{"id":2858691,"url":"https://alion.io/job/enterprise-mobility-customer-service-representative","title":"Customer Service Representative","company":{"id":1584885,"name":"Enterprise Mobility","domain":"enterprisemobility.com","url":"https://alion.io/company/enterpriseholdings","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Logan, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T15:41:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T14:09:38Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Overview\nThe Customer Service Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. You will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.\nThis pay for this position starts at $17.50/hour\nThis position is located at the Logan Branch: 896 1/2 N Main St, Logan, UT 84321\nWe offer:\nPaid time off\nEmployee rental car discounts\nRetirement savings plan including 401k with matching profit sharing\nHealth Insurance\nLife Insurance\nDental Insurance\nVision Insurance\nTraining and development\nSchedule:\nMonday, Tuesday,Thursday, Friday 7:30AM-6:00PMORMonday - Friday 7:30AM - 4:00PM\nResponsibilities\nWe are hiring now for immediate openings. Responsibilities include:\nTake incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors\nManage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned\nProvide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone\nMeet and greet customers in a friendly and timely manner\nProvide directions and general assistance\nAssist to assess condition of rental upon return\nProcess returns, check-ins and exit kiosk transactions\nEffectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed\nUnderstand and communicate rental terms and conditions, vehicle features and other services \nMay sell optional protection products, upgrades, fuel options and other additional equipment\nResponsible for notifying Management of any known vehicle problems and any required vehicle maintenance \nClean vehicle interior and exterior by hand or by operating washing equipment when needed\nPerform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing\nPerform miscellaneous and backup duties job-related duties as assigned\nEqual Opportunity Employer/Disability/Veterans\nQualifications\nMust have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).\nMust be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.\nMust be at least 18 years 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