{"id":3909443,"url":"https://alion.io/job/endear-product-manager","title":"Product Manager","company":{"id":2642755,"name":"Endear","domain":"endearhq.com","url":"https://alion.io/company/endearhq","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":140000,"max":170000,"currency":"USD","period":"year","gross":null,"usd_annual":170000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-07T02:23:13Z","employer_posted_date":null,"last_verified_at":"2026-11-07T02:23:13Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Our StoryAt Endear, we’re building the first modern CRM for retail teams, starting with the frontline.\nOur software helps retail teams build stronger customer relationships through thoughtful, intuitive technology. From clienteling and customer capture to appointments and in-store experiences, Endear gives brands the tools they need to create more personal interactions and drive measurable growth.\nWe work with brands like Gorjana, Reformation, and Alo Yoga, and we’re continuing to evolve Endear into an increasingly AI-first product built around how modern retail teams actually work.\nPosition OverviewWe're looking for a Product Manager to help shape and deliver the next generation of Endear's platform.\nYou'll take ownership of product decisions, priorities, and outcomes, working closely with Design, Engineering, and cross-functional stakeholders to turn customer needs and business opportunities into impactful product experiences.\nThis is a hands-on individual contributor role for someone who can operate autonomously, make thoughtful tradeoffs, and drive initiatives from discovery through launch and iteration. You'll have meaningful ownership over what gets built, why it matters, and how we measure success, while partnering with product leadership on broader vision and direction.\nAI fluency is central to how we work. You'll use AI to accelerate discovery, bring ideas to life through prototyping, automate workflows, and help the team deliver value faster.\nThis role is well suited for someone who thrives in ambiguity, takes ownership of decisions, and knows how to connect great product experiences to meaningful business impact.\nWhat You'll AccomplishIn your first 6 months, you'll…\nTake ownership of product initiatives from discovery through launch, making decisions around scope, priorities, and tradeoffs.\n\nBuild a deep understanding of our customers, their workflows, and the business problems we're solving.\n\nPartner closely with Sales, Customer Experience, and Marketing to gather insights, align priorities, and identify opportunities for product improvement.\n\nTranslate customer needs, business goals, and product data into clear priorities and actionable plans.\n\nWork closely with Design and Engineering to evaluate solutions, make product decisions, and deliver high-quality experiences.\n\nDefine success metrics and take accountability for the customer and business outcomes of the features you ship.\n\nUse AI to improve how product work gets done, including rapid prototyping, documentation, research synthesis, and workflow automation.\n\nIn your first year, you'll…\nIndependently own meaningful areas of the product roadmap, driving decisions and measurable outcomes within the broader product strategy.\n\nDeliver product improvements that increase adoption, engagement, customer value, and business performance.\n\nEstablish strong feedback loops across customers, Sales, CX, Marketing, Design, and Engineering to inform ongoing product decisions.\n\nBuild repeatable, AI-powered workflows that help the product team operate more efficiently and ship faster.\n\nBecome a trusted cross-functional partner who brings clarity to complex problems and drives alignment around priorities and decisions.\n\nDemonstrate clear business impact through the products you build and the improvements you deliver.\n\nYou'll Thrive in This Role If…\nYou love owning product decisions and are comfortable being accountable for outcomes, not just execution.\n\nYou're able to operate independently, navigate ambiguity, and make sound decisions without needing constant direction.\n\nYou think commercially and understand how product decisions connect to customer value, adoption, retention, and business growth.\n\nYou naturally bring together different perspectives from Sales, CX, Marketing, Design, and Engineering to make better product decisions.\n\nYou're comfortable challenging assumptions, prioritizing competing needs, and communicating tradeoffs clearly.\n\nYou're highly fluent in AI and actively look for opportunities to automate work, build prototypes, and improve how teams operate.\n\nYou move quickly, experiment often, and know when to gather more information versus when to make a decision.\n\nYou care deeply about understanding customers and solving the right problems.\n\nYou Have Experience With\nApproximately 5+ years of product management experience, ideally building customer-facing software or B2B SaaS products.\n\nIndependently owning product initiatives, including discovery, prioritization, decision-making, execution, and measuring outcomes.\n\nMaking product decisions that balance customer needs, business goals, and technical constraints.\n\nDemonstrating measurable business impact through products or features you've shipped.\n\nWorking cross-functionally with Sales, Customer Experience, Marketing, Design, and Engineering to align stakeholders and drive initiatives forward.