{"id":1279559,"url":"https://alion.io/job/eos-it-solutions-program-coordinator","title":"Program Coordinator","company":{"id":1982620,"name":"EOS IT Solutions","domain":"eosits.com","url":"https://alion.io/company/eosits","size_band":"201-500","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":81,"open_postings":18,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newark, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":73000,"currency":"USD","period":"year","gross":null,"usd_annual":73000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Looker","optional":true},{"name":"Power BI","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-06-30T14:07:44Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-30T14:59:23Z","board_verified":true,"closed_at":null,"days_open":92,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":92},"description":"OUR COMPANY: \nEOS IT Solutions is a Global Technology and Logistics company, providing Collaboration \nand Business IT Support services to some of the world’s largest industry leaders, delivering \nforward-thinking solutions based on multi-domain architecture. Customer satisfaction \nand commitment to superior quality of service are our top business priorities, along with \ninvesting in and supporting our partners and employees. \nWe are a true International IT provider and are proud to deliver our services through global \nsimplicity with trusted transparency. \nWHAT YOU WILL DO: \nAs a Program Coordinator, you will play a critical role in supporting global logistics \noperations, order control processes, and program execution activities. You will serve as a \ncentral point of coordination between internal stakeholders, logistics providers, \nwarehouses, and cross-functional teams to ensure the successful execution of logistics \nprograms and operational initiatives. \nThis role is responsible for coordinating order fulfillment activities, supporting new \nprogram onboarding, developing operational reporting and dashboards, managing project \ndeliverables, and driving visibility across logistics operations. The Program Coordinator will \nleverage data, analytics, and process management to support decision-making, improve \noperational performance, and ensure successful delivery of business objectives. \nThis is a hybrid position that combines onsite operational support with remote \nadministrative responsibilities. Regular onsite presence is required to support daily \nbusiness operations and team collaboration. \nKEY RESPONSIBILITIES: \nProgram Coordination & Operational Support \nCoordinate day-to-day logistics programs and operational activities across multiple \nregions and stakeholders. \nSupport the onboarding and implementation of new programs, products, and \noperational initiatives. \nCoordinate cross-functional activities required for operational readiness, including \nlogistics, inventory, systems, reporting, and process documentation. \nMonitor program performance and escalate risks, issues, and dependencies as \nneeded.\nOrder Control & Fulfillment Coordination \nSupport global Order Control activities to ensure customer orders are processed \naccurately and fulfilled on time. \nMonitor order status, inventory availability, and fulfillment activities to identify \npotential risks or delays. \nPartner with logistics teams, warehouses, and stakeholders to resolve order-related \nissues. \nCoordinate priority shipments and fulfillment activities to meet business \nrequirements and service commitments. \nLogistics & Fulfillment Execution \nExecute daily logistics transactions, including standard parcel, air freight, ocean \nfreight, and white-glove shipments. \nCoordinate shipment bookings with carriers, freight forwarders, and logistics \nservice providers. \nObtain and validate required trade compliance, customs, and dangerous goods \n(DG) documentation. \nProvide shipping instructions to internal stakeholders and external logistics \npartners. \nMonitor end-to-end shipment activity and ensure timely execution against \nestablished service levels. \nProactively identify, investigate, and resolve shipment exceptions, including delays, \ncustoms holds, delivery failures, and claims. \nRespond to customer inquiries by providing shipment status updates and logistics \nprocess guidance. \nManage inbound and outbound logistics activities while maintaining accurate \nshipment records. \nCross-Functional Collaboration & Vendor Management \nServe as a primary point of contact between logistics operations and internal \ncustomers, project teams, procurement, manufacturing, and other cross\nfunctional stakeholders. \nCoordinate daily activities with third-party logistics providers (3PLs), freight \nforwarders, carriers, and vendors.\nSupport supplier and vendor onboarding activities, including process \nimplementation and operational readiness. \nMonitor logistics partner performance against agreed service levels and contractual \nobligations. \nEscalate service issues and work collaboratively with vendors to drive corrective \nactions and continuous improvement. \nMaintain strong working relationships with internal and external partners to ensure \noperational success. \nESSENTIAL CRITERIA: \nMinimum of two years' experience in program coordination, logistics operations, \nsupply chain, project coordination, or business operations. \nExperience developing reports, dashboards, KPIs, and operational analytics. \nStrong proficiency in Microsoft Excel, Google Sheets, and data analysis tools. \nExperience coordinating multiple projects and priorities in a fast-paced \nenvironment. \nStrong organizational and project management skills with exceptional attention to \ndetail. \nAbility to analyze operational data and translate findings into actionable \nrecommendations. \nExcellent verbal and written communication skills. \nStrong stakeholder management skills with the ability to work effectively across \nmultiple teams and functions. \nDemonstrated ability to manage timelines, action items, and deliverables from \ninitiation through completion. \nDESIRABLE CRITERIA: \nExperience supporting logistics, fulfillment, order management, or supply chain \noperations. \nExperience onboarding new programs, products, or operational services. \nFamiliarity with Salesforce Service Cloud, Order Control Tower, AfterShip, Power BI, \nTableau, Looker, or similar reporting platforms. \nKnowledge of transportation, inventory management, fulfillment operations, and \nlogistics processes. \nExperience with process mapping, SOP development, and continuous improvement \nmethodologies.\nExperience supporting global operations across multiple regions and time zones.\nThe EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. \nEOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. \n\n#LI-Onsite\n#INDNAMER\nPay Range\n$70,000—$73,000 USD","description_format":"text","description_chars":6554,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-26T02:33:08Z"}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.278,"p_room":0.28,"age_days":91,"expected_fill_days":37,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":{"stated_usd_annual":73000,"is_top_pay":true},"html_url":"https://alion.io/job/eos-it-solutions-program-coordinator","json_url":"https://alion.io/job/eos-it-solutions-program-coordinator.json","meta":{"generated_at":"2026-10-01T00:15:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":307,"day_limit":5000,"remaining_today":4693,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}