{"id":3499146,"url":"https://alion.io/job/encevo-crm-application-architect-mfn","title":"CRM Application Architect (m/f/n)","company":{"id":2121895,"name":"Encevo","domain":"encevo.eu","url":"https://alion.io/company/encevo","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Esch-sur-Alzette, Luxembourg"],"countries":["LU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":203000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":545},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Apex","optional":false},{"name":"CI/CD","optional":false},{"name":"Lightning Web Components","optional":false},{"name":"MuleSoft","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-06T14:45:10Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Department: Innovation & Digitalisation | Location: Esch-sur-Alzette| Contract: Permanent |\nJob Requisition N° 20266\nYour tasks\nYou lead the technical design of the Salesforce CRM as part of our transformation programmes and roadmaps.\nYou own the technical integrity of Salesforce, ensuring consistent architecture, security, performance and maintainability.\nYou design and review integrations between Salesforce, the ERP and connected platforms, in collaboration with integration teams.\nYou act as the technical reference for developers and external partners, challenging proposed solutions and reviewing configurations, Apex code and Lightning Web Components.\nYou ensure production reliability by investigating complex incidents, coordinating technical resolutions and implementing preventive improvements.\nYou oversee environments, deployments and release readiness, including monitoring and rollback procedures.\nYou maintain technical documentation and promote Salesforce best practices, favouring standard capabilities where appropriate.\nYour profile\nYou hold a university degree in IT or a related field, or have equivalent professional experience.\nYou have solid hands-on experience with Salesforce, ideally Service Cloud, combining technical solution design and production support.\nYou have strong knowledge of Salesforce configuration, security, data modelling and automation, with the ability to review and troubleshoot Apex and Lightning Web Components.\nYou are familiar with API integrations, deployment tools and CI/CD practices; experience with ERP integration or MuleSoft is an advantage.\nYou can guide developers and challenge implementation partners without formal managerial authority.\nYou have strong analytical, problem-solving and communication skills, and can translate business requirements into sustainable technical solutions.\nYou have excellent verbal and written communication skills in English. 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