{"id":3295320,"url":"https://alion.io/job/endresshauser-field-service-engineer-analytical-instruments","title":"Field Service Engineer - Analytical Instruments","company":{"id":452054,"name":"Endress+Hauser","domain":"endress.com","url":"https://alion.io/company/endress-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tewksbury, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":84000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4938},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GLP","optional":false},{"name":"GMP","optional":false},{"name":"Mass Spectrometry","optional":false}],"status":"live","first_seen_at":"2026-10-04T02:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-11-05T09:55:34Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.\nWhat is the role about?\nAnalytik Jena US, a company of the Endress+Hauser Group, is looking for a Chemical Analysis Applications & Service Engineer to join our team in the East Coast of the United States. Position is remote and will be based out of the successful candidate’s Greater Boston area home office. This role will cover the eastern territory of the United States and will be responsible for other regions as needed.\nWhich tasks will you perform?\nComplete customer site preventative maintenance, service, installations and chemistry applications of analytical instruments\nDiagnose instruments via remote diagnostics and phone support\nPerform customer training on analytical instrumentation\nPerform IQ/OQ (Installation Qualifcation/Operational Qualification) on ICP-MS (inductively coupled plasma mass spectrometry), ICP-OES (inductively coupled plasma optical emissions spectroscopy), EA (elemental analyzer), AAS (atomic absorption spectrometry), UV-Vis Spectrometers, and/or TOC (total organic carbon) analytical instruments \nWhat do we expect from you?\nYou will have (required):\nBachelor's Degree or higher in relevant major such as chemistry, biological sciences, or engineering, or 4+ years relevant experience\nAbility to travel 55-75% with minimal notice at times, within the United States and internationally as needed\nAbility to work in-office 2-3 times per month as needed\n2+ years of experience servicing chemical analysis instruments\nValid driver’s license and good driving record\nFitness and ability to lift up to 50 lbs and perform instrument maintenance and repairs\nYou may have (preferred):\nExperience servicing or using ICP-MS, ICP-OES, EA and/or TOC preferred\nWill train Lab Chemist who has ICP instrument user experience, who has aptitude and attitude to service instruments in the field\nIQOQ, GMP and/or GLP knowledge helpful\nProactively offers, seeks, and applies constructive feedback with an openness to growth and collaboration\nPrioritizes the customer perspective in business decisions by actively seeking to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues\nWhat can you expect from us?\nFamily-owned, friendly, and highly committed company \nTuition reimbursement and a wide range of development opportunities\nComprehensive benefits package which includes medical, dental and vision\nCompetitive compensation and bonus opportunities\nGenerous paid time off\nLife insurance and 401(k) savings with company match\nFull-service café, fitness center, and health clinic (in Greenwood, IN)\nAnticipated salary range for this position is $90,000-$95,000 with an additional automotive allowance.\nEndress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.","description_format":"text","description_chars":3498,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Home office","Life 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