{"id":2477891,"url":"https://alion.io/job/entrust-inside-sales-manager","title":"Inside Sales Manager","company":{"id":4788,"name":"Entrust","domain":"entrust.com","url":"https://alion.io/company/entrust","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":11,"ghost_share":0,"stale_share":0.545,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":true},{"name":"LinkedIn","optional":true},{"name":"YouTube","optional":true}],"status":"live","first_seen_at":"2026-10-13T21:55:29Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T23:52:19Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Join us at Entrust\nAt Entrust, we’reshaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.\nGet to Know Us\nHeadquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’sthe curiosity, dedication, and innovation that drive our success and help us anticipatethe future.\n1. Role Summary\nThe Inside Sales Manager, Japan Issuance, will lead a high-performing Inside Sales function that expands installed-base revenue, improves pipeline quality, strengthens customer responsiveness, and enables Field Sales to focus on strategic customer engagement and growth.\nThis role is accountable for Supplies and Maintenance revenue execution, qualified opportunity creation, inside-sales operating discipline, and scalable process improvement. The manager will lead two Inside Sales Representatives, build consistent operating practices, and partner closely with Field Sales, Marketing, Customer Operations, and other internal stakeholders to improve execution speed, data quality, and customer experience.\n2. Key Accountabilities\nRevenue Leadership\nOwn execution of Inside Sales revenue targets for Supplies and HMA/SMA.\n\nMonitor installed-base performance, renewal activity, and demand signals to identify revenue expansion opportunities.\n\nUse pipeline, CRM, and sales performance data to prioritize actions, manage forecast visibility, and support predictable revenue delivery.\n\nLead Generation & Opportunity Creation\nLead structured lead qualification and opportunity creation activities for the Japan Issuance business.\n\nDeliver qualified opportunities to Field Sales with clear customer context, business need, timing, and next-step recommendations.\n\nImprove pipeline quality, opportunity conversion, and follow-up discipline through consistent qualification standards.\n\nPartner with Marketing and Field Sales to convert demand-generation activity into actionable pipeline.\n\nSales Support\nEnsure timely execution of quotations, renewals, customer inquiries, order-related coordination, and CRM updates.\n\nSupport Field Sales by removing administrative friction and enabling faster response to customer and partner needs.\n\nCoordinate with internal stakeholders to resolve customer issues, clarify commercial requirements, and maintain high service quality.\n\nMaintain clear ownership of Inside Sales execution while supporting Field Sales on strategic account engagement.\n\nTeam Management\nManage, coach, and develop two Inside Sales Representatives with clear priorities, performance expectations, and operating cadence.\n\nDefine role ownership, coverage models, backup plans, and escalation paths to improve continuity and resilience.\n\nEstablish team routines for pipeline review, renewal tracking, customer follow-up, CRM hygiene, and process improvement.\n\nBuild a culture of accountability, responsiveness, collaboration, and continuous improvement.\n\nProcess & Automation\nStandardize and document core Inside Sales processes, including lead qualification, quotation support, renewal execution, CRM updates, and customer follow-up.\n\nCreate operating manuals, playbooks, and repeatable workflows to reduce dependency on individual knowledge.\n\nLead automation and simplification initiatives that reduce repetitive work and improve execution speed.\n\nImprove scalability, data consistency, and process transparency across the Inside Sales function.\n\nContinuous Improvement\nIdentify workflow bottlenecks and implement practical improvements that increase productivity and reduce cycle time.\n\nPromote best practices across Inside Sales, Field Sales, Marketing, and Customer Operations.\n\nSupport future productivity gains by improving process clarity, team capability, and operational discipline.\n\n3. Key Success Measures\nAchievement of Supplies and HMA/SMA revenue targets.\n\nVolume and quality of qualified opportunities delivered to Field Sales.\n\nImprovement in pipeline conversion, renewal execution, and customer follow-up discipline.\n\nCRM data accuracy, forecast visibility, and process compliance.\n\nCompletion and adoption of process documentation, operating manuals, and playbooks.\n\nReduction of operational bottlenecks and improved Field Sales productivity.\n\n4. Organizational Structure\nReports to: Sales Director, Japan Issuance\nDirect reports: Two Inside Sales Representatives\n5. Required Skills & Profile\nProven experience in Inside Sales, Sales Operations, Sales Management, or a commercially focused customer operations role.\n\nDemonstrated ability to manage revenue execution, pipeline quality, customer follow-up, and sales process discipline.\n\nStrong commercial acumen, customer orientation, and ability to work effectively with Field Sales and cross-functional teams.\n\nStrong CRM and data management capability, including SFDC or similar systems.\n\nProcess improvement mindset with the ability to document workflows, simplify execution, and lead practical change.\n\nPeople management capability, including coaching, prioritization, performance management, and team operating cadence.\n\nNative-level Japanese language skills.\n\nBusiness-level English communication skills, both written and verbal.\n\nPreferred\nExperience in card issuance, card printers, identity, security, or related technology industries.\n\nExperience improving sales productivity, renewal operations, or customer-response processes.\n\nExperience managing cross-functional stakeholders in a matrix organization.\n\n6. Success Profile\nA hands-on leader who can balance strategic thinking with disciplined execution.\n\nRevenue-focused, data-driven, and comfortable using metrics to manage priorities and performance.\n\nStrong at building structure, improving processes, and creating repeatable operating practices.\n\nCollaborative and service-oriented, with the ability to support Field Sales while maintaining clear Inside Sales ownership.\n\nAble to scale team capability, reduce operational bottlenecks, and improve customer responsiveness.\n\nStrong curiosity and innovative mindset in leveraging AI tools to enhance work productivity and efficiency\n\nAt Entrust, we don’tjust offer jobs - we offer career journeys. Here is what you can expect when you join our team:\nCareer Growth: Whether you’rea budding developer or a seasoned expert, we’reinvested in your professional journey. With learning-forwardinitiatives and exciting challenges, your growth is our priority.\n\nFlexibility: Life is all about balance. Whether you’reremote, hybrid, or on-site, we offer flexible options that fit your lifestyle.\n\nCollaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.\n\nWe believe in securing identities-but it doesn’tstop there. At Entrust, we’repassionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious biastraining for our leaders to global affinity groups that connect colleagues across the globe, we’recreating a community where everyone is encouraged to be themselves.\nReady to Make an Impact?\nIf you’reexcited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’sbuild a more secure world-together.\nApply today!\nFor more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube\nFor US roles, or where applicable:\nEntrust is an EEO/AA/Disabled/VeteransEmployer\nFor Canadian roles, or where applicable:\nEntrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.\nIf you require an accommodation, contact .\nRecruiter:\nRicha ","description_format":"text","description_chars":8194,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Japanese","level":"All levels","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Identity Management","Digital Signature"],"lifecycle":[{"event":"open","at":"2026-10-13T21:55:29Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":41,"reasons":["conf:4","stale_co","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/entrust-inside-sales-manager","json_url":"https://alion.io/job/entrust-inside-sales-manager.json","meta":{"generated_at":"2026-10-15T04:28:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6488,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4788},"rest":"https://alion.io/mcp/rest/get_company?id=4788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fentrust-inside-sales-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fentrust-inside-sales-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fentrust-inside-sales-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/entrust-inside-sales-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fentrust-inside-sales-manager"}]}