et à leur vitalité.\nÊtes-vous intéressé(e) à explorer cette possibilité au sein de Gazifère? Nous aimerions savoir ce que vous en pensez. Posez votre candidature dès aujourd'hui!\nUn aperçu de votre quart de travail (vos responsabilités)\nRépondre de manière professionnelle aux appels de service et d’urgence de la clientèle\n\nÉcouter et évaluer les besoins du client, et assurer les suivis requis selon les demandes\n\nCompléter l’entrée de données relatives aux appels de service et d’urgence\n\nRépartir, émettre et contrôler les demandes de service destinées aux équipes des opérations, aux localisateurs et à l’entrepreneur de service, et, investiguer sur certains de ces appels au besoin\n\nEffectuer diverses tâches administratives\n\nComposer avec différents systèmes informatiques\n\nAgir à titre de référence pour les demandes provenant des représentants du service à la clientèle\n\nVous êtes la personne que nous cherchons si vous avez à offrir (vos qualifications)\nDu bilinguisme. La personne dans ce poste doit maîtriser le français. Comme cette personne devra interagir fréquemment avec des collègues, intervenants et clients qui ne parlent pas le français, il est donc exigé que cette personne possède une bonne connaissance de la langue anglaise, tant à l’orale qu’à l’écrit.\n\nUn diplôme d’études secondaires complété\n\nLa capacité de travailler sous pression avec un minimum de supervision, et de gérer les priorités et le stress\n\nD’excellentes compétences organisationnelles vous permettant d’exécuter plusieurs tâches à la fois tout en établissant et respectant vos priorités\n\nD’impeccable compétences de communication et d’écoute\n\nDu dynamisme, de l’initiative, et de la débrouillardise\n\nUne bonne maîtrise des outils informatiques\n\nExpérience de répartition antérieure serait un atout\n\n Conditions de travail\nIl existe différents horaires de quarts de travail pour nos rôles de Répartiteur\nQuart de jour (x2): 35h/semaine, 7h à 15h et 9h à 17h\n\nQuart de soir : 35h/semaine, 35h/semaine, 16h à 23h\n\nQuart de fin de semaine (x3) : 16h/semaine de 7h à 15h, de 9h à 17h et de 15h à 23h\n\nQuart de nuit (x2) : 32h/semaine & 24h/semaine, 23h à 7h.\n\nAvantages :\nUn programme d’avantages sociaux flexible permettant à chaque employé(e) de choisir le niveau de couverture requis pour sa famille dans les domaines de la santé, des soins dentaires, des assurances et de l’invalidité.\n\nUn congé de maternité et parental payé offrant jusqu’à 20 semaines de congé payé pour le parent ayant donné naissance, et jusqu’à 12 semaines pour l'autre parent admissible, offrant flexibilité et soutien lors de cet événement de vie important.\n\nDes régimes d’épargne-retraite avantageux, incluant un régime d’épargne avec des actions de l’entreprise comme option de placement.\n\nDes congés payés (vacances/maladie), des journées personnelles payées (selon l’emplacement) ainsi que des jours fériés payés.\n\nUn Programme d’aide aux employés et à leur famille.\n\nUn programme de mieux-être axé sur le soutien des employés pour une meilleure santé en offrant des outils, des ressources et des occasions d’améliorer le bien-être physique, mental, social et financier.\n\n******\nGazifère, the exclusive distributor of natural gas in the Outaouais, and a dynamic and rapidly growing business, is looking for Workload Coordinators to join our team!\nOur Workload Coordinators play a vital role in Enbridge's operations. They are primarily responsible for issuing and monitoring work, communicating and providing record information, and coordinating emergency situations. If you are detail-oriented, have excellent communication and interpersonal skills, apply today!\nNote: As we frequently seek qualified candidates for our Workload Coordinator roles, this is an open call posting for the Gatineau, QC area. As openings arise for these roles qualified candidates will be contacted.\nWho We Are Our purpose is to provide safe, reliable, sustainable energy that fuels people's quality of life. We deliver the energy people need and want-to heat their homes, to keep their lights on, to keep them mobile and connected.\nWe welcome new team members where everyone is committed to helping each other get the job done, while feeling valued and appreciated for your efforts. We are guided by our values of Safety, Integrity, Respect, and Inclusion. These values help us to establish trust with our people, customers, and the communities we serve across the Outaouais. We believe strongly in supporting the communities where we live and operate-by giving back and contributing to their strength and vitality.\nInterested in exploring an opportunity at Gazifere? We would love to hear from you - apply today!\nWhat You Will Do\nRespond professionally to customer service and emergency calls\n\nListen and assess customer needs and follow-up as requested\n\nComplete data entry for service and emergency calls\n\nDistribute, issue and monitor service requests to operations teams, locators and service contractor and, initiate an investigation on the calls when necessary\n\nPerform various administrative tasks\n\nManage different IT systems\n\nAct as a reference for requests from Customer Service Representatives\n\nWho You Are\nYou will have the following:\nHigh School diploma or equivalent\n\nBilingual, the person in this role must be fluent in French (speaking, reading, writing). As the person in this role is required to frequently interact with colleagues, stakeholders and clients that do not speak French, a proficient knowledge of English(speaking, reading, writing) is also required.\n\nProven strong work ethic while under pressure with minimal direction, and capable of managing priorities and stress\n\nExcellent organizational skills with an ability to multi-task and prioritize\n\nStrong communication skills with the ability to speak professionally with internal and external customers\n\nProfessional, resourceful, and initiative-driven\n\nGood knowledge of IT software\n\nPrevious dispatch experience is an asset\n\nWorking Conditions\nThere are various shift schedules for our Workload Coordinator roles:\nDay Shift (x2): 35h/week, 7am to 3pm and 9am to 5pm\n\nEvening Shift: 35h/week, 4pm to 11pm\n\nWeekend Shift (x3): 16h/week 7am to 3pm, 9am to 5pm, and 3pm to 11pm\n\nNight Shift (x2): 32h/week & 24h/week, 11pm to 7am.\n\nBenefits:\nA flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.\n\nA paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.\n\nValuable retirement savings plans, including a savings plan with company stock as an investment option.\n\nPaid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.\n\nAn Employee and Family Assistance Program.\n\nA Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.\n\nAt Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting .\nInformation For Applicants:\nApplications can be submitted via our online recruiting system only.\n\nWe appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.\n\nFinal candidates for this position may be required to undergo a security screening, including a criminal records check.\n\nTo learn more about us, visit www.enbridge.com","description_format":"text","description_chars":9930,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Parental leave","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Fossil Fuels","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-09T20:42:20Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.657,"p_room":0.55,"age_days":17,"expected_fill_days":15,"reasons":["conf:14","velocity","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/enbridge-repartiteur-workload-coordinator-dispatcher","json_url":"https://alion.io/job/enbridge-repartiteur-workload-coordinator-dispatcher.json","meta":{"generated_at":"2026-10-27T14:36:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3206,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8027},"rest":"https://alion.io/mcp/rest/get_company?id=8027"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fenbridge-repartiteur-workload-coordinator-dispatcher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fenbridge-repartiteur-workload-coordinator-dispatcher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fenbridge-repartiteur-workload-coordinator-dispatcher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/enbridge-repartiteur-workload-coordinator-dispatcher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fenbridge-repartiteur-workload-coordinator-dispatcher"}]}