{"id":2489245,"url":"https://alion.io/job/entrustcs-program-manager","title":"Program Manager","company":{"id":4421788,"name":"Digital Inc","domain":"entrustcs.org","url":"https://alion.io/company/entrustcs","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":176000,"period":"year","method":"role_country_seniority_unknown","sample_n":11353},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T21:01:55Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-15T05:24:53Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About Entrust Community Services\nAt Entrust Community Services, we are dedicated to transforming lives by creating meaningful opportunities for individuals of all abilities. Through our innovative Life Coaching System, we empower those we serve to achieve personal growth, independence, and an improved quality of life.\nIt is our mission to enhance the quality of life for individuals by providing the tools and support they need to thrive.\nWe envision a future where communities fully embrace and support individuals of all abilities as valued, contributing members of society. Our goal is to foster inclusive environments that celebrate diversity in the workforce and social structures, setting a model for other communities across the state and nation.\nLead with Purpose. Support People. Strengthen Services.\nEntrust Community Services is seeking an experienced, collaborative, and mission-driven Program Manager to provide leadership and oversight for our Community Inclusion and Individual Supported Employment programs.\nAs a member of the Entrust leadership team, the Program Manager plays an important role in both the daily success of assigned programs and the broader success of the organization. This position partners with fellow leaders to strengthen services, develop employees, address operational needs, and ensure our programs remain focused on meaningful outcomes for the individuals and communities we serve.\nThe ideal candidate is a people-centered leader who understands that successful programs are built through strong teams, quality services, community partnerships, accountability, and a commitment to helping individuals achieve their goals.\nYour Role on the Leadership Team\nThe Program Manager is an active member of Entrusts leadership team and is expected to look beyond the day-to-day needs of their individual programs.\nIn this role, you will:\nCollaborate with other program managers and members of leadership to advance organizational priorities, goals, and initiatives.\nBring program-level perspectives, opportunities, challenges, and solutions to leadership discussions.\nHelp create consistency, accountability, and collaboration across programs and departments.\nParticipate in organizational planning, problem-solving, and continuous improvement efforts.\nServe as a leader and culture champion by modeling Entrusts values and expectations.\nCommunicate organizational priorities and changes effectively to program employees.\nSupport leadership decisions while helping employees understand the purpose behind organizational initiatives.\nIdentify opportunities to strengthen services, employee engagement, community partnerships, and outcomes for the individuals we serve.\nCommunity Inclusion\nThe Program Manager provides leadership that promotes meaningful Community Inclusion opportunities based on each individual's interests, goals, strengths, and choices.\nYou will support your team in helping individuals:\nDevelop meaningful connections within their communities.\nExplore recreational, educational, volunteer, social, and community-based opportunities.\nBuild independence and confidence while participating in community life.\nIdentify activities and opportunities that reflect personal interests and individual goals.\nStrengthen natural supports and community relationships.\nExperience services that promote choice, dignity, independence, and meaningful participation.\nThe Program Manager ensures employees understand that Community Inclusion is about more than simply being present in the community. It is about helping individuals participate, connect, contribute, build relationships, and belong.\nIndividual Supported Employment\nThe Program Manager also provides leadership and oversight for Individual Supported Employment, supporting services that help individuals identify, obtain, and maintain meaningful employment in their communities.\nResponsibilities include helping ensure the team effectively supports individuals with:\nIdentifying employment interests, abilities, strengths, and goals.\nExploring competitive employment opportunities within the community.\nJob development and employer engagement.\nPreparing for employment and navigating workplace expectations.\nDeveloping skills necessary for workplace success and independence.\nReceiving individualized job coaching and ongoing employment support.\nBuilding positive relationships with employers and coworkers.\nWorking toward increased independence and long-term employment success.\nThe Program Manager helps ensure employment services remain person-centered, individualized, outcome-focused, and responsive to the goals of each person served.\nWhat You'll Do\nProgram Leadership & Operations\nProvide leadership and day-to-day oversight of Community Inclusion and Individual Supported Employment services.\nEnsure high-quality services are delivered consistently and align with program and organizational expectations.\nMonitor program performance, outcomes, documentation, and service quality.\nManage multiple priorities while maintaining strong organization and follow-through.