{"id":3782211,"url":"https://alion.io/job/enersys-credit-collections-supervisor","title":"Credit & Collections Supervisor","company":{"id":1928995,"name":"EnerSys","domain":"enersys.com","url":"https://alion.io/company/enersys-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reading, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-05T01:17:50Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T22:00:12Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"EnerSys is a global leader in stored energy solutions helping industrial, infrastructure and defense customers address critical power and operational needs. The company delivers integrated solutions that combine energy storage technologies, power electronics, software-enabled intelligence, technical expertise and comprehensive global customer support. EnerSys supports customers across communications networks, data centers, energy infrastructure, material handling, transportation, aerospace and defense - including applications where power continuity is essential. Serving customers in more than 100 countries, EnerSys helps organizations manage energy more reliably, efficiently and intelligently in complex operating environments where uptime, safety and resilience matter.\nSupporting Critical Operations Through Three Specialized Business Platforms:\n Network & Infrastructure Solutions (NIS) - Powering the connected world with trusted reserve power and critical infrastructure solutions.\n Industrial Mobility Solutions (IMS) - Powering industrial vehicles and equipment that keep essential goods and industries moving around the world.\n Precision Power Solutions (PPS) - Powering advanced, reliable, high-performance solutions for defense, aerospace, and specialized applications.\nJob Purpose\nThe Credit & Collections Supervisor supports the effective management and day-to-day operations of the Credit & Collections function through oversight of a portfolio of credit and collection accounts across major retailers and other distribution channels. This role combines account management responsibilities with day-to-day leadership of Credit & Collections team members, including coordinating account activities, resolving complex issues, and promoting consistent credit and collection practices. Key areas of responsibility include customer credit review, collections, account reconciliation, credit risk management, and resolution of account discrepancies. By combining team leadership with portfolio oversight, the Credit & Collections Supervisor helps maintain effective accounts receivable performance, mitigate credit risk, and support productive customer relationships.\nEssential Duties and Responsibilities\nSupervise and monitor an assigned portfolio of credit and collection accounts, including major retailers and other distribution channels.\nProvide day-to-day leadership and direction to Credit & Collections team members to support productivity, resolve complex issues, and address special circumstances and account-related inquiries.\nResearch and resolve account discrepancies, deductions, and customer chargebacks by partnering with Sales, customers, and other internal stakeholders.\nMaintain accurate and reconciled customer accounts.\nServe as a liaison between internal and external customers to resolve collection issues, improve accounts receivable performance, and maintain productive customer relationships.\nMonitor and support improvement of key accounts receivable metrics, including percentage current, Days Sales Outstanding (DSO), past-due balances, and deductions.\nGenerate, review, and analyze periodic accounts receivable reports and identify trends or issues requiring action.\nSupport and foster organizational change to achieve strategic and operational objectives.\nReview activities for compliance with departmental and company policies, procedures, and established credit practices.\nPerform complex account reconciliations, including research and resolution of unapplied cash, credits, deductions, and unearned discounts.\nEvaluate customer creditworthiness by obtaining and analyzing relevant credit information, including financial statements, credit reports, payment history, and other available information.\nReview and approve customer credit limits within established authority levels or obtain appropriate approval when required.\nReview orders placed on credit hold in a timely manner to minimize unnecessary shipment delays while appropriately evaluating customer credit risk.\nSupport the onboarding of new customers and verify compliance with established credit policies and requirements.\nSupervisory Responsibilities\nProvide day-to-day leadership, direction, and support to Credit & Collections team members.\nHelp maximize productivity and ensure consistent application of credit and collection practices.\nSupport team members in resolving complex account issues and special-circumstance inquiries.\nOversee assigned credit and collection activities.\nPromote compliance with departmental and company policies and procedures.\nQualifications\nBachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.\nMinimum of 4 years of relevant credit, collections, accounts receivable, or related financial experience preferred.\nPrevious leadership or supervisory experience strongly preferred.\nCommercial credit and collections experience.\nAbility to analyze financial information to assess customer creditworthiness and risk, including financial statements and credit reports.\nStrong working knowledge of accounting and accounts receivable principles.\nStrong Microsoft Excel skills.\nSAP experience preferred.\nExcellent communication, interpersonal, and presentation skills.\nStrong results orientation, accountability, organizational skills, and adaptability.\nExperience managing or supporting a high-volume customer portfolio.\nAutomotive retail or related industry experience is a plus.\nEnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nKnow Your Rights\nKnow Your Rights (Spanish)","description_format":"text","description_chars":5899,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Power Supplies & Power Electronics"],"lifecycle":[{"event":"open","at":"2026-11-05T01:17:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":92500,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green 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