{"id":4215568,"url":"https://alion.io/job/envi-paje-general-manager","title":"General Manager","company":{"id":4540340,"name":"ENVI Paje","domain":"envilodges.com","url":"https://alion.io/company/envi-paje","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Zanzibar City, Tanzania"],"countries":["TZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T23:47:09Z","employer_posted_date":null,"last_verified_at":"2026-11-12T23:47:09Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"General Manager Job Vacancy at ENVI Paje, Zanzibar – November 2026\n\nPosition: General Manager\n\nOrganization: ENVI Paje\n\nLocation: Paje Beach, Zanzibar, Tanzania\n\nApplication Deadline: 22 November 2026\n\nApplication Email: \n\nAbout ENVI Paje\n\nLocated on the pristine white sands of Paje Beach in Zanzibar, ENVI Paje is an intimate luxury beachfront wellness lodge combining barefoot luxury, holistic wellbeing and authentic island living.\n\nGuided by its Signature Wellbeing Philosophy, ENVI brings together ancient African traditions, medicinal botanicals, modern wellness technologies and regenerative science to create personalised experiences focused on restoration, connection and wellbeing.\n\nWith a commitment to sustainability and exceptional hospitality, ENVI Paje offers a distinctive approach to luxury, where wellbeing is at the heart of the guest experience.\n\nAbout the Role\n\nENVI Paje is seeking an experienced and dynamic General Manager to lead the overall operations and performance of the lodge.\n\nThe role requires proven experience managing boutique properties and taking a leading role in experiential hospitality operations, including lodges, camps or retreats.\n\nThe General Manager will be responsible for translating the lodge’s vision into operational and commercial success, working closely with ownership to understand expectations, protect the brand and deliver sustainable business performance.\n\nThe position also requires a strong focus on exceptional guest experiences, with wellbeing at the heart of the guest journey.\n\nThe ideal candidate is a hands-on, commercially driven and approachable leader who understands the owner-operator relationship, leads from the front and builds a motivated, high-performing team. A genuine passion for wellness, sustainability and meaningful guest experiences is essential.\n\nKey Responsibilities\n\n1. Strategic Leadership & Operational Oversight\n\nProvide overall leadership and direction to all departments, ensuring alignment with ENVI’s brand values, service standards and sustainability commitments.\n\nDevelop and implement operational strategies to improve efficiency, performance and guest satisfaction.\n\nDrive the resort’s strategic objectives in collaboration with the ENVI Corporate Team.\n\nIdentify opportunities for continuous improvement and business growth.\n\n2. Operational Management\n\nOversee all daily resort operations, including Front Office, Housekeeping, Food & Beverage, Wellness, Guest Experience and Maintenance.\n\nEnsure all facilities, infrastructure and guest areas are maintained to ENVI’s standards.\n\nMonitor operating budgets, inventory, procurement and supplier relationships.\n\nEnsure effective departmental coordination, operational planning and cost control.\n\nEnsure the resort’s wellness philosophy is consistently reflected across all departments and guest experiences.\n\n3. Guest Experience & Relationship Management\n\nEnsure consistently high levels of guest satisfaction throughout the guest journey.\n\nEnsure wellness offerings and personalised guest journeys are delivered to the highest standards.\n\nMonitor guest feedback, resolve complaints and implement improvements.\n\nBuild strong relationships with guests, VIPs, travel partners and key stakeholders.\n\nWork closely with Sales & Marketing to strengthen the resort’s positioning and reputation.\n\n4. People & Culture\n\nLead from the front, maintaining a visible, hands-on approach and fostering a collaborative, accountable team culture.\n\nOversee recruitment, onboarding, training and performance management.\n\nSupport and coach department heads, encouraging accountability and teamwork.\n\nPromote employee engagement, open communication and strong employee relations.\n\nEnsure performance reviews and development plans are implemented.\n\n5. Financial Performance & Business Development\n\nTake ownership of the resort’s financial performance, budgets and profitability.\n\nMonitor revenue, occupancy, operational costs and departmental performance.\n\nIdentify opportunities to increase revenue through guest experiences, wellness offerings and upselling.\n\nReview financial reports and implement corrective actions where necessary.\n\n6. Compliance, Safety & Sustainability\n\nEnsure compliance with local legislation, licensing requirements, health and safety standards.\n\nMaintain a safe and secure environment for guests and employees.\n\nChampion ENVI’s sustainability initiatives and responsible operating practices.\n\nBuild strong relationships with the local community and relevant stakeholders.\n\n7. Brand, Sales & Corporate Collaboration\n\nEnsure ENVI’s brand identity and service philosophy are reflected across all guest experiences.\n\nWork closely with Corporate Sales & Marketing to support commercial strategies and initiatives.\n\nMaintain regular communication and reporting with the Corporate Team.\n\nRepresent ENVI professionally with guests, partners, suppliers and the wider community.\n\nWork closely with the ENVI Corporate Team to support sales, marketing and the overall commercial positioning of the resort.\n\nQualifications & Requirements\n\n1. Qualifications & Hospitality Experience\n\nDegree or Diploma in Hospitality Management or a related field.\n\nMinimum of 7 years’ luxury hospitality experience, including 3 years in a General Manager or senior leadership role.\n\nProven experience managing boutique properties and leading experiential resorts, lodges or camps.\n\nEast Africa experience is strongly preferred.\n\nWellness experience is an added advantage.\n\n2. Leadership & People Management\n\nProven ability to lead and develop multicultural teams.\n\nHands-on leadership style, promoting teamwork, accountability and engagement.\n\nStrong communication, interpersonal and conflict-resolution skills.\n\n3. Operational & Commercial Knowledge\n\nStrong understanding of resort operations, financial management and profitability.\n\nKnowledge of sales, revenue management, cost control and market positioning.\n\nProficient in Property Management Systems (PMS), Point of Sale (POS) and hospitality reporting systems.\n\n4. Guest Experience & Wellbeing\n\nPassion for luxury hospitality, holistic wellbeing and personalised guest experiences.\n\nUnderstanding of wellness-led hospitality and the guest journey.\n\nCommitment to sustainability, responsible tourism and exceptional service.\n\n5. Personal Attributes & Professionalism\n\nHigh integrity, accountability and professionalism.\n\nCommercially minded, adaptable and solutions-oriented.\n\nApproachable, organised, proactive and confident in decision-making.\n\nApplication Instructions\n\nInterested and qualified candidates should submit their applications via email to:\n\nEmail: \n\nDeadline: 22 November 2026\n\nImportant: Applications will only be accepted until 22 November 2026. Interested candidates are encouraged to submit their applications before the deadline.","description_format":"text","description_chars":6876,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Tanzania","iso":"TZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-13T02:38:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["seen:0","win:early"],"computed_at":"2026-11-13T03:27:05Z"},"pay":null,"html_url":"https://alion.io/job/envi-paje-general-manager","json_url":"https://alion.io/job/envi-paje-general-manager.json","meta":{"generated_at":"2026-11-13T03:27:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7247,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4540340},"rest":"https://alion.io/mcp/rest/get_company?id=4540340"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fenvi-paje-general-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fenvi-paje-general-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fenvi-paje-general-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/envi-paje-general-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fenvi-paje-general-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4215568}},{"tool":"search_jobs","arguments":{"company":"envilodges.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4215568},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}