{"id":1122678,"url":"https://alion.io/job/ensono-senior-automation-observability-engineer","title":"Senior Automation & Observability Engineer","company":{"id":3084,"name":"Ensono","domain":"ensono.com","url":"https://alion.io/company/ensono","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":10,"ghost_share":0,"stale_share":0.6,"repost_share":0.1,"time_to_fill_p50_days":41,"computed_at":"2026-10-20T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":113000,"max":147000,"currency":"USD","period":"year","gross":null,"usd_annual":147000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Incident Management","optional":false},{"name":"Ansible","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Bash","optional":true},{"name":"CI/CD","optional":true},{"name":"Configuration Management","optional":true},{"name":"DNS","optional":true},{"name":"Docker","optional":true},{"name":"GCP","optional":true},{"name":"GitHub Actions","optional":true},{"name":"GitLab CI","optional":true},{"name":"Grafana","optional":true},{"name":"InfluxDB","optional":true},{"name":"ITIL","optional":true},{"name":"ITSM","optional":true},{"name":"Jenkins","optional":true},{"name":"Kubernetes","optional":true},{"name":"Linux","optional":true},{"name":"OpenTelemetry","optional":true},{"name":"Platform Engineering","optional":true},{"name":"PowerShell","optional":true},{"name":"Prometheus","optional":true},{"name":"Puppet","optional":true},{"name":"Python","optional":true},{"name":"Rest API","optional":true},{"name":"ServiceNow","optional":true},{"name":"SLI/SLO/SLA","optional":true},{"name":"Telegraf","optional":true},{"name":"Time Series Forecasting","optional":true},{"name":"VMWare","optional":true},{"name":"Windows","optional":true},{"name":"Windows Server","optional":true}],"status":"live","first_seen_at":"2026-09-17T14:46:23Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-20T08:05:39Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.\nWe can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:\nHonesty, Reliability, Curiosity, Collaboration, and Passion.\nAbout the role and what you'll be doing: \nWe are seeking an experienced IoT / Observability Engineer responsible for monitoring, managing, automating, and optimizing enterprise infrastructure, applications, IoT platforms, and enterprise telemetry ecosystems. The ideal candidate will possess strong expertise in observability platforms, monitoring technologies, automation frameworks, and operational support processes to ensure high availability, reliability, and performance of business-critical systems.\nThe engineer will support enterprise monitoring operations, FOAK services, ELT platforms, incident management, and automation initiatives while collaborating with Infrastructure, Cloud, Network, Application, and Service Delivery teams.\nWe want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. \nKey Responsibilities\nMonitoring & Observability\nDesign, implement, and maintain enterprise monitoring and observability solutions.\nDevelop and maintain dashboards, alerts, and visualizations using Grafana.\nMonitor infrastructure, applications, middleware, and IoT services using IBM Instana, Grafana, SolarWinds, and related observability tools.\nConfigure and manage data collection using Telegraf, Prometheus, and monitoring agents.\nAnalyze metrics, logs, traces, events, and telemetry data to identify performance bottlenecks and service degradation.\nSupport SLO, SLA, and operational health monitoring initiatives.\nPerform Root Cause Analysis (RCA) and troubleshooting for infrastructure and application issues.\nFoak & Enterprise Logging/Telemetry\nSupport onboarding, monitoring, and operational management of FOAK (First Office Application Kit) services and enterprise applications.\nConfigure, validate, and troubleshoot Enterprise Logging & Telemetry (ELT) integrations across infrastructure, middleware, applications, and cloud platforms.\nMonitor telemetry pipelines, log ingestion, event correlation, and data quality to ensure complete observability coverage.\nCollaborate with engineering teams to improve telemetry standards, monitoring effectiveness, and proactive incident detection through ELT and observability frameworks.\nSupport FOAK application integrations with Grafana, Instana, Prometheus, and enterprise monitoring platforms.\nInfrastructure & Platform Monitoring\nMonitor and support:\nLinux Servers\nWindows Servers\nVMware Infrastructure\nCitrix VDI Platforms\nDNS Services\nProxy Services\nMiddleware Platforms\nIntegration Services\nEnterprise Applications\nIoT Platforms\nAdditional Responsibilities:\nInvestigate performance issues, recurring alerts, and infrastructure anomalies.\nValidate monitoring platform health and monitoring coverage.\nMonitor capacity, availability, CPU, memory, storage, and service health metrics.\nSupport platform upgrades, maintenance, and operational readiness reviews.\nDatabase & Data Management\nConfigure and maintain InfluxDB time-series databases.\nManage data retention policies, performance tuning, and capacity planning.\nDevelop operational dashboards and reports for infrastructure and application performance insights.\nSupport telemetry data ingestion, storage optimization, and historical trend analysis.