{"id":1813404,"url":"https://alion.io/job/eos-fitness-operations-manager-2","title":"Operations Manager","company":{"id":672833,"name":"EōS Fitness","domain":"eosfitness.com","url":"https://alion.io/company/eosfitness","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"D","score":46,"open_postings":1596,"ghost_share":0.81,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":81,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Surprise, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":65000,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-02-25T00:00:02Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-02T00:11:00Z","board_verified":true,"closed_at":null,"days_open":250,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":249},"description":"EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.\nCore Purpose: To create loyal, lifelong fans and exercise practitioners.\nOur Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards. Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management. \nPosition Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.\nCore Purpose: To create loyal, lifelong fans and exercise practitioners.\nResponsibilities:\nPassionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.\nHiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff. \nEffectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities. \nProvide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement. \nEnsuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. \nEnsuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols. \nSupervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas. \nPartners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.\nMonitor and order inventory such as fitness equipment, cleaning supplies, and retail products. \nIn the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being. \nQualifications:\n2-3 years of operations management experience\nStrong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.\n3-4 years of customer service experience\nPrior experience or strong interest in the fitness industry is a plus\nExcellent relationship building and influencing skills with people at all levels and in all functions.\nStrong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.\nExcellent MS Office skills\nAnd, of course, someone who embraces our Core Values!\nRequirements:\nMust successfully pass background check.\nCPR certification required within 30 days of hire.\nThe Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures\nAbility to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public\nAbility to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.\nAbility to bend routinely and repetitively to lift more than 40 lbs.\nSalary Pay Range\n$65,000—$65,000 USD\nBenefits and Perks:\nA highly energetic and collaborative team.\nA management team that cares about your professional development.\nFree membership for you and plus one family member.\nDiscounted Personal Training, and merchandise - including supplements.\nEmployee referral program.\nDaily Pay offered - access your funds before payday.\nCompetitive pay plus vacation, holiday, and sick pay.*\nGroup Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*\n401(k) + Company matching!*\nPersonal education growth options with Sophia Learning.\n* Based on eligibility of tenure and full-time vs. part-time employment.\nEōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.\nTo view more information on our CCPA policy, click HERE.\nEEO is The Law - click here for more information\nEqual Opportunity Employer Minorities/Women/Protected Veterans/Disabled\n\nEōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.\nWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at  or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.","description_format":"text","description_chars":6093,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fitness"],"lifecycle":[{"event":"open","at":"2026-10-03T22:14:32Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.248,"p_room":0.28,"age_days":249,"expected_fill_days":81,"reasons":["conf:1","stale_co","evergreen","wave","ghost","win:tail","crowd:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":65000,"is_top_pay":false},"html_url":"https://alion.io/job/eos-fitness-operations-manager-2","json_url":"https://alion.io/job/eos-fitness-operations-manager-2.json","meta":{"generated_at":"2026-11-02T00:27:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":718,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672833},"rest":"https://alion.io/mcp/rest/get_company?id=672833"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feos-fitness-operations-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feos-fitness-operations-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feos-fitness-operations-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eos-fitness-operations-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feos-fitness-operations-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1813404}},{"tool":"search_jobs","arguments":{"company":"eosfitness.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1813404},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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