{"id":2155572,"url":"https://alion.io/job/enersys-field-service-representative-5","title":"Field Service Representative","company":{"id":1928995,"name":"EnerSys","domain":"enersys.com","url":"https://alion.io/company/enersys-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":53100,"max":66600,"currency":"USD","period":"year","gross":null,"usd_annual":66600},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-21T02:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-13T00:15:48Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.\nWhat We’re Offering\nPaid time off plus paid holidays\nMedical/dental/vision insurance plan\nLife insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan\n401K plan\nCulture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continually strive to foster teamwork, engagement and enhance our employee’s skills and competence by providing appropriate training.\nCompensation Range: $53,100.00 - $66,600.00\nCompensation may vary based on applicant's work experience, education level, skill set, and/or location.\nJob Purpose\nThe Field Service Technician will be required to perform both in-shop and field service work. Plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties. This role is based in the Peoria, IL area and supports our regional operations.\nEssential Duties and Responsibilities\nTravel to customer sites to install, repair, and perform preventative maintenance to customer's equipment including flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and power cables).\nInteracts with all levels of people, both inside and outside the company.\nDevelops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers.\nPerforms Preventative Maintenance inspections of customers' batteries, chargers, battery handling equipment, and battery changing/charging area and records data.\nReplaces defective parts, reassembles battery, and fuses lead parts with gas torch.\nDetermines specific gravity of solution.\nWaters, Washes, cleans, and neutralizes customers' batteries at customers' location.\nInstalls equipment at customer's facility to ensure full functionality according to specifications.\nProvides on-site technical assistance to help troubleshoot and repair equipment.\nMaintains records of performance reports.\nProvides a communication link between the customer and the company to help ensure that effective service is provided to the customer.\nOccasionally download battery and charger data via a monitoring device and use the information to repair or correct battery/charger problems in accordance with the customer's operation.\nOccasionally report to local EnerSys Service Center for mandatory training, inventory, parts pick up/drop off, etc.\nOther duties may be assigned.\nQualifications\nMinimum Qualifications \nA high school diploma or equivalent; or industry-related experience and/or training; or an equivalent combination of education and experience.\nBasic knowledge of Microsoft Office and the Internet.\nBasic mechanical aptitude.\nPrevious customer service experience in-field support.\nAble to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English.\nAble to perform basic math and solve simple equations.\nMust be able to work flexible hours and respond to after-hour service calls when required.\nPreferred Qualifications \nCertificate/Diploma in Mechanical/Electronics/ Electrical or related if the application for location\nA basic electrical understanding\nThe use of test equipment and reading schematics\nHands-on job experience\nExperience should be substantively in the Electrical related field where applicable\nDriving Requirements\nMust have a valid driver's license and a safe driving record with minimal traffic violations.\nAble and willing to travel to customer sites.This position is remote. Traveling to customer sites daily.\n\nAble and willing to do overnight travel.Maximum of 5 days per month of overnight travel.\nDuring the 6-8 week training period, you will have frequent overnight travel.\n\nMust be at least 18 years of age to drive a company vehicle (Nonregulated/CDL 21 years of age)\nAble and willing to operate a forklift.\nGeneral Job Requirements\nMust be able and willing to do overnight travel\nMust be able and willing to operate a forklift.\nThis position requires you to drive a company vehicle. Therefore, you must be able to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements.\nMust be able to frequently bend; twist; reach; stoop; kneel or crouch.\nMust be able to differentiate colors.\nMust be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.\nMust be able to stand for long periods of time\nEmployees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.\nMust be able and willing to be on-call.\nMust be able and willing to wear a respirator.\nMust be able and willing to work overtime.\nMust be able and willing to work varying schedules which may include nights, weekends, and public holidays.\nRisk of electrical shock.\nThis position is exposed to harmful materials such as lead/fiberglass products. Periodic blood tests are required to measure the level of lead. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety.\nThis position requires working in a plant/warehouse environment. Therefore, expect varying working conditions.\nEnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nKnow Your Rights\nKnow Your Rights (Spanish)\nWe use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, decisions about your application and eligibility for employment with EnerSys may be made based exclusively on the automated processing of the personal information that you submit in your application materials.","description_format":"text","description_chars":7013,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T06:32:34Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.658,"p_room":0.45,"age_days":22,"expected_fill_days":14,"reasons":["conf:5","wave","win:tail","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":66600,"is_top_pay":true},"html_url":"https://alion.io/job/enersys-field-service-representative-5","json_url":"https://alion.io/job/enersys-field-service-representative-5.json","meta":{"generated_at":"2026-10-13T07:58:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11734,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1928995},"rest":"https://alion.io/mcp/rest/get_company?id=1928995"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fenersys-field-service-representative-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fenersys-field-service-representative-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fenersys-field-service-representative-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/enersys-field-service-representative-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fenersys-field-service-representative-5"}]}