Sales Operations Director

Calling all those techy sales folks out there! As a technology-driven company, we’re looking for a Sales Operations Director to spearhead our Sales & Marketing strategy through the use of digital resources and AI. Automation, optimization and analytical insights will be the top priorities in the scope of this role.

Who we are: ENG is a BIM company that specializes in hands-on, field-focused BIM services for the AEC industry. Founded in 2007, we have positioned ourselves as the largest and most experienced BIM production service provider in the United States, having completed +7600 BIM projects with a dedicated team of over 800 staff members for +1400 clients. We provide MEP Modeling and Coordination, VDC/BIM Management, Laser Scanning, and Scan to BIM services, as well as a comprehensive array of BIM production services to architects, engineers, and owners.

Specific scope

• Strategic Planning: Collaborate with senior leadership to develop and execute sales strategies that align with the company's business objectives.

• Process Optimization: Identify, design, and implement process improvements to streamline sales operations, enhancing productivity and operational efficiency.

• Technology Management: Oversee the selection, implementation, and management of sales technologies and tools, including CRM systems, to support sales activities. This also includes developing new tools and capabilities, like AI agents and platforms, to maximize efficiency and ROI of sales and marketing teams.

• Data Analysis: Leverage data analytics to drive strategic decision-making, measure sales performance, and identify areas for continuous improvement.

• Team Leadership: Lead and manage the sales operations team, ensuring alignment with the company's strategic objectives and optimizing team performance.

Main responsibilities

• Sales Forecasting and Reporting: Develop and maintain accurate sales forecasts and performance reports to provide actionable insights for strategic decisions.

• Sales Process Management: Design, document, and enforce standardized sales processes to ensure consistency, efficiency, and scalability across the sales organization.

• Performance Metrics: Establish, monitor, and analyze key performance indicators (KPIs) to track the success of sales initiatives and individual performance.

• Budgeting and Resource Allocation: Manage the sales operations budget, ensuring optimal allocation of resources to support sales strategies and activities.

• Training and Development: Develop and implement comprehensive training programs to enhance the skills and capabilities of the sales team, fostering continuous professional growth.

• Sales Enablement: Provide the sales team with the necessary tools, resources, and support to achieve their targets and maximize productivity.

• Cross-Functional Collaboration: Work closely with other departments, such as marketing, finance, and customer service, to ensure alignment and support for sales objectives.

• Market Analysis: Conduct market research and competitive analysis to inform sales strategies and identify new business opportunities

• Perform analytics paired with finance to uncover trends, challenges, and opportunities.

Decision making extent

• Decision-making in this role spans strategic, operational, and collaborative aspects.
• Strategic decision-making involves developing and implementing sales strategies that align with ENG's overall business goals, selecting and managing sales technologies, and allocating resources effectively.
• Operational decisions include implementing process improvements based on data analysis, managing team structures to optimize performance, and establishing KPIs to track success. Collaborative decision-making involves working with other departments to support cross-functional initiatives and making informed decisions on market strategies based on research and competitive analysis, ensuring all actions align with the broader business objectives.

Company Culture and Values

Candor: We value honesty, openness, and sincerity in all interactions.

Accountability: We take ownership and are committed to delivering high-quality work on time.

Win-Win Mentality: We strive for mutual success in all business relationships.

Why join us? Explore our amazing benefits!

Highly Competitive Compensation Package: Includes both fixed and variable payments, all processed in our local currency, USD.

Work from Anywhere: Flexibility to work remotely or from a coworking space.

No-Policy for PTO: Recharge with flexible paid time off when you need it.

Wellness & Culture: Freedom and responsibility culture, fun challenges and team celebrations.

Continuous Learning: Programs to develop your technical and soft skills.

Work Equipment to Keep You Productive: We provide everything you need to create the perfect workspace.

Tech & Office Allowances: Upgrade your workspace with our home office allowances.

Monthly Internet Allowance: Stay connected with a monthly allowance for internet and expenses.

Location: All positions at ENG are fully remote.

Contact Information: apply through the link or DM recruiters! Before you apply, make sure your CV is in English, otherwise your application can’t be considered.

Join us and grow in a flexible, innovative environment!