{"id":4040419,"url":"https://alion.io/job/endeavorsr-preferred-communities-program-coordinator","title":"Preferred Communities Program Coordinator","company":{"id":2196374,"name":"Endeavors®","domain":"endeavors.org","url":"https://alion.io/company/endeavors-org","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T21:59:27Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T21:59:27Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Endeavors seeks a Preferred Communities Program Coordinator to provide intensive, person-centered case management for refugees, immigrants, parolees, asylees, and survivors of human trafficking who face significant vulnerabilities or barriers to stability. Working in collaboration with community partners, the Program Coordinator promotes safety, well-being, and long-term self-sufficiency for individuals and families with acute needs.\nQualifications\nESSENTIAL JOB RESPONSIBILITIES:\nConducts comprehensive intake and needs assessments to identify each client's strengths, service needs, and barriers to stability. \nDevelops individualized, person-centered service plans that promote safety, wellbeing, and progress toward self-sufficiency for individuals and families with acute needs. \nProvides intensive case management to refugees, immigrants, parolees, asylees, and survivors of human trafficking who are experiencing significant vulnerabilities or complex needs. \nConnects clients to medical, mental health, disability, and social services, and coordinates care across providers to ensure continuity of support. \nConducts regular home visits and in-person meetings to monitor client progress and adjust service plans as needs change. \nRefers clients for supportive services within HIAS Austin and to other community organizations, as necessary. \nCollaborates with area non-profits, healthcare providers, employers, and other community agencies to strengthen the network of resources available to clients. \nMaintains ongoing understanding of the medical, mental health, education, employment, and other social challenges faced by refugees residing in the Austin, Texas service area. \nProvides culturally and linguistically responsive services grounded in a trauma-informed, strengths-based approach. \nAdvocates on behalf of clients to secure access to appropriate benefits, services, and community resources. \nIdentifies opportunities to strengthen dialogue and relationships between refugee communities and public and private stakeholders. \nKeeps case notes and other files current. \nDocuments all client interactions; creates progress reports and notes challenges. \nMaintains client records in compliance with organization policy and reimbursement standards. \nWorks with supervisor to plan and identify program outcomes and oversee tracking of progress. \nAttends and participates in staff meetings for supervision, team building, and program planning. \nParticipates in regular supervision sessions to review cases, discuss service strategy, and monitor client progress. \nMaintains client confidentiality and ensures that all office and record security procedures are followed. \nMaintains a positive, respectful demeanor in all contacts with staff and the public. \nWorks to build positive, productive relationships with other staff. \nOther duties as assigned. \nDemonstrate Exceptional customer service, in Everything you do, by placing the child, family, Veteran or client first to support our mission to \"Empower people to build better lives for themselves, their families, and their communities.\" \nESSENTIAL QUALIFICATIONS: Knowledge of Austin, TX area service provider community resources required. Proven ability to contribute both independently and as a key team member. Proficiency in a second language spoken by the local refugee population is strongly preferred.\nEDUCATION: Undergraduate degree in social work, social sciences, non-profit management, or related field preferred.\nEXPERIENCE: 2-3 years of relevant experience in intensive case management, social services, and/or refugee resettlement, preferably serving populations with complex medical, mental health, or psychosocial needs. Knowledge of the U.S. Refugee Program and common refugee needs; familiarity with trauma-informed and person-centered case management approaches; previous work experience at a resettlement affiliate strongly preferred.\nATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion. Ability to work outside of the 9-5 schedule, as needed.\nLICENSES: Driver’s License with clear record.\nVEHICLE: Valid drivers’ license with access to reliable transportation\nOTHER: Must be available and willing to travel to various locations (including travel to insecure operating environments) with such frequency as the business need dictates. Proficiency in a second language preferred.\nEXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD.","description_format":"text","description_chars":4509,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Digital Mental Health"],"lifecycle":[{"event":"open","at":"2026-11-10T21:59:27Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":6,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-10T22:58:53Z"},"pay":null,"html_url":"https://alion.io/job/endeavorsr-preferred-communities-program-coordinator","json_url":"https://alion.io/job/endeavorsr-preferred-communities-program-coordinator.json","meta":{"generated_at":"2026-11-10T22:58:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":938,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2196374},"rest":"https://alion.io/mcp/rest/get_company?id=2196374"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fendeavorsr-preferred-communities-program-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fendeavorsr-preferred-communities-program-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fendeavorsr-preferred-communities-program-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/endeavorsr-preferred-communities-program-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fendeavorsr-preferred-communities-program-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4040419}},{"tool":"search_jobs","arguments":{"company":"endeavors.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4040419},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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