# Senior Technical Services Engineer

Hi! I'm Montana, the Technical Services Manager at EnsoData. The VP of Customer Success, Kelsey, and I are looking for a new team member who is passionate about making healthcare better and being a great teammate! EnsoData is seeking a Senior Technical Services Engineer (Healthcare and/or Software as a Medical Device - SaMD) to contribute to our customer-facing technical services team, ensuring the successful implementation, deployment, and support of our software solutions in the healthcare industry. This position offers a flexible work environment, competitive salary of $100,000 - $105,000, stock options, plus benefits such as paid time off, healthcare insurance, and more. About the Role As the Senior Technical Services Engineer, you will be part of a technical support team while working closely with our Customer Success and Engineering teams. You will play a vital role in shaping the customer experience and ensuring that our SaMD offerings are effectively integrated into healthcare environments. Your work will help drive efficiency, effectiveness, and overall customer satisfaction. Key Responsibilities: Manage and prioritize multiple incoming customer issues, balancing urgency a

- **Id**: 3884268
- **Url**: <https://alion.io/job/ensodata-senior-technical-services-engineer>
- **Role**: Industrial Engineering
- **Role family**: Industrial Engineering
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: explicit
- **Locations**: Madison, United States
- **Countries**: US
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Visa sponsorship**: yes
- **Relocation package**: no
- **Has equity**: yes
- **Status**: live
- **First seen at**: 2026-11-06T19:10:28Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-08T04:51:02Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 9098
- **Description truncated**: no
- **Benefits**: 401k plan, Flexible schedule, Stock options, Vision insurance
- **Relocation offered**: no
- **Industries**: Medical AI, Respiratory & Sleep Devices

## Company

- **Id**: 5919
- **Name**: EnsoData
- **Domain**: ensodata.com
- **Url**: <https://alion.io/company/ensodata>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workable

## Salary

- **Min**: 100000
- **Max**: 105000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 105000

## Technologies

- **AWS** — Optional: no
- **Azure** — Optional: no
- **GCP** — Optional: no
- **HIPAA** — Optional: no
- **Machine Learning** — Optional: no
- **PostgreSQL** — Optional: no
- **Python** — Optional: no
- **React Native** — Optional: no
- **Rest API** — Optional: no
- **JavaScript** — Optional: yes
- **React.js** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 1

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-06T19:10:28Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 54
- **Reasons**: conf:0, win:early
- **Computed at**: 2026-11-08T05:47:12Z

## Pay

- **Stated usd annual**: 105000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.