{"id":2699423,"url":"https://alion.io/job/ensono-senior-systems-engineer-mft","title":"Senior Systems Engineer - MFT","company":{"id":3084,"name":"Ensono","domain":"ensono.com","url":"https://alion.io/company/ensono","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":10,"ghost_share":0,"stale_share":0.6,"repost_share":0.1,"time_to_fill_p50_days":41,"computed_at":"2026-10-16T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":28000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":43},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-16T08:06:44Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-16T23:29:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"ABOUT US \nEnsono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com\nJob Summary\nAre you passionate about working with diverse and complex IT technologies? Do you thrive in a customer-focused, collaborative environment and want to be part of a truly global organization?\nWe're expanding our Ensono Production Control Team and looking for a File Transfer Supporter to join us.\nIn this role, you will:\nMonitor end-to-end file transfers and key milestones across a global IT landscape\nHandle incidents and escalations in line with our Incident and Problem Management processes, including thorough documentation and reporting\nPerform root cause analyses and drive appropriate Problem Management actions\nProvide day-to-day support to Managed File Transfer (MFT) service customers, acting as the primary point of contact for failed, delayed, or undelivered transfers across all supported IT platforms\nAbout the Team\nBased in Hyderabad, India, the Ensono Production Control Team delivers reliable monitoring and support for managed file transfers across all platforms within international domains. Our mission is to ensure the continuous availability of the \"File Transfer\" infrastructure service in a complex, global IT environment, maintaining seamless operations for customers around the clock.\nWork Model\n5 days a week work-from-office role based in Hyderabad\nOn-call support required to ensure 24/7 service availability\nWhat You Bring\nJob Responsibilities:\nExperience & Background\nBasic education or completed apprenticeship\nFoundational IT knowledge, including Microsoft Office\nHands-on understanding of NDM (Connect:Direct / Network Data Mover) for managed file transfers\nFamiliarity with operating systems such as Unix, Linux, Windows, and z/OS (desirable)\nWorking knowledge of SSH (Secure Shell) and security certificates for file transfer (desirable)\nExperience with ServiceNow (desirable)\nPersonal Qualities\nStrong communicator and skilled coordinator\nFluent in English, with enthusiasm for working in a global, multicultural team\nWillingness to provide on-call support on a rotational basis to maintain 24/7 coverage\nShift Timing- 1:30 PM to 10:30 PM\nWe are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. 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