\nIdentify operational concerns, barriers, and opportunities for improvement.\nDevelop solutions and partner with leadership when additional support or organizational coordination is needed.\nEnsure program practices align with applicable requirements, organizational policies, procedures, and expectations.\nMaintain accurate and timely program documentation and records.\nLead & Develop Your Team\nSupervise, coach, mentor, and develop program employees.\nEstablish clear expectations and provide ongoing communication and feedback.\nSupport employees in understanding how their individual work contributes to both program goals and Entrusts overall mission.\nIdentify training and development needs and help employees build the skills necessary for success.\nAddress performance concerns promptly, professionally, and consistently.\nRecognize employee contributions and promote a positive, supportive workplace.\nFoster a culture of accountability, teamwork, learning, communication, and continuous improvement.\nBuild Community Partnerships\nDevelop and maintain positive relationships with employers, community organizations, individuals served, families, referral partners, and other stakeholders.\nIdentify opportunities to expand community connections and employment opportunities for individuals.\nRepresent Entrust professionally in the community.\nPromote understanding of Community Inclusion and Individual Supported Employment services.\nWork collaboratively with community partners to identify creative solutions and opportunities for the individuals Entrust supports.\nWhat We're Looking For\nWe're looking for a leader who can balance people leadership, program operations, community relationships, and organizational responsibility.\nThe successful candidate will demonstrate:\nStrong leadership and supervisory skills.\nCommitment to person-centered services and individual choice.\nUnderstanding of or experience with Community Inclusion, Supported Employment, developmental disability services, vocational services, human services, or a related field.\nAbility to develop employees and build effective teams.\nStrong communication and relationship-building skills.\nAbility to build collaborative relationships with employers and community partners.\nStrong organization, time management, and follow-through.\nAbility to manage competing priorities and respond effectively to changing needs.\nSound judgment, critical thinking, and problem-solving skills.\nAbility to hold themselves and others accountable while maintaining a supportive leadership approach.\nAbility to collaborate effectively as part of an organizational leadership team.\nA commitment to helping individuals increase independence, experience meaningful community participation, and pursue employment goals.\nWhy Entrust Community Services?\nAt Entrust Community Services, our people are at the heart of what we do.\nOur Program Managers have the opportunity to lead beyond the boundaries of an individual program. As part of our leadership team, you'll help shape how we support our employees, strengthen our services, build community partnerships, and create meaningful opportunities for the individuals we serve.\nThis is an opportunity to:\nLead and develop a team\nHave a voice as part of the Entrust leadership team\nCreate meaningful community and employment opportunities\nBuild relationships with local employers and community partners\nStrengthen Community Inclusion and Individual Supported Employment services\nHelp individuals work toward greater independence and achievement of their personal goals\nContribute to organizational improvements and future growth\nAre You Ready to Lead with Purpose?\nIf you're a people-focused leader who believes in community, employment, independence, choice, and creating opportunities for others, we'd love to hear from you.\nJoin Entrust Community Services and help us build strong teams, meaningful opportunities, and communities where everyone has the opportunity to participate, contribute, and belong.\nDrug-Free Workplace Notification\nEntrust Community Services is committed to maintaining a safe and drug-free workplace. In accordance with Washington State law and company policy:\nEntrust Community Services prohibits the unlawful manufacture, distribution, dispensation, possession, or use of controlled substances in the workplace.\nApplicants must understand that compliance with this policy is a condition of employment.\nBy submitting this application, you acknowledge that Entrust Community Services operates as a drug-free workplace and may require drug testing as part of the pre-employment process or during employment under certain circumstances.","description_format":"text","description_chars":9725,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T01:34:26Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.833,"p_room":0.945,"age_days":7,"expected_fill_days":21,"reasons":["conf:0","win:mid"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/entrustcs-program-manager","json_url":"https://alion.io/job/entrustcs-program-manager.json","meta":{"generated_at":"2026-10-15T06:00:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8997,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421788},"rest":"https://alion.io/mcp/rest/get_company?id=4421788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fentrustcs-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fentrustcs-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fentrustcs-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/entrustcs-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fentrustcs-program-manager"}]}