{"id":3908529,"url":"https://alion.io/job/endex-renewals-manager","title":"Renewals Manager","company":{"id":673798,"name":"Endex","domain":"endex.ai","url":"https://alion.io/company/endex","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":85,"open_postings":12,"ghost_share":0,"stale_share":0.583,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States","Singapore","Los Angeles, United States","Denver, United States","London, United Kingdom","Austin, United States","San Francisco, United States","Chicago, United States"],"countries":["US","SG","GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":true},{"name":"OpenAI","optional":true}],"status":"live","first_seen_at":"2026-11-07T04:19:50Z","employer_posted_date":"2026-11-07","last_verified_at":"2026-11-07T16:50:24Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who We Are\nEndex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.\nAbout the Role\nLocation: New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles\nCommitment: 5 Days In-Person\nWe're looking for someone who makes renewals predictable by getting ahead of risks, stakeholders and contract details.\nAs a Renewals Manager at Endex, you'll own the commercial renewal process across a portfolio of customers. You'll work with customer success and sales to connect the value delivered to a clear, timely renewal decision.\nYour Key Responsibilities\nOwn Renewal Timing: Maintain contract dates, notice windows, stakeholders and a forward-looking plan for each renewal.\n\nBuild the Value Case: Work with CSMs on usage, outcomes and risk before presenting a renewal proposal.\n\nNegotiate Renewals: Manage proposals, commercial discussions and procurement follow-through.\n\nManage Retention Risk: Identify commercial blockers early, coordinate a recovery plan and keep retention forecasts grounded in customer evidence.\n\nImprove Predictability: Maintain renewal forecasts and document the reasons behind outcomes.\n\nWhat We're Looking For\nRenewal Experience: You've managed subscription renewals or commercial account relationships.\n\nDetail-Oriented: You catch dates, terms and inconsistencies before they cause problems.\n\nCommercial Judgment: You negotiate directly while protecting the customer relationship.\n\nStrong Coordinator: You keep customers and internal owners aligned on next steps.\n\nRetention Discipline: You can manage a renewal book, negotiate terms and explain gross retention, churn risk and on-time execution.\n\nNice to Have\nEnterprise SaaS contract experience\n\nExperience with procurement teams\n\nExperience forecasting subscription renewals and working with customer health or usage data\n\nFull-Time Benefits\nHealth & Dental Insurance\n\nMonthly Wellness Stipend\n\n401K Matching","description_format":"text","description_chars":2314,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Financial 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