{"id":2219309,"url":"https://alion.io/job/ensono-data-center-operations-analyst-mainframe-operations","title":"Data Center Operations Analyst - Mainframe Operations","company":{"id":3084,"name":"Ensono","domain":"ensono.com","url":"https://alion.io/company/ensono","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":13,"ghost_share":0,"stale_share":0.615,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":22000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Db2","optional":false},{"name":"IMS","optional":false},{"name":"ITIL","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-10T09:52:51Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-13T20:28:46Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"ABOUT US\nEnsono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.\nJob Summary\nReporting to the OPS Manager, as part of the Mainframe Operations team, you will be responsible for delivering a highly client focused support service in shared/ dedicated support environment, Support Level to exceed client expectations both in technical resolution and customer service. \nSupporting Mission Critical infrastructure for Ensono’s clients, delivering a responsive and exceptional support service you’ll resolve complex technical client incidents and problems. \nUsing your proven communication, analytical, and problem-solving skills you will help identify, communicate, and resolve issues to optimize our clients’ infrastructure. \nThis position is part of a team providing Mainframe Operations support for system and customer batch processing. System and online monitoring, batch ABEND & recovery and system restarts. Individual will be responsible for interacting with the internal and external customers directly in relation to system and batch related requests, problems, and natural processing on the Mainframe platform. \nYour day-to-day role will expose you to a diverse mix of client solutions and multiple vendor technologies. In addition to our online training portal - ‘Ensono University’, you’ll be supported by both internal and external training. Longer term objectives will concentrate on helping you develop the skills and experience necessary for you to progress on your chosen career path. \nRequired Skills: \nMinimum 3- 5 years of experience in Mainframe Operations. \nCandidates should possess strong knowledge on Mainframe Operations; Batch monitoring, Console Operations, Ad hoc job Scheduling and IPL Activities. \nExtensively worked on any of the Scheduling OPC / CA7/ ZEKE/ Control-M / ESP tool for Production / Batch Monitoring. \nStrong knowledge in Console Operations and should worked in complex Sysplex environment. \nAble to provide 2nd Level support for System and online monitoring, batch ABEND & recovery and system restarts. \nStrong knowledge on MVS, VTAM, JCL, IPL, HMC Concepts, TSO, JES2, CICS, TAPE, SDSF. \nAble to understand the JCL structure and do necessary changes per instructions from application programmer. \nSound knowledge on all ITIL process, Problem/Incident/Change. \nReady to work in 24x7 environments. \nTo operate effectively as an operations Technician: \nCheck each system for outstanding messages and or batch abends on a regular basis. \nScan batch output to find actual cause of failure. \nPush critical batch in order to meet SLA’s \nAble to understand and perform customers documented procedures. \nAble Identify task or issues that can be improved and send ticket to correct team. \nAble to determine quickly the severity of a problem and make appropriate escalations. \nRun Client Batch Schedules \nTriage for job errors and user situations \nMonitor Batch / Monitor Systems / Monitor alerts \nStart and Stop Subsystems (JES, IMS, DB2) \nCreate and/or manage Incident & Request tickets \nProvide client reporting (Batch) \nAd hoc job Scheduling \nPrinting Support / Schedule restores / Project work \nBreak-fix support / Application Startup/Shutdown \nSoft Skills \nExcellent oral / written communication, interpersonal and time-management skills.\nAbility to work in a flexible, team-oriented and constantly changing environment. \nAbility to communicate effectively and consistently with all levels of the organization, and to work independently without direct supervision. \nAbility to support and help the senior team members in correction of production incidents. \n• Good technical writing and documentation skills and willingness to adequately document all work performed. \n\nShift Timing- 24*7 Rotational Shift\nWe are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request","description_format":"text","description_chars":4671,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Managed IT Services (MSP)","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-10T11:59:18Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":2,"expected_fill_days":37,"reasons":["conf:0","stale_co","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ensono-data-center-operations-analyst-mainframe-operations","json_url":"https://alion.io/job/ensono-data-center-operations-analyst-mainframe-operations.json","meta":{"generated_at":"2026-10-13T22:24:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34227,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3084},"rest":"https://alion.io/mcp/rest/get_company?id=3084"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fensono-data-center-operations-analyst-mainframe-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fensono-data-center-operations-analyst-mainframe-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fensono-data-center-operations-analyst-mainframe-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ensono-data-center-operations-analyst-mainframe-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fensono-data-center-operations-analyst-mainframe-operations"}]}