Client Account Coordinator
Inizio Engage has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses.
The client account coordinator is to provide high-level operational support to all program employees.To assistthe operations team with any client or Inizio Engage related needs and requirements.
This is your opportunity to join Inizio Engage and represent a top biotechnology company!
Why You’llLove Working Here
We believe great people deserve great support-at work and beyond. That’swhy we offer a rewards experience designed to help you thrive personally, professionally, and financially:
Competitive pay that recognizes your experience, expertise, and impact
Comprehensive benefits including medical, dental, and vision coverage; accruedpaid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
Company-paid holidays so you can rest, recharge, and focus on what matters most
Recognition programs, contests, and awards that celebrate your contributions
Continuous growth opportunities through learning, leadership development, and career advancement support
A collaborative culture where your ideas are valued and your work makes a difference
We’realso proud to be recognized for creating an exceptional employee experience:
Best Place to Work in BioPharma - 2022, 2023, 2025
Certified Great Place to Work® - 2021, 2023, 2025, 2026
Learn more: https://www.greatplacetowork.com/certified-company/7003732
What will you be doing?
To create and maintainall project related databases and rosters which includes maintainingteam checklists
To assistin the creation and maintenance of all project-specific activity reports (weekly, monthly, and annually) as directed by the line manager
Liaise with the Program Training Manager to assistwith the planning and scheduling of new hires’ onboarding
Assistin the operations-based onboarding process for new hires - to include, but not limited to IT equipment, updating of rosters and liaising with other functions to ensure everything is prepared for the induction of the new hire
Attendance at live client meetings, operational meetings, conferences, and other various commitments as appropriate
Support the programs compliance function with administrative support
Completes all required administrative tasks in a timely mannerwithin the deadlines requiredfor the program, and Inizio Engage. Some of these could include daily computer updates, weekly summary of activity reports, emails, and time reporting
Adhere to all and complete all company and client policies, procedures and training requirements as required
Must protect patient privacy and confidentiality by following the guidelines set forth inthe Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)
Must be able to function autonomously to complete essential tasks with minimal direct supervision or oversight and use critical thinking skills to resolve issues
Return and maintainall company equipment and materials according to company instructions
What do you need for this position?
Minimum of a bachelor’s degree or equivalent work-related experience
3+ years’ experience in an administrative role with some client interaction/responsibility
Highly motivated individual with excellent interpersonal, communication, and leadership capabilities
Ability to multitask while maintaininghigh attention to detail and accuracy
Strong planning and organizational skills coupled with a real focus on client and customer delivery.
Process excellence and ability to problem solve and be proactive
Strong working knowledge of Microsoft Office and Database systems
Up to 25% travel, when required
The base pay range for this position is $36K - $66K per year. The final compensation offered to a successful candidate will be determinedby factors such as experience, skills, internal equity, and business needs.
About Inizio Engage
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertiseand diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
To learn more about Inizio Engage, visit us at: https://inizio.com/
Equal Opportunity & Inclusion
Inizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Inizio Engage is committed to providing reasonable accommodations in accordance withapplicable law.
Inizio Engage complies withapplicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permittedby applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.
Candidate Use of Artificial Intelligence in Interviews
As part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submitrequests for reasonable accommodation in accordance withapplicable law to the Inizio Engage Talent Acquisition team.