{"id":1411529,"url":"https://alion.io/job/eos-field-service-engineer-2","title":"Field Service Engineer","company":{"id":1843760,"name":"EOS","domain":"eos.info","url":"https://alion.io/company/eos-info","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":10,"ghost_share":0,"stale_share":0.3,"repost_share":0,"time_to_fill_p50_days":79,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Incheon, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":59000,"period":"year","method":null,"sample_n":32998},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-11-17T00:00:00Z","employer_posted_date":"2025-11-17","last_verified_at":"2026-10-26T00:40:32Z","board_verified":true,"closed_at":null,"days_open":343,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":343},"description":"Filed Service Engineer (m/f/d)\nWe, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team inKorea.\nAt EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone.\nJob Summary:\nField Service Engineers are responsible for providing technical support to customers by installing, maintaining, and repairing equipment in their facilities. They work closely with clients to understand their needs and provide solutions to ensure optimal performance of the equipment. This role requires strong communication skills, problem-solving abilities, and a commitment to delivering excellent customer service.\nYour Mission:\nProvide onsite installation, maintenance, and repair services for equipment at client locations\nTroubleshoot and diagnose issues with equipment to identify root causes and implement effective solutions\nCommunicate with clients to understand their needs and provide recommendations for optimizing equipment performance\nMaintain accurate records of service activities and report back to management on a regular basis\nCollaborate with other team members to develop new service offerings and improve existing processes\nYour Talents:\nTechnical Skills: Strong knowledge of electronics, mechanics, or another relevant field is required. Experience working with electrical or mechanical systems is also beneficial.\nCustomer Service Orientation: A passion for helping others and ensuring customer satisfaction is essential for this role.\nProblem Solving Ability: The ability to troubleshoot complex issues and find creative solutions is critical for success as a Field Service Engineer.\nTime Management: Managing multiple service calls and scheduling appointments can be challenging, so good time management skills are necessary.\nAdaptability: Field Service Engineers must be flexible and able to adapt quickly to changing circumstances, such as unexpected delays or last-minute schedule changes.\nOur Vision:\nOver 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing.\nOur proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.\nWe work globally networked and prefer to think outside the box - and we’re looking for people who want to shape the future with us.\nEOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. 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