{"id":252830,"url":"https://alion.io/job/encord-deployment-strategist-3","title":"Deployment Strategist","company":{"id":557,"name":"Encord","domain":"encord.com","url":"https://alion.io/company/encord","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":220000,"currency":"USD","period":"year","gross":null,"usd_annual":220000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false},{"name":"UiPath","optional":true}],"status":"live","first_seen_at":"2026-09-05T11:09:28Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-28T07:29:42Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"About us\nEncord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production.\nTrusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.\nThe role\nWe're hiring a Deployment Strategist to own the successful deployment and adoption of Encord across a portfolio of customers. This is a high-impact, post-sales role that blends technical execution, customer strategy, and commercial ownership.\nYou'll work closely with AI, ML, and engineering teams to get customers live quickly, ensure strong product adoption, and drive long-term value. You'll also partner cross-functionally with Sales, Product, Engineering, and Leadership to shape how Encord scales its post-sales motion.\nWhat you’ll do\nOwn the end-to-end deployment and success of Encord across a portfolio of customers, from initial onboarding through long-term adoption\nLead customers to value quickly by guiding technical teams, running effective enablement, and establishing strong success plans\nBuild deep, trusted relationships with customer stakeholders at all levels, from hands-on users to executive sponsors\nMaintain a holistic understanding of each customer's goals, usage, and risk profile, proactively addressing issues before they escalate\nPartner closely with Sales to support renewals, identify expansion opportunities, and drive long-term account growth\nAct as a strategic voice of the customer, sharing insights with Product and Engineering to influence roadmap and execution\nHelp shape and continuously improve Encord's post-sales motion, playbooks, and operating processes as the company scales\nWho we’re looking for\nDemonstrated success supporting complex, technical products and enterprise-grade customers\nComfortable going deep on product and technical details while communicating clearly with executives\nHighly organised and analytical, with strong project management instincts\nNaturally consultative: you ask great questions, uncover root problems, and guide customers to outcomes\nCommercially minded, with an understanding of how post-sales execution drives retention and growth\nCollaborative and influential, with strong cross-functional instincts\nAmbitious, driven, and motivated by ownership, impact, and rapid growth\nExperience requirements\n2-8 years in a customer-facing technical or post-sales role such as Customer Success, Technical Account Management, Solutions Engineering, Implementation, or Management Consulting\nProven ability to manage complex, multi-stakeholder deployments of technical software products, ideally in a B2B SaaS environment\nTrack record of driving measurable outcomes - time-to-value, product adoption, retention, or expansion - across a portfolio of enterprise accounts\nExperience engaging confidently with technical teams (ML engineers, data scientists, software engineers) as well as executive and business stakeholders\nStrong project management skills, with the ability to run multiple concurrent deployments, coordinate internal resources, and keep customers on track\nCommercially aware, with experience contributing to renewals, identifying expansion signals, and partnering with Sales on account growth\nFamiliarity with CRM and CS tooling (e.g. HubSpot, Salesforce, Gainsight, or similar)\nExperience at a high-growth start-up or scale-up strongly preferred\nBonus: Exposure to AI, ML, data infrastructure, or developer tools\nWhy Encord\nCompetitive salary, commission, and meaningful equity in a high-growth start-up\nClear, accelerated growth opportunities as the company scales rapidly\nStrong in-person culture: 3-5 days/week in our newly launched North Beach loft office\nFlexible PTO to fully recharge\n18 paid vacation days in the U.S. plus federal holidays\nAnnual learning & development budget\nComprehensive health, dental, and vision coverage\nFrequent travel opportunities across the U.S., London, and Europe\nBi-annual company offsites, twice-weekly team lunches, and monthly socials","description_format":"text","description_chars":4228,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["MLOps","AI Training Data & Annotation"],"lifecycle":[{"event":"open","at":"2026-09-05T11:09:28Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.576,"p_room":0.45,"age_days":52,"expected_fill_days":30,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":220000,"is_top_pay":true},"html_url":"https://alion.io/job/encord-deployment-strategist-3","json_url":"https://alion.io/job/encord-deployment-strategist-3.json","meta":{"generated_at":"2026-10-28T10:18:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13537,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":557},"rest":"https://alion.io/mcp/rest/get_company?id=557"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fencord-deployment-strategist-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fencord-deployment-strategist-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fencord-deployment-strategist-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/encord-deployment-strategist-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fencord-deployment-strategist-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":252830}},{"tool":"search_jobs","arguments":{"company":"encord.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":252830},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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