{"id":850488,"url":"https://alion.io/job/enginy-account-manager-smb","title":"Account Manager - SMB","company":{"id":673618,"name":"Enginy","domain":"enginy.com","url":"https://alion.io/company/enginy","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":69000,"period":"year","method":"role_seniority_country_cell","sample_n":22},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Edge AI","optional":false}],"status":"live","first_seen_at":"2026-07-01T11:02:45Z","employer_posted_date":"2026-07-01","last_verified_at":"2026-10-12T06:00:31Z","board_verified":true,"closed_at":null,"days_open":103,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":103},"description":"About Enginy\nEnginy is a Barcelona-based startup on a mission to revolutionize how B2B sales and prospecting teams operate. Our cutting-edge AI-driven lead generation technology empowers sales teams to focus on what truly matters: selling. By automating manual prospecting, we help optimize workflows, ensuring a predictable and scalable sales pipeline-no wasted time, just results.\nAfter successfully raising €5 million in a landmark seed funding round, we are looking to grow our teams and scale in key markets.\nEnginy AI is a Barcelona-based startup transforming how B2B sales teams generate pipelines. Our AI-driven technology automates manual prospecting so sales teams can focus on what matters most: closing deals.\nAfter raising €5M in seed funding, we’re scaling our teams and expanding into key markets.\nAbout the Role\nWe're hiring an Account Manager to own the retention and expansion of a large portfolio of customers. You'll design and run programs that serve hundreds of accounts efficiently, step in for high-stakes moments, and use AI tooling to automate repetitive tasks to free up time for high value customer facing interactions.\nYou'll work closely with Customer Success, Product, Marketing, and Sales: feeding churn patterns and activation gaps back into team playbooks, translating customer signals into actionable product input, co-developing campaigns with Marketing that are timed to where customers actually are and closing the loop with Sales to refine our GTM strategy.\nThis is an early team. You won't inherit a playbook, you'll write one, and the teams above will be part of how you do it.\nWhat You'll Own\nScaled Customer Engagement\nManage a large portfolio of B2B SaaS accounts through digital-first, programmatic touch points that drive activation, adoption, and expansion.\nDesign and execute one-to-many programs - email campaigns, webinars, office hours, automated sequences - that reach customers at scale without losing quality.\nIdentify when strategic, human intervention is needed (activation, risk, renewal, expansion) and step in decisively.\nCommercial Growth\nOwn renewals and lead upsell and cross-sell conversations across your book.\nRun QBRs with key accounts to uncover growth potential and reinforce value.\nCollaborate with Sales on handoffs, co-develop account plans, and ensure seamless transitions from new to renewing.\nPlaybook & Process Building\nBuild activation sequences, expansion playbooks, and engagement templates that work across a diverse customer base.\nAutomate repetitive touch points so your time is spent where it actually moves the needle.\nShare what's working across the CS team - improving everyone's efficiency, not just your own.\nOperational Excellence\nKeep CRM data and renewal timelines accurate and actionable.\nChannel customer insights back to Product: aggregate signals from your programs, not just individual calls.\nWork cross-functionally with internal teams to unblock customers and close gaps.\nWhat We're Looking For\nMust-haves\n2-4 years in Customer Success or Account Management in B2B SaaS.\nExperience working within or alongside a scaled CS motion - large-volume portfolios, digital programs, or automated campaigns (you don't need to have built the system, but you need to have operated inside one).\nCommercial track record: you've owned renewals and had real upsell and expansion conversations, not just flagged opportunities.\nProactive, ownership-driven mindset: you spot problems before customers raise tickets and act without waiting to be asked.\nProficiency in Spanish and English.\nNice-to-haves\nYou've built playbooks, onboarding sequences, or CS processes from scratch\nExperience with outreach campaigns or marketing automation tools\nComfortable engaging technical buyers in a commercial context\nYou've used AI tools to work faster - and you're curious about doing more of it\nWhat we offer\nCompetitive salary tailored to your experience.\nEnticing performance bonuses that you won’t see anywhere else.\nFlexible remuneration through Cobee.\nPension Plan through Arca\nShort Fridays all year round and extra days of vacation for your birthday and Geneversary.\nYearly Work From Home allowance (24 days for Customer Facing functions / 48 days for Product & Engineering and Admin)\nFull Work From Anywhere weeks during August & End of the year.\nA discount on a premium gym (with spa access) just a step away.\nFree fresh fruit to help you care for your health.\nContinuous learning, including but not limited to mentoring, coaching, workshops, and opportunities to attend SaaS conferences.\nCareer growth opportunities, as we won’t let your dedication and results go unnoticed.\nTeam gatherings and celebrations, because we love to build connections and celebrate achievements together.\nA collaborative culture because we foster hard work, teamwork, transparency, and respect, encouraging open communication and a positive environment where your voice matters.\nIf you’re not sure you meet 100% of the requirements - we still want to hear from you.\nResearch shows that candidates from underrepresented groups often self-select out even when they’re a strong match. If this role excites you and you believe you can make an impact at Enginy AI, we encourage you to apply.\nReady to help build the infrastructure behind the future of B2B sales? Let’s build something great together.\nReady to shape the future of B2B sales with us? Let’s build something great together!","description_format":"text","description_chars":5436,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Growth opportunities"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-13T03:26:50Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.628,"p_room":0.44,"age_days":102,"expected_fill_days":83,"reasons":["conf:0","velocity","win:tail","crowd:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/enginy-account-manager-smb","json_url":"https://alion.io/job/enginy-account-manager-smb.json","meta":{"generated_at":"2026-10-12T11:25:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17707,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673618},"rest":"https://alion.io/mcp/rest/get_company?id=673618"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fenginy-account-manager-smb"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fenginy-account-manager-smb"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fenginy-account-manager-smb"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/enginy-account-manager-smb\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fenginy-account-manager-smb"}]}