{"id":1686085,"url":"https://alion.io/job/eos-hospitality-housekeeping-supervisor-pm-shift","title":"Housekeeping Supervisor - PM Shift","company":{"id":2040317,"name":"EOS Hospitality","domain":"eoshospitality.com","url":"https://alion.io/company/eoshospitality","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":78,"open_postings":49,"ghost_share":0,"stale_share":0.878,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7889},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T17:38:34Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-11-06T01:57:16Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"About Us\nThe Equinox Golf Resort & Spa is a historic resort destination with deep roots, a strong sense of place, and a reputation for elevated hospitality in one of New England’s most scenic destinations.\nEstablished in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18-hole golf course, full-service spa, multiple dining outlets, and extensive meeting and wedding space.\nAs a four-season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year-round, providing team members with dynamic, well-rounded hospitality experience. For candidates who value teamwork, elevated service standards, and professional growth within a destination resort environment, The Equinox also offers the added benefit of working in the vibrant yet close-knit community of Manchester - a town known for its outdoor recreation, scenic beauty, and exceptional quality of life.\nThe Equinox Resort & Spa is newly managed by EOS Hospitality. Visit us online at www.equinoxresort.com and www.eoshospitality.com for more information about the amazing ways we’re making a difference.\nJob Summary\nTrain incoming new hires and ongoing training of subordinate employees to ensure quality and standard procedures.\nInspect guest rooms for proper cleanliness and preparation\nAssign side work, deep cleaning tasks, and projects to housepersons, guest room attendants, and pubic space attendants.\nUse communication platforms as tools to work closely with other departments and build a strong interdepartmental workflow.\nManage housekeeping department inventory and storage areas.\nMonitor housekeeping performance and coach as necessary.\nResponsible for ensuring housekeeping team complies with lost and found policy.\nReview administered reports daily, such as in-house rooming list, arrivals and departures. Receive daily room assignments.\nChange bedding, replace bath towels, hand towels, face cloths, bath mats, and any other linens\nReplenish guest amenities.\nWipe down and sanitize all surfaces appropriately using the assigned chemical agents.\nClean shower, toilet, sinks, and all bathroom areas.\nSweep, vacuum, Swiffer, and mop floors to ensure high level of cleanliness.\nTake responsibility for final room check, ensuring it is impeccably maintained and ready for guest check in.\nGreet and interact with guests as needed. Handle guest requests with professionalism and courtesy.\nEnsure discretion and respect guest privacy at all times.\nCheck and update room status in PMS to communicate with front desk department.\nComplete PM turn down service when assigned.\nPerform laundry services as required.\nCommunicate any lost and found items to front desk. Report immediately and turn over for secure proper storage.\nRestock laundry carts and housekeeping closets daily.\nClean public spaces and employee areas as assigned.\nClean all guestrooms to the satisfaction of housekeeping manager and in accordance with the standards and policies of the department.\nCheck the condition of all paper products in guest rooms. Replenish as needed.\nReplace any directories, stationary, and room information cards, etc. that are bent, torn or stained.\nInform housekeeping manager of any stains, missing items, or any cause for additional guest charges to the room.\nReplace all glassware for new arrivals. Ensure all guest room items are clean and fresh.\nReplace any used disposable items, such as water bottles, coffee bags and accompaniments, shower items, etc.\nMake and undo cots/air mattresses, place in appropriate storage, deliver to rooms when necessary.\nReturn all dishes, glassware and ice buckets to dish station.\nVerify all items in the room are in good working condition.\nReturn heat/air conditioning to default temperature.\nAdhere to security procedures for the handling of guest room and master keys.\nAdhere to sign in/out procedures for department keys.\nClean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success.\nCommunicate closely with other departments, such as when a guest reports a maintenance work order or front desk issue to be addressed.\nAssist guests with luggage especially for large groups when needed.\nAttend departmental meetings and training sessions as required.\nAssist in training new staff as requested.\nMust be available for PM Shift from 2:30pm-11:00pm weekdays, weekends and holidays.\nWe are proud to offer competitive wellness options and perks for both our Part Time and Full Time employees;\nTime off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees\nEOS Family Matters Program of 3+ months fully paid parental leave for new parents\nRetirement savings option of 401k with employer match of up to 4% for all employees\nComplementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employees\nOptional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options \nCompany-funded Employee Assistance Program for life challenges and mental health resources \nAdditional Health & Wellness benefits including prescription and gym membership discounts \nCompetitive wages with ongoing market analysis\nAnnual performance evaluations with eligible compensation adjustments \nEOS Employee/Immediate Family Lodging Rates as low as $59 per night\nEOS Friends and Family Lodging Discounts\nEOS Dining Discount of 50% Off F&B at EOS Hospitality portfolio locations during travel\nDiscounted lodging rates from New England Inn & Resort Association partners \nPathways for growth and professional development including structured training and EOS Educational Reimbursement Program\nInternal referral bonus programs up to $500 per referral \nIncentive opportunities for both hourly and managerial roles \nSupportive, open workplace culture with flexible and understanding work-life equality \nCompensation\nThis is an hourly, onsite position with opportunity for full time hours and a starting wage range of $20.00 - $25.00 per hour. Additional variable guest tips may be earned. Final compensation package offer is subject to change based on a variety of complex factors unique to each candidate including experience, education, skill set, and applicable certifications.\nKey Skills & Experience Required\n1+ years professional cleaning experience, hotel/lodging environment preferred\nPrior leadership experience as an inspector or supervisor a plus\nSuccessful completion of background check\nA highly-detailed person with passion for excellence\nAvailable and willing to work flexible hours based on business needs including weekdays and weekends.\nDemonstrates strong communication, organizational, and problem-solving skills.\nExpresses sincere enthusiasm for the role and cleanliness\nMust know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.\nEssential Functions of the Job\nAbility to remain standing for up to 10 hours\nAbility to remain seated for up to 8 hours\nAbility to walk the property and grounds frequently\nAbility to move up and down stairs regularly\nAbility to move quickly based on guest needs \nAbility to regularly move and lift up to 50 lbs.\nAbility to use repetitive manual dexterity, such as squeezing, spraying, folding, polishing, scrubbing, dusting, etc.)\nAbility to bend, stretch, and reach frequently, including above head, and repetitively during a shift\nAbility to bend and kneel frequently\nAbility to visibly survey property areas clearly and use an eye for detail to inspect guest rooms for cleanliness\nAbility to work outside in various weather at times, when traveling between guest rooms\nAbility to communicate and exchange information effectively\nAbility to read, write, speak, and understand basic English\nAbility to complete a satisfactory background check\nAbility to perform assigned tasks, operate equipment, and complete job duties in a safe manner\nAbility to work flexible hours based on business needs including midweek, weekend nights and holidays.","description_format":"text","description_chars":8181,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Elementary (A1)","optional":true}]},"benefits":["401k plan","Gym membership","Life insurance","Parental leave","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Tour Operators"],"lifecycle":[{"event":"open","at":"2026-10-02T10:26:09Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long 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