{"id":2843000,"url":"https://alion.io/job/entegris-engineer-ii-field-services-3","title":"Engineer II, Field Services","company":{"id":7992,"name":"Entegris","domain":"entegris.com","url":"https://alion.io/company/entegris","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":63,"ghost_share":0,"stale_share":0.984,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hsinchu, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":16000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6390},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-20T16:15:19Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Job Title:\nEngineer II, Field ServicesJob Description:\nThe Role:\nThe core purpose is the mission of the job - why it needs to be filled and how it fits into the organization. By narrowly defining the Core Purpose, you’reable to define what’sneeded to solve the existing business challenge(s)\nWe are looking forField Service Engineerbased in Tainanto service Entegris Products orsystems.\nTheField Service Engineer Level II is responsible forproduct service and support at customer locations for Entegris Products or Systems. Work performed includes start-up/commissioning, customer training, technical support, troubleshooting/repairs, and maintenance. They are expected to work mostly independently with minimal input from management and Senior Field Service Engineers.\nIn this role you will:\nDeliverfieldservice support and assistance to troubleshoot, repair, maintainand upgrade equipmentat customer locations.\n\nProvide email and phone responses to customer requests for technical assistancein accordance withcustomer agreements and contractual obligations.\n\nDevelop and translate technical documentation for procedures and processes used by regional FSE teams and customers.\n\nPromote, manage,and execute Preventative Maintenance Agreementsat customer sites.\n\nTroubleshoot electro-mechanical systems by reading schematics, piping and instrumentation diagrams and any technical documentation necessary to perform electrical or mechanical repairs.\n\nAlways follow safe work practices, attend safety training as assigned, and comply withall Entegris, customer and local safety regulations.\n\nProvidetimelysupport to global FSE teams through email and international travel as required.\n\nMaintain proper documentation for all on-site field service, support calls and any critical equipment information gathered via phone/email.\n\nProvide parts/labor/travel requirementsto local CSR (Customer Service Representative) for customer quote generation.\n\nWork with local sales and application engineers to ensure customer satisfaction with service performance and delivery and to coordinate cross-functional meetings and technical actions as required.\n\nProvide detailed verbal and written feedback to Engineering, QualityAssurance,and other departmentsas necessary.\n\nCompletespecial projects assigned by manager.\n\nAttend and successfully complete all factory-based and local technical training and corporate training as assigned.\n\nTraits we believe make a strong candidate:\nTechnical, engineeringor scientific degree or equivalent field service experience required\n\nFamiliar with MS Office tools, SAP and PLC skillsisa plus.\n\nFluent Mandarin, capable of written and oral English,Strong communicationskills, English fluency a significant plus\n\nThe ability to work both independently and as a team is requiredwhile communicating effectively withboth internal and external customers.\n\nSemiconductor and/or gas industry experience a plus\n\nAbility to obtain a valid Passport and Visas for international travel is required\n\nYour success will be measured by:\nPeople and Teamwork\n\nAccountability, Integrity, and Trust\n\nCreativity and Innovation\n\nDedication to Excellence\n\nGrowth mindset\n\nGood problem-solving\n\nGood team player, self-motivated and proactive","description_format":"text","description_chars":3235,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced 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