{"id":3960040,"url":"https://alion.io/job/endava-junior-software-support-engineer-linux-c","title":"Junior Software Support Engineer (Linux, C++)","company":{"id":6702,"name":"Endava","domain":"endava.com","url":"https://alion.io/company/endava","size_band":"51-200","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":28,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"Linux","optional":false}],"status":"live","first_seen_at":"2026-11-09T09:31:06Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T03:56:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.\nBy combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.\nFrom prototype to real-world impact - be part of a global shift by doing work that matters.\n Exciting new opportunities exist in our team responsible for the Development and Maintenance of middleware software that is used as the basis of many products in our customers’ portfolio.\nBy joining the team, you have a chance to work with cutting-edge technologies in video delivery network. You will be a member of global support team, work with many different customers and partners around the world in contributing to the satisfaction of the customers.\nYour responsibilities include but not limited to the following:\nEnjoy customer interaction and is challenged by trouble shooting in a complex environment\nDay-to-day service and support end customers and partners globally\nGive customer advice on how to use the system, provide troubleshooting support, corrective actions and root cause analysis\nClose cooperation with R&D and Solution Architects to find solutions and solve customer issues\nParticipate in on-call 24/7 rota for customers Emergency cases\nOutgoing personality with a customer focus and right attitude to serve the customer\nActively contribute to our customer satisfaction\n IT Background\nGood at English skills.\nGood analytic, trouble-shooting and problem-solving capabilities.\nGood at interpretation, negotiation skills.\nFamiliar with Linux environment.\nMust be able to read and understand C/C++ programming language.\n Additional Information\nDiscover some of the global benefits that empower our people to become the best version of themselves:\nFinance: Competitive salary package, share plan, value-based recognition awards, referral bonus;\nCareer Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;\nLearning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;\nWork-Life Balance: Hybrid work and flexible working hours, employee assistance programme;\nHealth: Global internal wellbeing programme, access to wellbeing apps;\n Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.\nAt Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. 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