{"id":2209504,"url":"https://alion.io/job/engine-by-starling-senior-technical-account-manager-engine-by-starling","title":"Senior Technical Account Manager - Engine by Starling","company":{"id":1994155,"name":"Engine by Starling","domain":"enginebystarling.com","url":"https://alion.io/company/enginebystarling","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":89000,"max_usd":204000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1760},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T00:26:26Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-23T20:06:08Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Join Engine by Starling, the software-as-a-service (SaaS) business of Starling Bank, the UK's first and leading digital bank. As a Senior Technical Account Manager, you will play a key role in the success and expansion of Engine's presence in the Australia and New Zealand (ANZ) market. You will serve as the primary technical executive advisor for strategic clients, driving their success and maximizing the value of our platform. This is a high-impact, executive-facing role that requires strong technical aptitude, exceptional communication skills, and experience in the ANZ market.\nMissions\nDrive the technical success strategy for assigned strategic ANZ clients, focusing on achieving client satisfaction, maximum platform adoption, and driving quantifiable business outcomes.\nPartner with the Client Solutions team to own defect management for clients, triaging and prioritising defects and driving them to resolution with Technology and Product teams.\nEnsure successful implementation of global product changes and API updates within the client’s environment, capturing and managing general client feedback on the platform.","description_format":"text","description_chars":1130,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Financial Software & Embedded Finance","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-10-10T01:37:17Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.862,"p_room":0.9,"age_days":13,"expected_fill_days":33,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/engine-by-starling-senior-technical-account-manager-engine-by-starling","json_url":"https://alion.io/job/engine-by-starling-senior-technical-account-manager-engine-by-starling.json","meta":{"generated_at":"2026-10-23T23:19:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6635,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1994155},"rest":"https://alion.io/mcp/rest/get_company?id=1994155"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fengine-by-starling-senior-technical-account-manager-engine-by-starling"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fengine-by-starling-senior-technical-account-manager-engine-by-starling"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fengine-by-starling-senior-technical-account-manager-engine-by-starling"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/engine-by-starling-senior-technical-account-manager-engine-by-starling\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fengine-by-starling-senior-technical-account-manager-engine-by-starling"}]}