{"id":2510959,"url":"https://alion.io/job/enovis-customer-services-representative","title":"Customer Services Representative","company":{"id":5048,"name":"Enovis","domain":"enovis.com","url":"https://alion.io/company/enovis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":19,"ghost_share":0,"stale_share":0.737,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tijuana, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"closed","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-22T00:08:03Z","board_verified":false,"closed_at":"2026-10-22T00:08:03Z","days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"Who We Are\nABOUT ENOVIS™\nEnovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.\nWhat You'll Do\nEncargado de la comunicación con pacientes para la toma de pago, dar seguimiento con los Representantes de Ventas de reporte de llamadas para confirmar los retornos y cancelaciones de producto.\nFUNCIONES ESENCIALES. RESPONSABILIDADES ESPECIFICAS:\nCumplir con la toma de llamadas entrantes de pacientes para la toma de pagos o asistencia a pacientes o representantes de seguros sobre las cuentas de los mismos pacientes.\nDar seguimiento al reporte de llamadas de pacientes que regresan producto y verificar con los Representantes de ventas para tomar la acción adecuada dependiendo del resultado del seguimiento.\nAsistencia en el chat en línea para tomar pagos de pacientes o asistencia en español.\nManejo de la Información Medica Protegida (PHI) del paciente de la forma mas confidencial conforme a los lineamientos de HIPAA.\nSe adhiere a todas las pautas internas de cumplimiento corporativo, las regulaciones de atención médica de la OIG y del gobierno y otras políticas de pago.\nREQUISITOS: EXPERIENCIA, EDUCACION, HABILIDADES, CONOCIMIENTOS.\nHigh school\nAdvanced English\nExperiencia de 1-2 años en atención al cliente.\nExperiencia con seguros médicos, preferible.\nAtención al detalle para la búsqueda de información.\nSentido de urgencia.\nHabilidades computacionales en el uso de paquetería Office.\nEQUAL EMPLOYMENT OPPORTUNITY\nEnovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.","description_format":"text","description_chars":2378,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Orthopedic & Spine Implants","Mobility & Assistive Devices"],"lifecycle":[{"event":"open","at":"2026-10-14T08:53:17Z"},{"event":"close","at":"2026-10-22T00:08:03Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/enovis-customer-services-representative","json_url":"https://alion.io/job/enovis-customer-services-representative.json","meta":{"generated_at":"2026-10-23T16:46:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25427,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5048},"rest":"https://alion.io/mcp/rest/get_company?id=5048"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fenovis-customer-services-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fenovis-customer-services-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fenovis-customer-services-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/enovis-customer-services-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fenovis-customer-services-representative"}]}