{"id":3961967,"url":"https://alion.io/job/eos-it-solutions-av-field-technician","title":"AV Field Technician","company":{"id":1982620,"name":"EOS IT Solutions","domain":"eosits.com","url":"https://alion.io/company/eosits","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":44,"ghost_share":0,"stale_share":0.682,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gdańsk, Poland","Kraków, Poland","Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T11:15:53Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T14:54:09Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who We Are\nEOS IT Solutions is a family-run global technology and logistics company, providing collaboration and business IT support services to some of the world's largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture. Customer satisfaction and a commitment to superior service quality are our top priorities, alongside investing in and supporting our partners and team members.\nWe are a truly international IT provider, proud to deliver services with global simplicity and trusted transparency.\nThe Role\nAs an AV Field Technician, you’ll be a key member of our EMEA deployment team, responsible for the installation, configuration, and decommissioning of audio-visual systems at client sites across the region. You’ll ensure technology is installed to the highest standards, troubleshoot issues, and deliver exceptional service in fast-paced environments. Installations will primarily take place in commercial and corporate settings.\nPlease note: This role requires frequent travel across Europe.\nWhat You’ll Do\nInstall and de-install AV systems across client sites in commercial environments\nConfigure endpoints and supporting infrastructure\nConduct room audits to ensure optimal technology performance for various meeting room sizes\nPerform preventative maintenance to keep equipment and spaces ready for use\nIdentify and resolve hardware faults and system failures\nComplete post-installation assessments and documentation\nCarry out on-site user acceptance testing and software upgrades\nAct as a technical escalation point, providing solutions for ongoing issues\nCollaborate with EOS teams to deliver AV services in line with SLAs and client expectations\nCommunicate project updates and reports to management\nDocument hardware failures and manage break/fix and RMA requests\nWhat You’ll Need to Succeed\nProven experience in AV/video conferencing system installation\nPractical, hands-on experience using tools and working with cables\nWillingness and ability to travel extensively across the region\nProfessional, efficient, and customer-focused approach\nAbility to work under pressure and make confident, independent decisions\nPassion for technical development and continuous learning\nReliable and responsible, with the ability to work independently or collaboratively\nExcellent organizational and time management skills\nStrong written and verbal communication skills\nCritical thinking and problem-solving mindset\nFlexibility to adapt to changing schedules and customer needs\nPreferred Skills\nControl Systems: Crestron, AMX, Extron\nAudio Systems: Biamp, QSC, Polycom\nVideo Systems: Cisco, Polycom\nDiversity & Inclusion\nEOS is proud to be an equal opportunity employer. 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