{"id":3908528,"url":"https://alion.io/job/endex-account-manager","title":"Account Manager","company":{"id":673798,"name":"Endex","domain":"endex.ai","url":"https://alion.io/company/endex","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":85,"open_postings":12,"ghost_share":0,"stale_share":0.583,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States","Singapore","Los Angeles, United States","Denver, United States","London, United Kingdom","Austin, United States","San Francisco, United States","Chicago, United States"],"countries":["US","SG","GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":true},{"name":"OpenAI","optional":true}],"status":"live","first_seen_at":"2026-11-07T04:20:15Z","employer_posted_date":"2026-11-07","last_verified_at":"2026-11-08T01:10:39Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who We Are\nEndex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.\nAbout the Role\nLocation: New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles\nCommitment: 5 Days In-Person\nWe're looking for someone who knows a customer's business well enough to make every commercial conversation useful.\nAs an Account Manager at Endex, you'll own commercial expansion within existing customers. You'll identify new teams and buying groups, run expansion proposals and negotiations, and partner with CSMs who own adoption and customer outcomes. Renewals Managers own the recurring contract renewal process.\nYour Key Responsibilities\nMap Account Expansion: Find additional teams, workflows and buying groups with a concrete reason to adopt Endex.\n\nQualify New Scope: Connect customer priorities and demonstrated product value to a concrete expansion opportunity.\n\nClose Additional Scope: Own expansion discovery, proposals, commercial negotiations and procurement for existing customers.\n\nCoordinate Account Coverage: Work with CSMs and deployment teams on timing, ownership and commitments to the customer.\n\nMaintain Expansion Discipline: Keep account plans, stakeholder maps and expansion forecasts accurate, coordinating timing with the CSM and renewal owner.\n\nWhat We're Looking For\nAccount Experience: You've managed ongoing B2B customer relationships.\n\nCommercial Judgment: You recognize an opportunity without losing sight of customer value.\n\nStrong Organization: You track commitments across several accounts.\n\nCredible Communicator: You can work with both daily users and senior sponsors.\n\nExpansion Track Record: You have developed new buying relationships inside existing accounts and converted additional use cases into commercial growth.\n\nNice to Have\nEnterprise SaaS account management\n\nExperience with financial or professional services customers\n\nExperience running business reviews\n\nFull-Time Benefits\nHealth & Dental Insurance\n\nMonthly Wellness Stipend\n\n401K Matching","description_format":"text","description_chars":2411,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Financial AI"],"lifecycle":[{"event":"open","at":"2026-11-07T05:00:54Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/endex-account-manager","json_url":"https://alion.io/job/endex-account-manager.json","meta":{"generated_at":"2026-11-08T01:50:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4034,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673798},"rest":"https://alion.io/mcp/rest/get_company?id=673798"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fendex-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fendex-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fendex-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/endex-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fendex-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3908528}},{"tool":"search_jobs","arguments":{"company":"endex.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3908528},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}