{"id":2066746,"url":"https://alion.io/job/envoy-air-full-time-customer-service-agent-2","title":"Full-Time Customer Service Agent","company":{"id":2112709,"name":"Envoy Air","domain":"envoyair.com","url":"https://alion.io/company/envoyair","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Vandalia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":52000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1280},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T04:21:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-01T22:36:54Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Overview\nCome and work for Envoy Air, an American Airlines Group Company, at DAY and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.\nWe are hiring immediately, with no experience required!\nPay rate: $16.61 / HR\nResponsibilities\nWhat’s in it for you?\nTravel for free with your family and friends on flights across the American Airlines global network.\nComprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.\nParticipate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.\nIn this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.\nFlexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.\nTake advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.\nWhat you will be doing!\nDo you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip. Don’t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.\nThis position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.\nNo time for the gym? No problem! You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination.\nThis is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!\nQualifications\nRequirements:\nMust be able to carry, bend, lift and turn with bags weighing up to 75 pounds.\n18 years or older.\nHigh school diploma, GED, or international equivalent.\nAbility to pass a pre-employment drug screen and background check.\nAuthorized to work in U.S. without sponsorship.\nExplore and gain more insight into Envoy Air at the following link: Envoy Job Videos\nEnvoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.\nEnvoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.","description_format":"text","description_chars":2809,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Human Resources"],"lifecycle":[{"event":"open","at":"2026-10-08T04:21:00Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.619,"p_room":0.45,"age_days":24,"expected_fill_days":14,"reasons":["conf:3","win:tail","comp:junior,brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/envoy-air-full-time-customer-service-agent-2","json_url":"https://alion.io/job/envoy-air-full-time-customer-service-agent-2.json","meta":{"generated_at":"2026-11-02T00:46:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1311,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2112709},"rest":"https://alion.io/mcp/rest/get_company?id=2112709"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fenvoy-air-full-time-customer-service-agent-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fenvoy-air-full-time-customer-service-agent-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fenvoy-air-full-time-customer-service-agent-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/envoy-air-full-time-customer-service-agent-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fenvoy-air-full-time-customer-service-agent-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2066746}},{"tool":"search_jobs","arguments":{"company":"envoyair.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2066746},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}