{"id":2418328,"url":"https://alion.io/job/engineeringexcellence-commercial-sales-consultant-ll","title":"Commercial Sales Consultant ll","company":{"id":4417273,"name":"Engineering Excellence","domain":"engineeringexcellence.com","url":"https://alion.io/company/engineeringexcellence","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cleveland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":107000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4123},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-05T08:06:25Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Welcome!\n\nThe Commercial Sales Consultant II requires expanded knowledge and broader organizational capabilities in Outside Sales job skills. Works across teams to find creative solutions to moderately complex challenges. May provide informal guidance to new colleagues.\nKey Responsibilities:\nGenerates commercial replacement, retrofit, and service-contract sales through various customer prospecting techniques such as cold calling, customer referrals, personal networking, and customer contact. \nDemonstrates professionalism, diplomacy, and tact to uphold company’s community reputation. Represents the company professionally, honestly, and ethically in all business matters and concerns \nConsults with commercial customer on HVAC and indoor-air quality needs, delivers sales presentation utilizing company-established sales process, and closes sale to provide the customer with the best solution for the customer’s budget. Suggest additional and/or alternative products or service to meet customer needs. \nUtilizes relevant systems and information, prepares the proposal for the commercial customer. Explains technical information to the customer in an easy-to-understand language. \nUtilizes Engineering Excellence marketing data & tools to maximize sales effectiveness. \nPrepares and/or completes all required documentation and obtains customer’s signature. \nActively manages and maintains relationships with strategic commercial customers and supports the ongoing relationships with these customers. \nWorks with internal staff to ensure that work is scheduled and completed according to company standards and the customer’s satisfaction. \nUpdates company systems following defined processes and procedures in order to process paperwork and information for new accounts and maintain records of results from all sales visits. \nMeets or exceeds set Key Performance Indicators including: \nRevenue Growth \nClose Rate \nLead Generation \nService Agreement sales \nEffectively communicates with customer to resolve concerns, issues, or complaints in order to assure total customer satisfaction. \nComply with all Engineering Excellence safety policies, procedures, and practices. \nPerforms similar/other duties as assigned. \nHealth & Safety Roles & Responsibilities:\nReports any unsafe acts, conditions and hazards to direct supervisor/manager immediately. \nReports any contravention of legislation or company policy, procedure or program to direct supervisor/manager immediately. \nCorrects substandard acts or conditions within area of control. \nUses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s) \nNever removes or renders ineffective any safety guards, devices, or clothing prescribed to be in place or worn. \nComplies with the general rules as prescribed by company program(s) procedure(s) \nOperates devices or equipment as prescribed by company program(s) or procedure(s) \nParticipates in any safety initiatives, teams, or committees. \nReports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately. \nProvides input on developing safety initiatives and plans to eliminate exposures that could cause accidents. \nDoes not perform act that may endanger the safety or well being of others \nDoes not engage in any pranks, contests, or rough boisterous behavior. \nWorks in compliance with applicable legislative requirement \nDesired Skills & Qualifications\nBachelor’s degree; 2+ years experience\nProven sales experience with emphasis on business-to business selling, “cold-calling” and generating sales from personal networking and lead generation. \nKnowledge of commercial service sales concepts, practices, and procedures. \nExcellent communication skills and strong relationship-management and coaching skills. \nAbility to build long-term relationships with customers. \nAbility to work cooperatively with technical, administrative, and support staff. \nSolid skills working with Microsoft Office, contact management software, and databases \nGood organizational skills and ability to manage multiple priorities simultaneously \nKnowledge of the commercial HVAC industry preferred \nSelf-starter with a desire to learn and to grow the business. \nDemonstrated commitment to the delivery of customer-focused service. \nMust be able to work independently and exercise judgment and discretion within authorized limits. \nExcellent written, verbal communication and organizational skills. \nBasic knowledge of the fundamentals of the operational functionality of commercial heating, air conditioning, and ventilation equipment as well as related accessories. \nKnowledge of basic mathematics (addition, subtraction, multiplication, and division) \nUnderstanding of basic business accounting to understand job costing, profit margin, and cost of sales. \nAbility to stand, to walk, and to climb stairs and ladders to access HVAC equipment which is often on a rooftop of the commercial building. Ability to read product data and to take measurements. \nValid driver’s license with acceptable driving record. \nBachelor's degree or experience \nWhat Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:\nCompetitive Pay with incentive opportunities \nPaid Time Off and Company Holiday Pay \nMedical, Dental, and Vision Insurance programs \n401(k) Retirement Savings Plan with company matching contributions \nLife Insurance and disability insurance options \nSupplemental benefit programs \nWorld Class Training opportunities through our Experts University \nCareer Development opportunities \n\n• Minimum Experience: 2+ yearsMinimum Education: Bachelor's Degree\nEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.\n\n\nThe job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Engineering Excellence.\nEngineering Excellence is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. 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