{"id":3825449,"url":"https://alion.io/job/energy-management-collaborative-llc-controls-service-engineer","title":"Controls Service Engineer","company":{"id":4422673,"name":"Energy Management Collaborative, LLC","domain":"emcllc.com","url":"https://alion.io/company/emcllc","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plymouth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false}],"status":"live","first_seen_at":"2026-11-05T18:18:42Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T03:29:41Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Who we are:\nEMC manages and scales turnkey energy efficiency solutions for Fortune 500 clients across their North American portfolios. Since 2003, the company has used its total project management approach, EnergyMAXX®, to successfully implement thousands of projects on an annual basis including efficient lighting, smart building controls, ROI-driven IoT solutions, electric vehicle supply equipment infrastructure and ongoing maintenance and warranty support. In doing so, EMC has helped clients realize billions of kilowatt-hours of energy savings and advance their net zero emissions goals.\n\nEMC is looking for a self-starter who is driven to learn and take on new challenges. Ideal candidates share our company values of Always Go the Extra Mile, Teamwork, Continuously Improve and Drive Change and Take Initiative.\nPosition can be local or remote. Local candidates will be expected to come into the office at least 4 days/week.\nJob Summary:\nThe Controls Service Engineer will be responsible for troubleshooting, repairing, analyzing and maintaining advanced Smart Building control solutions for EMC clients and potential clients. This position will play a key role in remote support for Controls Service and programs which deliver significant Return on Investment (ROI) opportunities for customers. The person will be one of the key technical controls engineers and will work closely with field teams, customers, and multiple departments at EMC to help get control systems working in the field. This role will include, but is not limited to, troubleshooting and integrating building control systems, leveraging strong HVAC/lighting and building automation system knowledge to repair local stations and building management systems, analyzing and document issues and solutions for BMS’s, and develop expertise in the existing business processes and tools at EMC.\nEssential Job Functions:\nWork with Supervisor, Day 2 Support and other engineers on the SBC team to troubleshoot and repair control systems for specific projects and labels\nWork with remote techs to troubleshoot and repair systems and install remote devices.\nAnalyze and document trends and issues with existing Building Management Systems, design strategies and solutions to preemptively address issues.\nDraft and develop installation and commissions documentation for SBC programs and projects\nDraft point lists, sequence of operations and other related documents\nProgram local stations that satisfy sequence of operations\nTroubleshoot and program BMS user interfaces\nPerform systems integrations using a wide variety of protocols including basic software\nEnsure technologies are integrated and technically compliant per applicable standards\nCommunicate results to Supervisor, Day 2 Support and others at EMC as necessary\nWork collaboratively with a team of Controls personnel\nSet high standards that will align with the organization’s goals\nNavigate the Smart Building Industry trends and help position EMC to capitalize on them\nOther duties as assigned\nSkills and Abilities:\nTechnical proficiencies in A/C electrical circuits and low voltage D/C electrical circuits and operation\nAbility to read and interpret blue-prints, wiring diagrams and device data sheets, as well as, familiarity with creating technical shop drawings, including riser diagrams\nStrong communication, organization, and leadership skills\nStrong technical and problem-solving abilities\nKnowledge of Industry best practices\nSuperior knowledge of Mechanical, Electrical, HVAC, Lighting and Hardware Systems\nProgramming proficiency with Niagara based systems, including but not limited to N4\nSkills and Abilities:\nHands-on hardware and software troubleshooting\nExperience in integrating computer programs\nExcellent organization, communication, teamwork skills\nExperience solving complicated problems\nCuriosity and self-starter when it comes to learning\nEducation:\nBachelor’s degree or equivalent in Electrical Engineering, Mechanical Engineering, Computer Science, Information Technology, Industrial Engineering and/or another related field \nExperience Preferred/Other Qualifications:\nExperience with Niagara software and computer coding languages such as JavaScript, HTML\nLED lighting, HVAC and building management system (BMS) operation\n5+ years of system engineer or system integrator with experience with at least one (1) controls platform\n5+ years in the building automation systems industry\n5+ years of HVAC Automation/Controls Engineering or Data Analytics experience\nExpertise leveraging IoT Concepts and Technology, Building Automation Systems, and Database programming\nPhysical Job Requirements and Working Conditions:\nWill require the ability to use basic hand tools, including meters and screwdrivers, if onsite.\nMay need to climb stairs and/or ladders\nMust be comfortable in both a customer site and office setting\nAbility to lift up-to 20 lbs.\nTravel up to 15% as needed\nEMC is an Equal Opportunity Employer- Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, 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