{"id":3546156,"url":"https://alion.io/job/enerflex-service-supervisor-cc-carlsbad-2","title":"Service Supervisor (CC-Carlsbad)","company":{"id":3008084,"name":"Enerflex","domain":"enerflex.com","url":"https://alion.io/company/enerflex","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":88,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Carlsbad, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":143000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":364},"experience_years_min":10,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-30T20:48:32Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-04T16:18:22Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Summary\nThe Field Service Supervisor is responsible for supervising and scheduling all aspects of field service operations within an Area, including safety and regulatory compliance, staffing, employee development, and assisting in ensuring that all Area revenue and profit goals are achieved. Other duties include but are not limited to, enforcing company standards and procedures, ensuring overall operational efficiencies, customer service, oversight of the quality of service provided, and assisting with field service work including training and mentoring employees, commissioning, troubleshooting, diagnostics, servicing and repairing equipment.\nPrinciple Responsibilities and Duties\n\nWork directly with the local Branch Manager or Regional Manager in coordinating the activities of all Technicians assigned to the area, including supervising, assisting, and monitoring their work / job assignments.\nEnsure Technician assignments are efficiently organized in order to provide excellent service to our customers, utilize and enhance the skills and experience that the individual technician has, and minimize driving and response time.\nAssist with training Technicians in technical/service competencies as well as the processing of all required documentation and oversee major decisions.\nMonitor field service expenses, vehicle maintenance expenses, and field service reports.\nEnsure that the appropriate HSE accommodations and precautions are implemented and followed.\nCommunicate regularly with the Branch Manager or Regional Manager on the status of Area personnel, staffing levels, productivity, and any developments regarding service issues or customer concerns.\nRespond to customer requests and address customer needs proactively while representing the company in a professional manner at all times; develop and maintain internal and external customer relationships.\nLead and perform overhauls, new unit installations, startups, and diagnostics on all major OEM’s independently.\nInterpret Compressor Performance and calculate engine horsepower.\nTeach and demonstrate knowledge of proper purging and loading practices/procedures.\nIdentify and stop activities that are unsafe for personnel or the environment when they occur or about to occur.\nTeach and demonstrate proper technique of coupling alignments using both Laser and dial indicator methods.\nTeach how to decipher P&ID's, Blueprints, Installation Instructions, and Technical Manuals.\nEncourage, develop, and ensure a safe work environment.\nOther duties assigned by manager.\nSupervisory Responsibilities:\nDirectly, as well as, indirectly manages employees in accordance with the EFX policies and applicable laws.\nResponsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Scope may include supervision of direct reports as well as indirect supervision of their direct reports and general leadership of field service within the organization. \n\nApplicants must be legally authorized to work in the United States. Currently, our organization is unable to consider candidates who require visa sponsorship or the transfer of an existing visa to obtain or maintain work authorization in the United States.\nQualifications\n\nHigh school diploma or general education degree (GED) and advanced vocational/technical training.\nMust have 10+ years applicable experience\nPrefer certification from CAT/ Waukesha (or equivalent) or specific experience related to:\nCAT Gas I\nCAT Gas II\nCAT Electrical\nAriel Basic\nAriel Mechanical\nCAT 3500 ADEM III and IV\nCAT 3500ULB and J\nWaukesha VHP\nCAT 3600 ADEM III and IV\nCAT 3600 Master Mechanic\nCAT Failure Analysis\nWaukesha 9390\nMust also stay current on all updated OEM model specific training.\nValid driver’s license.\nDemonstrate intermediate proficiency with a personal computer and common applicable functions/programs (Word, Excel, and Outlook) and able to learn company specific applications.\nKnowledge and ability to accurately complete advanced level maintenance, repairs, and installation activities unassisted.\nStrong mechanical and electrical abilities with knowledge and experience to perform complex service, installation and maintenance tasks.\nExtensive electrical /control panel knowledge and capable of reading schematics, troubleshooting, installation, and diagnostics of all major OEM panels (Murphy, Altronic, Alan Bradley)\nUnderstand, install and tune all major systems controls related to compressor packages and supplied off skid equipment.\nMust have his/her own tools of the trade. (With exceptions of specialty or OEM specific diagnostic equipment)\nUse CAT ET or equivalent for another OEM’s\nUnderstand how to use CAT Gas Engine Rating Pro (GERP)\nUnderstand and be capable of tune engines to meet proper engine performance and emissions.\nAccurately operate emissions test equipment (Testo, ECOM).\nProvide preventative and corrective field mechanical service on gas compression.\nAdvanced understanding of gas and oil properties, conditions, and theories.\nAdvanced understanding of compressor equipment types, models, and theory of operation.\nAdvanced understanding of Installation, Assembly, Commissioning, Trouble Shooting and Repair procedures related to gas compressors.\nThorough understanding of tooling utilized to install, maintain, and operate Gas Compressors and Production Equipment. (Dial indicators, Laser alignment tools, feeler gauges, Digital volts Ohm meter, Emissions test equipment, and Hydraulic torqueing equipment).\nAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.\nAbility to write legible, routine correspondence and to speak effectively as well as coherently with management and other employees.\nKnowledge of materials, methods, and the tools involved in the construction or repair of advanced engines, compressors, and electrical troubleshooting.\nAbility to understand and follow instructions furnished in written, oral, or diagram form.\n\nPhysical Requirements\n\nPhysical Demands:\nWhile performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly/frequently lift and/or move up to 25 pounds and Infrequently/occasionally lift and/or move up to 75 pounds using proper lifting techniques.\nWork Environment:\nWhile performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and adverse outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The noise level in the work environment is usually loud.\n\nDisclaimer\n\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.\n\nAn Equal Opportunity Employer\n\nEnerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions and privileges of employment.\n\nAbout Us:\nTransforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.\nEnerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.\nWe foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.\nWhat Enerflex Offers You:\nFull time employees enjoy the following benefits:\nGenerous healthcare, dental and vision plans\n401(k) employer matching\nGenerous paid time off program\nEmployee equity plan\nTuition reimbursement\nFun office environment\nEnerflex is an Equal Opportunity Employer\nEnerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.\nDisclaimer\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.","description_format":"text","description_chars":9572,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-30T20:48:32Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":17,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/enerflex-service-supervisor-cc-carlsbad-2","json_url":"https://alion.io/job/enerflex-service-supervisor-cc-carlsbad-2.json","meta":{"generated_at":"2026-11-05T01:16:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1513,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3008084},"rest":"https://alion.io/mcp/rest/get_company?id=3008084"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fenerflex-service-supervisor-cc-carlsbad-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fenerflex-service-supervisor-cc-carlsbad-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fenerflex-service-supervisor-cc-carlsbad-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/enerflex-service-supervisor-cc-carlsbad-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fenerflex-service-supervisor-cc-carlsbad-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3546156}},{"tool":"search_jobs","arguments":{"company":"enerflex.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3546156},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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