\nEvent & Incident Management\nMonitor operational alerts, events, notifications, and incidents from enterprise monitoring platforms.\nAcknowledge, investigate, troubleshoot, and resolve assigned incidents.\nCoordinate with Infrastructure, Network, Cloud, Security, Application, and Service Delivery teams during incident resolution.\nParticipate in major incident bridges, DR exercises, and 24x7 operations support activities.\nFollow escalation procedures, SOPs, operational runbooks, and ITIL processes.\nSupport Problem Management activities and contribute to RCA documentation.\nInstana & APM Operations\nAdminister and support IBM Instana monitoring environments.\nMonitor application, API, middleware, and microservices performance using Instana.\nValidate Instana agent health following server patching and maintenance activities.\nSupport application onboarding and APM configuration standards.\nConfigure alerts, baselines, and performance thresholds.\nRaise and track incidents related to Instana platform availability and performance.\nAutomation & Scripting\nDevelop automation solutions using:\nPython\nPowerShell\nShell Scripting (Bash)\nVBScript\n Responsibilities:\nAutomate operational tasks, monitoring deployments, and remediation workflows.\nBuild reusable automation tools to improve operational efficiency.\nIntegrate monitoring platforms with enterprise automation frameworks.\nSupport webhook-based automation and event-driven operational workflows.\nConfiguration Management & Infrastructure Automation\nImplement Infrastructure as Code (IaC) and automation using:\nAnsible\nPuppet\nResponsibilities:\nAutomate server provisioning and configuration management.\nAutomate monitoring agent deployment and onboarding.\nMaintain automation playbooks and deployment pipelines.\nImprove operational consistency and reduce manual efforts across environments.\nKnowledge Management\nMaintain SOPs, runbooks, monitoring procedures, and escalation matrices.\nParticipate in KT sessions, service onboarding, and operational readiness reviews.\nSupport service transition, migration, and continuous improvement initiatives.\nMaintain observability standards and monitoring documentation.\nRequired Skills\nMonitoring & Observability\nGrafana\nIBM Instana\nSolarWinds\nTelegraf\nPrometheus\nInfluxDB\nOpenTelemetry\nGrafana Alloy\nAPM Monitoring\nEvent Management\nAlert Management\nObservability Concepts\nSLO/SLA Monitoring\nFOAK & Enterprise Telemetry\nFOAK (First Office Application Kit) Support\nEnterprise Logging & Telemetry (ELT)\nLog Aggregation & Correlation\nTelemetry Data Analysis\nEvent Correlation\nApplication Onboarding\nMonitoring Standards & Observability Frameworks\nInfrastructure\nVMware\nLinux Administration\nWindows Server\nCitrix VDI\nDNS Services\nProxy Services\nMiddleware Technologies\nInfrastructure Performance Monitoring\nScripting & Programming\nPython\nPowerShell\nShell Scripting (Linux)\nVBScript\nAutomation Tools\nAnsible\nPuppet\nWebhooks\nInfrastructure as Code (IaC)\nITSM & Operations\nServiceNow\nIncident Management\nProblem Management\nChange Management\nITIL Framework\nMajor Incident Management\nNice to Have\nDocker\nKubernetes\nAWS\nMicrosoft Azure\nGoogle Cloud Platform (GCP)\nJenkins\nGitHub Actions\nGitLab CI/CD\nREST APIs\nMicroservices Monitoring\nDevOps & SRE Practices\nPreferred Experience\n7 to 10+ years of experience in Monitoring, Observability, Infrastructure Operations, SRE, or Platform Engineering.\nExperience supporting large-scale enterprise environments and 24x7 operations.\nHands-on experience with Grafana, Instana, SolarWinds, Telegraf, Prometheus, and InfluxDB.\nExperience supporting VMware, Citrix, middleware, enterprise applications, and cloud monitoring platforms.\nExperience working with FOAK applications and Enterprise Logging & Telemetry (ELT) platforms.\nStrong troubleshooting, RCA, incident management, and operational support skills.\nExperience with automation frameworks and Infrastructure as Code (Ansible preferred).\nExperience integrating observability platforms with enterprise automation solutions.\nKey Competencies\nObservability & Monitoring\nInfrastructure Automation\nEnterprise Telemetry Management\nFOAK Application Support\nRoot Cause Analysis\nProblem Solving\nPerformance Optimization\nService Reliability Engineering (SRE)\nCross-Functional Collaboration\nOperational Excellence\nContinuous Improvement\nWhy Ensono?\nEnsono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. \nWe are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.\nSome of our benefits include:\nUnlimited Paid Days Off\nThree health plan options\n401k with company match\nEligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts\nFamily Forming Benefit including fertility coverage and adoption/surrogacy reimbursement\nPaid childbearing and paternal leave\nEducation Reimbursement, Student Loan Assistance or 529 College Funding\nSabbatical leave\nWellness program\nFlexible work schedule\nAs of the date of this posting, a good faith estimate of the current pay scale for this role is $113,000 to $147,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, includean annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.\nEnsono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. 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