{"id":4005780,"url":"https://alion.io/job/eneco-senior-business-process-data-analyst","title":"Senior Business Process & Data Analyst","company":{"id":1817445,"name":"Eneco","domain":"eneco.nl","url":"https://alion.io/company/eneco-nl","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rotterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":83000,"max":117000,"currency":"EUR","period":"year","gross":null,"usd_annual":131114},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-10T05:08:24Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T07:01:03Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Bij Eneco werk je aan de verdere verduurzaming van Nederland. In deze rol krijg je de kans om met data en procesverbetering directe impact te maken op de ervaring van onze klanten. Je bent de schakel tussen analyse, processen en implementatie en zorgt ervoor dat verbeteringen daadwerkelijk gerealiseerd worden.\nJe komt terecht in een omgeving waar samenwerking centraal staat en waar ruimte is om eigenaarschap te nemen, nieuwe inzichten te ontwikkelen en complexe vraagstukken op te lossen.\nAls Business Process Manager ben je verantwoordelijk voor het analyseren, optimaliseren en implementeren van verbeteringen binnen de customer value stream. Je werkt vanuit data en gebruikt inzichten om processen efficiënter, effectiever en klantgerichter te maken.\nJe richt je op de belangrijkste klantprocessen, zoals klant worden, klant zijn, facturatie en vertrek. Daarbij kijk je niet alleen naar de processen zelf, maar ook naar de impact op de klantbeleving en de operationele prestaties.\nJe bent een stevige gesprekspartner voor stakeholders binnen business, IT en CX en zorgt ervoor dat verschillende belangen samenkomen in duurzame oplossingen.\nHet analyseren van procesprestaties op basis van data.\nHet identificeren van verbeterkansen binnen klant- en businessprocessen.\nHet ontwikkelen van structurele procesverbeteringen.\nHet begeleiden van implementaties en verandervoorstellen.\nHet verbinden van business, data- en IT-disciplines.\nHet monitoren van resultaten en continu verbeteren van processen.\nHet vergroten van de klantwaarde door een optimale customer experience.\nJe bent analytisch sterk en voelt je thuis in een complexe omgeving waar data, processen en menselijk gedrag samenkomen. Je denkt vanuit feiten en data, maar begrijpt ook hoe je veranderingen succesvol realiseert binnen een organisatie. Je hebt ruime ervaring met procesmanagement en combineert dit met een sterke affiniteit voor data-analyse en datagedreven besluitvorming.\nDaarnaast beschik je over:\nEen afgeronde hbo- of wo-opleiding, bijvoorbeeld in de richting van Business Analytics, Bedrijfskunde, Data Science, Econometrie of Informatiekunde.\nRuime ervaring met business process management en procesoptimalisatie.\nErvaring met stakeholdermanagement binnen een complexe organisatie.\nErvaring met het werken op het snijvlak van business, IT en customer experience.\nErvaring met data-analyse, dashboarding en het werken met KPI-frameworks.\nBasiskennis van SQL en kennis van datamodellering en datakwaliteit.\nSterke communicatieve vaardigheden en het vermogen om data begrijpelijk te vertalen naar de business.\nJe werkt samen met specialisten uit business, IT, data, customer experience en operations. Binnen het team staat samenwerking centraal en worden verschillende expertises samengebracht om de customer value stream continu te verbeteren. Je hebt veel contact met stakeholders op strategisch en tactisch niveau en speelt een belangrijke rol in het verbinden van mensen, processen en resultaten.\nWil je meer weten over deze vacature? Mostafa Ait El Hadj, onze Teamlead Customer Heat, beantwoordt met plezier jouw vragen via 06-48 11 61 60.\nVoor meer informatie over de sollicitatieprocedure kun je contact opnemen met onze Recruiter Janny van Logten via .\nJe verbindt data, processen en klantbeleving om de prestaties van de waardeketen continu te verbeteren.\n\nJe vertaalt complexe analyses naar concrete verbeteringen in customer journeys en business processen.\n\nJe werkt samen met business, IT en CX-teams om veranderingen succesvol te implementeren.","description_format":"text","description_chars":3564,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Efficiency","Energy Management"],"lifecycle":[{"event":"open","at":"2026-11-10T07:01:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:5","win:early"],"computed_at":"2026-11-10T12:14:54Z"},"pay":{"stated_usd_annual":131114,"is_top_pay":true},"html_url":"https://alion.io/job/eneco-senior-business-process-data-analyst","json_url":"https://alion.io/job/eneco-senior-business-process-data-analyst.json","meta":{"generated_at":"2026-11-10T12:14:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28451,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1817445},"rest":"https://alion.io/mcp/rest/get_company?id=1817445"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feneco-senior-business-process-data-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feneco-senior-business-process-data-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feneco-senior-business-process-data-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eneco-senior-business-process-data-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feneco-senior-business-process-data-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4005780}},{"tool":"search_jobs","arguments":{"company":"eneco.nl","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4005780},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}