HR Operations Specialist - Time Services

Tasks and responsibilities

In this role, you support employees, managers and the People Services & Solutions community with Time Services processes. You contribute to day-to-day operations and help maintain business continuity while a project is running. The scope covers Austria, Belgium and Germany.

You coordinate with in-country teams and global service centers to implement and execute end-to-end Time Services policies, programmes and regulatory requirements in daily operations. You also support the rollout of a new Time & Attendance system.

Major Accountabilities

Service Delivery & Operational Excellence

• Manage daily Time Services operations, including compiling and entering time & attendance data.
• Reconcile errors to keep time & attendance records accurate and complete.
• Maintain HR data correctly and ensure records remain complete and up to date.
• Work in line with applicable legislation, data privacy and data protection guidelines across the relevant countries.
• Perform country-specific data consistency checks.
• Follow the payroll calendar and prepare the required payroll inputs.
• Support NFCM and HR controls.
• Handle time & attendance questions and issues within the agreed time frames.
• Escalate unresolved requests to the appropriate point of contact, such as IT or the Time Services Unit Lead.

Core T&A Technology Activities & BAU Tasks

• Identify exceptions and deviations.
• Prepare regular and ad hoc reports for payroll and other departments on request.
• Collect system enhancement needs and change requests, and coordinate follow-up with IT and/or the global support team.
• Support the project team in defining requirements, designing the setup and validating the system configuration in line with local legislation and regulations.
• Help ensure that Time Services delivery metrics and KPIs are achieved.
• Contribute to projects within the scope of People Services & Solutions.
• Perform other tasks assigned by the line manager.

Your profile

• You have solid experience in HR operations, with a focus on Time Services or time & attendance processes.
• You are comfortable working with HR data, payroll inputs and compliance-related processes.
• You can coordinate with local teams, shared service centres and IT stakeholders.
• You work accurately and handle sensitive employee data with care.
• You are able to support system-related activities linked to Time & Attendance.

Offer

You will be part of a growing Belgian SME where initiative and personal development are encouraged. We will provide you with an enjoyable work environment with fun colleagues. We will work out a career plan with you, with attention and a budget for extra education/certification. You can count on an attractive salary, supplemented with extra-legal benefits, including a company car.

(Freelance is also possible)