{"id":3322677,"url":"https://alion.io/job/enertec-service-support-engineer-it-mfd","title":"Service & Support Engineer IT (m/f/d)","company":{"id":4377492,"name":"ENERTEC","domain":"enertec.at","url":"https://alion.io/company/enertec-naftz-and-partner","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"onlyfy","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Germany"],"countries":["DE"],"hiring_countries":["DE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":85000,"period":"year","method":"role_country_seniority_unknown","sample_n":71},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"GMP","optional":false},{"name":"Proxmox VE","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-27T08:37:40Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T03:50:59Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"ZETA ist ein international tätiger Lösungsanbieter, der Pharma- und Biotechunternehmen dabei unterstützt, lebenswichtige Medikamente wie Insulin, Infusionen und Antikrebsmittel schneller und effizienter auf den Markt zu bringen.Als Innovationsführer verbinden wir technische Expertise mit digitaler Exzellenz - von der Planung über den Bau bis zur Automatisierung und Qualifizierung maßgeschneiderter Prozessanlagen. Darüber hinaus übernehmen wir als Generalplaner die Verantwortung für komplexe Projekte, treiben die Digitalisierung voran und entwickeln nachhaltige Strategien zur Dekarbonisierung.\nService & Support Engineer IT (m/f/d)\nOrt: Hallbergmoos\nArt der Stelle: Vollzeit\nEintrittsdatum: 20.10.2026\n\nDeine Aufgaben\nUnterstützung bei Hard- und Softwareanfragen: Du unterstützt unsere Mitarbeitenden im 1st- und 2nd-Level-Support.\nHard- und Softwarekomponenten: Du richtest Hard- und Softwarekomponenten ein, integrierst diese und betreust sie im laufenden Betrieb.\nPlanung und Umsetzung: Du planst bei IT- und Automatisierungsprojekten mit und setzte diese um.\nDokumentation: Du erstellst und pflegst selbständig technische Dokumentationen im GMP-Umfeld\nAdministration: Du administrierst und entwickelst unsere Server-, Netzwerk- und IT-Infrastruktur weiter\n Wartung und Weiterentwicklung: Du wartest und entwickelst unsere Netzwerk- und Server-Infrastruktur weiter und trägst somit zu einem stabilen und sicheren IT-Betrieb bei.\nDein Profil\nAbgeschlossene Ausbildung als Fachinformatiker für Systemintegration, IT-Systemelektroniker oder eine vergleichbare Qualifikation, alternativ ein Studium der Informatik, Wirtschaftsinformatik oder eines verwandten Fachgebiets\nMehrjährige Berufserfahrung im IT-Support und in der Systemadministration\nFundierte Kenntnisse in Windows-Server- und Client-Umgebungen, Virtualisierungstechnologien (VMware, Proxmox),\nErste Erfahrungen mit Active Directory, Gruppenrichtlinien, VLANSs und Backup-Lösungen (z.B. Veeam) wünschenswert\nErfahrungen im Bereich der Prozessleitsysteme (z.B. Siemens PCS7, Emerson DeltaV, Rockwell Automation Plant PAX, Honeywell Experion PKS)\nSelbstständige, strukturierte und sorgfältige Arbeitsweise\nServiceorientierung und Freude am Umgang mit Anwendern\nSehr gute Deutschkenntnisse und gute Englischkenntnisse in Wort und Schrift\nWir bieten\nPlatz für Kreativität & Ideen\nDu-Kultur\nEvents für Mitarbeitende\nPlatz für Kreativität & Ideen\nInternationales Arbeitsumfeld\nZukunftsorientierte Branche\n\nUnter dem Motto \"Let´s Engineer Your Career Together\" freuen wir uns auf deine aussagekräftige Bewerbung!\nUnter dem Motto \"Let´s Engineer Your Career Together\" freuen wir uns auf deine aussagekräftige Bewerbung!\nUm deine Bewerbung\nkümmert sich\nAlexandra Nowak\nZETA GmbH\nZeppelinstraße 1, 85399 Hallbergmoos","description_format":"text","description_chars":2773,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Engineering Services","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-27T08:37:40Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.852,"p_room":1,"age_days":2,"expected_fill_days":18,"reasons":["conf:1","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/enertec-service-support-engineer-it-mfd","json_url":"https://alion.io/job/enertec-service-support-engineer-it-mfd.json","meta":{"generated_at":"2026-10-30T07:53:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11095,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4377492},"rest":"https://alion.io/mcp/rest/get_company?id=4377492"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fenertec-service-support-engineer-it-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fenertec-service-support-engineer-it-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fenertec-service-support-engineer-it-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/enertec-service-support-engineer-it-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fenertec-service-support-engineer-it-mfd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3322677}},{"tool":"search_jobs","arguments":{"company":"enertec.at","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3322677},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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