{"id":2806070,"url":"https://alion.io/job/eos-field-service-engineer-3","title":"Field Service Engineer","company":{"id":1843760,"name":"EOS","domain":"eos.info","url":"https://alion.io/company/eos-info","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":13,"ghost_share":0,"stale_share":0.462,"repost_share":0,"time_to_fill_p50_days":65,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Incheon, South Korea"],"countries":["KR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":54000,"period":"year","method":null,"sample_n":30317},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2025-07-16T00:00:00Z","employer_posted_date":"2025-07-16","last_verified_at":"2026-10-18T10:05:57Z","board_verified":true,"closed_at":null,"days_open":460,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":460},"description":"Field Service Engineer (m/f/d)\nWe, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team inKorea.\nAt EOS, we're more than just a team; we're a community united by technology, where every action is a step towards meaningful change, and our independence is the cornerstone of our mission to make the world a better place for everyone.\nYour Mission\nInstallation of equipment at customer’s facility to ensure full functionality according to EOS specifications.\nProvide on-site, remote technical assistance to help troubleshoot and repair equipment.\nProvide Technical Support remotely for EOS customer install base.\nPerforms Preventive Maintenance procedures within the scheduled time.\nCompletes and submits all service documentation accurately and completely following EOS procedures and guidelines.\nCooperation in projects such as training, documentation, and exhibition installations\nWork closely with 2nd Level Support to ensure local install base is maintained to company standards.\nCommunicate and maintain service records and field service reports.\nManagement of EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets.\nTravel local or aborad to support training and field service/technical support work.\nYour Talents\nFluent English communication\nStrong interpersonal and teamwork skills\nBasic mechanical engineering knowledge\nUnderstanding of electrical wiring, PLC, and pneumatic diagrams\nFamiliar with PC setup, Windows OS, networking, and MS Office\nCustomer-focused with ownership mindset\nProfessional appearance and conduct\nAble to work independently under pressure\nWillingness to travel internationally\nValid driver’s license and passport\nOur Vision:\nOver 1000 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to Responsible Manufacturing.\nOur proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.\nWe work globally networked and prefer to think outside the box - and we’re looking for people who want to shape the future with us.\nEOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. 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