\n\nConducting customer discovery, synthesizing feedback, and using qualitative and quantitative data to inform product decisions.\n\nDefining success metrics, evaluating product performance, and using insights to guide prioritization and iteration.\n\nOperating effectively in ambiguous, fast-moving environments where priorities evolve.\n\nDemonstrating strong AI fluency through practical applications, such as:\n\nBuilding functional prototypes with AI to communicate and validate product ideas.\n\nAutomating product documentation, requirements, and ongoing updates.\n\nCreating AI-powered workflows or systems that streamline product copy, content edits, or repetitive processes.\n\nUsing AI to accelerate research synthesis, problem framing, and product decision-making.\n\nEvaluating AI-generated output critically and understanding when human judgment and validation are needed.\n\nExperience with retail technology, e-commerce, CRM, mobile-first products, or AI-powered experiences is a plus, but not required.\nAlign With What We ValueAt Endear, we live by five core principles. Here's how they translate into what we're looking for in this role:\n\nCustomer First: You prioritize real customer problems, use research and data to guide decisions, and connect product improvements to meaningful customer and business outcomes.\n\nTake Ownership: You take responsibility for product decisions and results, independently driving initiatives from identifying opportunities through delivery and iteration.\n\nEnable Autonomy: You create clarity around priorities, decisions, and tradeoffs so cross-functional teams can move forward confidently and independently.\n\nUnder Promise, Over Deliver: You set realistic expectations, communicate openly with stakeholders, and consistently deliver measurable value.\n\nInnovate & Deliver Value Quickly: You embrace AI, automation, and experimentation to improve how products are built, reduce unnecessary work, and deliver meaningful improvements faster.\n\nAbout the TeamEndear's product organization works across three product areas: AI, IRL (in real life), and Core Flows.\nYou'll collaborate closely with Product, Design, and Engineering while working across the business to understand customer needs, identify opportunities, and drive product outcomes.\nYou'll partner most closely with:\nProduct Leadership: Align on broader product vision, strategic priorities, and business goals while independently owning decisions within your product initiatives.\n\nDesign Team: Collaborate on discovery, problem definition, prototyping, and delivering intuitive product experiences.\n\nEngineering Team: Evaluate technical feasibility, navigate tradeoffs, and turn product decisions into shipped solutions.\n\nSales, Customer Experience & Marketing: Gather customer and market insights, align on product priorities, support launches, and identify opportunities to improve adoption and customer value.\n\nWe're a small team with big ambitions, collaborative, customer-obsessed, and deeply excited about the problems we're solving in retail.\nOur Hiring Process\nRecruiter Screen\n\nBehavioral Interview with the Hiring Manager + Co-Founder\n\nPanel interview with key Product and Engineering team members\n\nFinal conversation with Co-Founder + CTO\n\nOffer 🎉\n\nCompensation & Benefits\nBase Salary: $140,000-$170,000\n\nFully remote, US-based team\n\nComprehensive healthcare (medical, dental, vision)\n\nCo-working or home office stipend\n\nFlexible PTO and unlimited vacation\n\nOpportunity to shape foundational product work in a transformative industry\n\nLocation: This role is remote and US-based. Our full team comes together for an all-team standup every Monday at 8:00 AM Pacific, so you'll need to be available at that time.\nApply Even If You Don't Check Every BoxIf this role excites you but you're unsure if you meet every requirement, reach out anyway. No retail or e-commerce background is required. We care about your product thinking, skills, motivation, and how you approach problems more than we do about perfect resumes.\nOriginally posted on Himalayas","description_format":"text","description_chars":8941,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","CRM Software","Operating Systems"],"lifecycle":[{"event":"open","at":"2026-11-07T05:28:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["seen:0","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":170000,"is_top_pay":false},"html_url":"https://alion.io/job/endear-product-manager","json_url":"https://alion.io/job/endear-product-manager.json","meta":{"generated_at":"2026-11-07T09:54:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8280,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2642755},"rest":"https://alion.io/mcp/rest/get_company?id=2642755"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fendear-product-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fendear-product-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fendear-product-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/endear-product-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fendear-product-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3909443}},{"tool":"search_jobs","arguments":{"company":"endearhq.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3909443},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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