{"id":3598996,"url":"https://alion.io/job/envoy-air-college-intern-system-operations-control-soc","title":"College Intern - System Operations Control (SOC)","company":{"id":2112709,"name":"Envoy Air","domain":"envoyair.com","url":"https://alion.io/company/envoyair","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Security","role_family":"Security","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irving, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Copilot Studio","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-11-02T06:52:23Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-15T00:40:53Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Overview\nReady for takeoff?\nWe are looking for a college intern who will be passionate to work for Envoy Air, the largest regional airline and wholly owned subsidiary of American Airlines. Envoy operates both Embraer E-170 and E-175 aircraft. The regional airline has expanded its network outside of the U.S. to international destinations in Canada, Mexico, and the Caribbean.\nOur paid 11-week summer internship will not only enhance your studies, but also provide an educational experience you can’t find in the classroom. As an intern, you will learn real world skills while building a professional network of future peers. You will learn the ins and outs of how your team impacts the business day to day and gain an understanding of the commercial aviation business.\nPay Rate: $22/hr\nResponsibilities\nThe Operational Performance Analyst Intern will support the System Operations Control (SOC) team by analyzing airline operational performance, identifying trends, and contributing to initiatives that improve safety, reliability, and efficiency across the operation. This role provides hands-on exposure to Aircraft Dispatch, Flight Operations, Air Traffic Control coordination, and operational decision-making within a Part 121 airline environment.\nResponsibilities\nAnalyze operational performance data related to on-time performance, delays, cancellations, and network reliability\nConduct research and root-cause analysis to identify operational challenges and improvement opportunities\nDevelop reports, dashboards, presentations, and performance metrics for operational leadership\nCollaborate with Aircraft Dispatch, Flight Training, Operations Control, and other stakeholders on strategic projects and process improvements\nSupport operational reviews, investigations, and performance-monitoring initiatives\nPresent findings and recommendations to management and operational teams\nTypical job duties include:\nMonitor daily operational performance metrics and trends\nAssist with delay and disruption analysis involving weather, ATC initiatives, crew availability, and network constraints\nSupport data collection, validation, and reporting activities\nParticipate in operational meetings and contribute to project-based initiatives\nDevelop analytical tools and performance reporting solutions that support operational decision-making\nQualifications\nPosition Requirements\nMinimum age of 18\nEnrolled in an undergraduate or graduate degree program in aviation management, air traffic, aviation technology, data analytics, a related field, or background in any operational field\nMust be classified as a Junior, Senior, or Graduate student upon start of internship\n3.0 minimum Grade Point Average\nKnowledge of airline operations, aircraft dispatch, flight training, or air traffic control\nStrong analytical, problem-solving, and communication skills\nProficiency in Microsoft Excel, Power BI, PowerPoint, Tableau, or similar data-visualization tools Advanced Microsoft Excel skills (pivot tables, dynamic formulas, and macros) \nExperience with data analysis, forecasting, process improvement, or operational planning Experience translating operational data into actionable recommendations \nProficiency with automation and workflow management, with AI, (Workflow, PowerAutomate and Copilot Studio) \nPlease note: The description is intended to provide a brief overview of the position. It is not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.\nEnvoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.\nEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.","description_format":"text","description_chars":4386,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Incident Response","Air Transport","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-11-02T06:52:23Z"}],"visa":[],"liveness":{"score":64,"band":"ok","label":"Likely open","p_open":1,"p_active":0.853,"p_room":0.75,"age_days":11,"expected_fill_days":14,"reasons":["conf:0","win:late","comp:junior,brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/envoy-air-college-intern-system-operations-control-soc","json_url":"https://alion.io/job/envoy-air-college-intern-system-operations-control-soc.json","meta":{"generated_at":"2026-11-15T05:25:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":707,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2112709},"rest":"https://alion.io/mcp/rest/get_company?id=2112709"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fenvoy-air-college-intern-system-operations-control-soc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fenvoy-air-college-intern-system-operations-control-soc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fenvoy-air-college-intern-system-operations-control-soc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/envoy-air-college-intern-system-operations-control-soc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fenvoy-air-college-intern-system-operations-control-soc"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3598996}},{"tool":"search_jobs","arguments":{"company":"envoyair.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3598996},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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