{"id":1905330,"url":"https://alion.io/job/engage-technical-solutions-commercial-operations-manager","title":"Commercial Operations Manager","company":{"id":693000,"name":"Engage Technical Solutions","domain":"engage-ltd.co.uk","url":"https://alion.io/company/engage-ltd","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chippenham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":100000,"period":"year","method":"role_country_seniority_unknown","sample_n":646},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-10-05T08:48:35Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-14T05:53:20Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"CLOSING DATE FOR APPLICATIONS: 16th October 2026\nPlease note: This role is hybrid, there is a requirements for the successful applicant to attend Head Office (Chippenham) one day per week with additional requirement to travel to client sites based across the South West of England on a regular basis.\nCommercial Operations Manager\nJob Description\nThe Commercial Operations Manager is responsible for ensuring the business operates efficiently, profitably and in line with commercial objectives. The role acts as the bridge between the business winning team, project delivery, finance and senior leadership, providing the controls, reporting and insight needed to support sustainable growth.\nThe postholder will oversee commercial performance, resource planning, project profitability, operational governance and management information, ensuring that opportunities are converted into successful and profitable delivery.\nPrimary Responsibilities\n1) Commercial Performance Management:\na. Monitor and report on sales pipeline performance, revenue forecasts and conversion rates.\nb. Support bid, proposal and pricing activities.\nc. Track contract value, revenue performance and commercial metrics.\nd. Identify commercial risks and opportunities and recommend appropriate actions.\ne. Support leadership in achieving business growth objectives.\n2) Project Governance & Resource & Capacity Management:\na. Ensure robust commercial controls are maintained throughout project lifecycles.\nb. Monitor project budgets, margins and profitability.\nc. Track Statements of Work (SOWs), change requests and contract variations.\nd. Ensure projects comply with contractual and governance requirements.\ne. Escalate commercial risks where necessary.\n3) Financial & Operational Reporting:\na. Produce monthly performance reports.\nb. Maintain operational dashboards covering: Revenue, Margin, Utilisation, Pipeline, Forecasting, Project health, Analyse trends and provide recommendations to improve business performance, Support budgeting and annual planning activities.\n4) Contract & Commercial Administration:\na. Maintain contract and SOW registers.\nb. Track contract renewals and key obligations.\nc. Support commercial negotiations and contract preparation (including T&C’s and NDA’s).\nd. Ensure commercial records remain accurate and up to date.\nWork alongside legal, finance and delivery teams to manage contractual commitments.\nProcess Improvement:\na. Develop and improve commercial and operational processes.\nb. Identify opportunities for automation and efficiency improvements.\nc. Support continuous improvement initiatives across the business.\nd. Enhance reporting accuracy and business intelligence capabilities.\nEnsure systems and processes remain scalable as the business grows.\nStakeholder Management:\na. Build strong relationships with the business winning, delivery, finance and leadership teams.\nb. Act as a trusted advisor on commercial and operational matters.\nc. Support decision making through accurate and timely management information.\nFacilitate effective communication between operational and commercial functions.\nQualifications & Training:\nEssential: Degree-level education or equivalent experience.\nDesirable: Prince2, MSP, APM or similar qualification.\nEssential Experience:\nExperience in a Commercial Operations, Business Operations, PMO or Programme Support role.\nStrong commercial awareness and financial understanding.\nKnowledge of contract management and commercial governance.\nExperience managing reporting, forecasting and performance metrics.\nStrong analytical and problem-solving skills.\nExcellent stakeholder management and communication skills.\nAdvanced Microsoft Excel skills.\nExperience with CRM, project management and reporting systems.\nAbility to manage multiple priorities in a fast-paced environment.\nDesirable:\n· Consultancy or professional services experience.\n· Defence experience.\n· PMO or project management experience.\n· Experience with Power BI.\nExperience with resource management tools.\nQualities and Attitude:\n· Highly organised and detail-oriented.\n· Commercially minded with strong business acumen.\n· Proactive and solution-focused.\n· Able to challenge constructively and influence stakeholders.\n· Strong attention to accuracy and quality.\n· Comfortable working with senior leaders and clients.\n· Continuous improvement mindset.","description_format":"text","description_chars":4360,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Management Consulting","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-10-05T12:43:36Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.799,"p_room":1,"age_days":8,"expected_fill_days":29,"reasons":["conf:0","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/engage-technical-solutions-commercial-operations-manager","json_url":"https://alion.io/job/engage-technical-solutions-commercial-operations-manager.json","meta":{"generated_at":"2026-10-14T10:49:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12770,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":693000},"rest":"https://alion.io/mcp/rest/get_company?id=693000"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fengage-technical-solutions-commercial-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fengage-technical-solutions-commercial-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fengage-technical-solutions-commercial-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/engage-technical-solutions-commercial-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fengage-technical-solutions-commercial-operations-manager"}]}