General Manager-Services

About Us

At ENFRA, we blend a rich history with a forward-looking vision. With over 100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging emerging technologies ensures that we remain at the forefront of the Energy-as-a-Service sector.

We believe in growth-not just for our business, but for our people. Our team members have the opportunity to advance their careers in a supportive environment that values continuous learning and development. We embrace innovation and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow.

Inclusion is at the heart of our culture. We strive to create a workplace where every voice is heard and valued, fostering a collaborative environment where diverse perspectives drive our success.

Join us to be part of a legacy of excellence and a future of groundbreaking advancements. At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success.

Overview

The Services Business Unit Manager will provide leadership and direction for day-to-day execution of work of the assigned business unit including overseeing operations, sales and accounting. Specific responsibilities include:

Responsibilities

• Make Safety the number one priority in the business unit.
• Develop and implement execution plan to maximize overall business objectives, and ensure maximum profitability.
• Manage the Services team to maintain, embrace and enforce the company's Core Values and to lead by example.
• Communicate with Corporate Operations to identify, manage and share overall Best Practices and project resources.
• Hiring and disciplinary duties.
• Meet or exceed growth goals.
• Manage Key Performance Indicators (safety, financial expectations, accurate forecasting, AR management, personnel development, sales team performance)
• Measuring and counteractions on both operations and sales goals.
• Provide key leadership direction for operations within the business unit to ensure a cohesive team. Coordinate and confer with others to resolve operational problems and difficulties and to authorize plans of action within corporate framework.
• Evaluates local performance, for in customer satisfaction and provides leadership for performance enhancement and proactive resolution of issues. Allocates resources as needed to ensure business unit and project team commitments to customers are met.
• Manage personnel priorities relating to technical ability and staffing levels to gain greater efficiencies to improve customer satisfaction and reduce cost. Includes working with service manager to coordinate hiring of staff, conducting performance review, recommending salary changes and resolving internal personnel issues.
• Ensure compliance with state, local, and federal legal requirements and operates the local office with the highest business ethics. Ensure the quality of work to corporate standards and project requirements.
• Meet or exceed all financial budgets and goals, including reviewing all set -ups, monitoring all pricing, and reviewing cost data with project team(s).
• Implement Productivity Improvements, assure project compliance and quality assurance.
• Maintain consistency in Project and Field Management processes throughout the business unit.
• Maintain Customer Satisfaction.

Qualifications

Required Education, Experience, and Qualifications

• Must be equally passionate about providing services and promoting safety on the job, and have the knowledge and ability to enforce safety policies within the department.
• Preferably a bachelor's degree in engineering or business.
• Must understand the company's policies and procedure, lead by example, create solutions, offer guidance and generally manage the department with little regular supervision needed.
• Must have knowledge of the service business and a minimum of 10 years of successful and verifiable experience.
• Must have experience in outside sells and new business development.
• Ability to manage profit and losses as well as reporting on weekly and monthly projections.
• Ability to create a reliable budget as part of a professional departmental budget plan.
• Effective verbal and written communication skills.
• Detail oriented and willing to tackle various ongoing projects in a fast paced environment.
• Well versed in the industry and the Company's competitors.
• Excellent multitasking skills, with the ability to perform duties outside of scope of work when necessary.

Travel Requirements

• 5-10% of time will be spent traveling to job site(s)/office location.

Physical Activities

• Climbing stairs.
• Repeating motions that may include the wrists, hands and/or fingers
• Remaining in a stationary position, often standing or sitting for prolonged periods

Environmental Conditions

• Quiet environment

Physical Demands

• Light work that includes adjusting and/or moving objects up to 20 pounds

ENFRA is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the e-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.